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Palace Hotel, a Luxury Collection Hotel, San Francisco

5.0 star property

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Photo gallery for Palace Hotel, a Luxury Collection Hotel, San Francisco

A grand hall with a high arched ceiling and chandeliers, featuring multiple dining tables and chairs arranged for service.
Creator video - submitted by Виктор's Travel Shop
A grand lobby with a chandelier, large arched windows, and a central floral arrangement.
A grand lobby with marble columns, a chandelier, and seating areas.
A grand lobby with marble columns, a chandelier, and a spacious seating area.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet friendly
  • Air conditioning
The current price is $396
$336 nightly
$396 total
Total with taxes and fees
Aug 13 - Aug 14

Explore the area

View in a map
2 New Montgomery St, San Francisco, CA, 94105
  • Place, Palace Hotel
    ‪1 min walk‬
  • Place, San Francisco Museum of Modern Art
    ‪3 min walk‬
  • Place, Moscone Convention Center
    ‪5 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a bedside table with lamps, a chair, a bench, and a desk.

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(82 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a bench, a window with curtains, and a framed picture on the wall.

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(22 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a television.

Superior Room, 2 Double Beds

9.0 out of 10
Wonderful
(65 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 1 Bedroom

A hotel room with a large bed, a chair, a desk, and a TV.

Superior Suite, 1 Bedroom

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 465 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a view of a building through a window.

Deluxe Room, 2 Double Beds

9.2 out of 10
Wonderful
(20 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Room, 1 King Bed

A hotel room with a large bed, bedside tables, a bench, a chair, a small table, and a mirror.

Grand Room, 1 King Bed

8.0 out of 10
Very good
(7 reviews)
  • City view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, 1 Bedroom

A hotel room with a bed, two bedside tables with lamps, a sofa, a small ottoman, and a wooden coffee table.

Junior Studio Suite, 1 Bedroom

9.2 out of 10
Wonderful
(12 reviews)
  • City view
  • 405 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

A hotel room with a large bed, two bedside tables with lamps, a bench, a window with curtains, and a view of a building outside.

Deluxe Suite, 1 Bedroom

8.0 out of 10
Very good
(6 reviews)
  • City view
  • 630 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

A modern living room with a fireplace, a sofa, a coffee table, and a chess table.

Suite, 1 Bedroom

  • City view
  • 900 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 Bedroom

A spacious living room with a grand chandelier, a fireplace, and a piano.

Presidential Suite, 1 Bedroom

  • City view
  • 2000 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, a bedside table with lamps, a chair, a bench, and a desk.

Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

A hotel room with two beds, a desk, a chair, and a television.

Superior Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

A hotel room with two beds, a desk, a chair, and a television.

Superior Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Hearing Accessible)

A hotel room with a large bed, a desk, a chair, a bench, a window with curtains, and a framed picture on the wall.

Deluxe Room, 1 King Bed (Hearing Accessible)

  • 330 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

A hotel room with a large bed, a desk, a chair, a bench, a window with curtains, and a framed picture on the wall.

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

A hotel room with a bed, two bedside tables with lamps, a sofa, a small ottoman, and a wooden coffee table.

Junior Studio Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • 405 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, a desk, a chair, a bench, a window with curtains, and a framed picture on the wall.

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Hearing Accessible)

A hotel room with a large bed, a bedside table with lamps, a chair, a bench, and a desk.

Superior Room, 1 King Bed (Hearing Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

A hotel room with a large bed, a bedside table with lamps, a chair, a bench, and a desk.

Superior Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds (Hearing Accessible)

A hotel room with two beds, a desk, a chair, and a television.

Superior Room, 2 Double Beds (Hearing Accessible)

  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

San Francisco

With a stay at Palace Hotel, a Luxury Collection Hotel, San Francisco, you'll be centrally located in San Francisco, steps from Palace Hotel and 6 minutes by foot from Moscone Convention Center. .This luxury hotel is 0.2 mi (0.3 km) from San Francisco Museum of Modern Art and 0.3 mi (0.5 km) from Union Square.

What's nearby

  • Palace Hotel - 1 min walk - 0.1 miles
  • San Francisco Museum of Modern Art - 3 min walk - 0.2 miles
  • Yerba Buena Gardens - 3 min walk - 0.2 miles
  • Moscone Convention Center - 5 min walk - 0.3 miles
  • Union Square - 5 min walk - 0.3 miles

Getting around

  • Market St & New Montgomery St Stop - 1 min walk
  • San Francisco Station - 2 min drive
  • San Francisco Intl. Airport (SFO) - 28 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Ghirardelli Ice Cream & Chocolate Shop - ‬1 min walk
  • ‪Uno Dos Tacos - ‬3 min walk
  • ‪Asha Tea House - ‬3 min walk
  • ‪Oren's Hummus - ‬3 min walk

About this property

Palace Hotel, a Luxury Collection Hotel, San Francisco

Palace Hotel, a Luxury Collection Hotel, San Francisco offers 556 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Beds feature Frette Italian sheets and premium bedding. 48-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This San Francisco hotel provides wired and wireless Internet access (WiFi speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 556 guestrooms featuring flat-screen televisions. Satellite programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms have designer toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Grab a bite at Garden Court, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in San Francisco? This hotel has 53000 square feet (4924 square meters) of space consisting of a conference center and meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 10:30 AM.
Garden Court - This restaurant serves breakfast and lunch. Open daily.
Pied Piper - This cocktail bar specializes in Californian cuisine and serves dinner and light fare. Open daily.
GC2GO - This coffee shop serves breakfast and light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per 24-hour period); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Valet parking on site (USD 72 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 49 for adults and USD 25 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Court
  • GC2GO
  • Pied Piper

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping

Family friendly

  • In-room crib
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference center (53,000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (36 inches high)
  • Handrails in stairways (36 inches high)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1875
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Frette Italian sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 47.08 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 49 for adults and USD 25 for children
  • Fee for in-room wireless internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 72 per day (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property prohibits parties, group celebrations or gatherings in guestrooms and suites. Guests may host parties in a private function room or restaurant.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Palace Hotel Luxury Collection
Palace Hotel Luxury Collection San Francisco
Palace Luxury Collection
Palace Luxury Collection San Francisco
Palace Hotel Luxury Collection Hotel San Francisco
Palace Hotel Luxury Collection Hotel
Palace Hotel, a Luxury Collection Hotel, San Francisco Hotel

Palace Hotel, a Luxury Collection Hotel, San Francisco Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 762 out of 1006 reviews
Rating 8 - Good. 124 out of 1006 reviews
Rating 6 - Okay. 58 out of 1006 reviews
Rating 4 - Poor. 21 out of 1006 reviews
Rating 2 - Terrible. 41 out of 1006 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful hotel in very nice location, close to everything.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

christina

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean room and a comfortable bed.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Becki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, clean and amenities
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness
Wonderful stay! We loved it!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, the doormen were very helpful!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Andranik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place amazing customer service amazing stuff
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Tanner

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional staff, extremely accommodating and courteous from check in to check out.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Dave

Liked: Cleanliness, amenities, property conditions & facilities
Room and hotel were beautiful. Great central location.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Hyunmi

Liked: Cleanliness, property conditions & facilities
Wonderful
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Alex

Beautiful hotel with a very clean room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

juan c

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelent location. Walcable srea easy access to bart
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Deniz

Liked: Cleanliness, amenities, property conditions & facilities
Excelent, the rooms were super clean and great locstion helpfull stuff. Will definitely visit when back to SF
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and accommodating. The Palace is a charming and classic place, and they've really balanced old-school charm with modern amenities. The pool and gym were a highlight.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was overall excellent - except the guy at the check in desk who seemed a little grumpy. The hotel is very accommodating to pets. Location is more business district but the history and beauty of the Palace should not be missed. Get the crispy Brussels sprouts from the in-room dining menu - you will thank me.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all areas
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities
Staff was great from checking in, to the buffet to the pied piper. Everyone was friendly and helpful!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Missing more options for food
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Jailen

Liked: Cleanliness, amenities, property conditions & facilities
Big room, beautiful atmosphere
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
Stand outs: the staff, the pool, the polar bear Christmas decorations, and close to restaurants.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beautiful and rooms were very clean and with a great view.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Allan

Liked: Cleanliness, staff & service, amenities
Been there many times. Historic classy hotel
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m happy we stayed here. The room was clean and comfortable, great home base after a long day of exploring. Ghirardelli is right next door, which was great!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

bijan

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mandana

Liked: Cleanliness, amenities, property conditions & facilities
Just a spectacular place to stay! Beautifully appointed. All staff were very friendly and accommodating We will definitely be back!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rebecca

Great
Stayed 2 nights in Feb 2026

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