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Riviera hotel

Property class: 2

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Photo gallery for Riviera hotel

Two single beds with dark headboards and white bedding, a wooden floor, and a small towel on the bed.
A bathroom with a shower enclosure, a white tiled floor, and a white wall with a shelf.
A hotel room with two beds, a wooden floor, a window with blinds, and a small table.
A bathroom with a shower enclosure, a white wall, and a tiled floor.
A small bathroom with a toilet, sink, and window.

Reviews

4.8 out of 10

Popular amenities

  • Pet friendly
  • Housekeeping
  • 24/7 front desk
The current price is $210
$179 nightly
$210 total
Total with taxes and fees
Nov 3 - Nov 4

Explore the area

View in a map
420 Jones St, San Francisco, CA, 94102
  • Place, Warfield Theatre
    ‪5 min walk‬
  • Place, Union Square
    ‪7 min walk‬
  • Place, SF Masonic Auditorium
    ‪8 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪22 min drive‬

Room options

View all photos for Double Room (Basic Double Shared Bath, 1 Queen)

A bed with a black frame, white bedding, and two folded towels on the footboard.

Double Room (Basic Double Shared Bath, 1 Queen)

  • 144 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room (Quad Room Shared Bath, 2 Queens)

A bedroom with a wooden floor, a white door, a small window, and a white sink.

Quadruple Room (Quad Room Shared Bath, 2 Queens)

  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room, Private Bathroom

A bathroom with a shower enclosure, a white wall, and a tiled floor.

Double Room, Private Bathroom

  • 155 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

A corner room with a flat-screen TV mounted on the wall, a microwave on a small table, and a power outlet on the wall.

Single Room

  • 87 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Basic Shared Dormitory

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

San Francisco

A stay at Riviera hotel places you in the heart of San Francisco, within a 10-minute walk of Warfield Theatre and Union Square. .This hotel is 0.4 mi (0.7 km) from SF Masonic Auditorium and 0.6 mi (1 km) from Bill Graham Civic Auditorium.

What's nearby

  • Warfield Theatre - 5 min walk - 0.3 miles
  • Westin St Francis Hotel Glass Elevators - 5 min walk - 0.3 miles
  • Union Square - 7 min walk - 0.4 miles
  • SF Masonic Auditorium - 8 min walk - 0.5 miles
  • Moscone Convention Center - 15 min walk - 0.8 miles

Getting around

  • San Francisco Station - 3 min drive
  • Powell St & O'Farrell St Stop - 6 min walk
  • San Francisco Intl. Airport (SFO) - 28 min drive

Restaurants

  • ‪Cinnabar - ‬1 min walk
  • ‪Bourbon & Branch - ‬1 min walk
  • ‪Herb N'Kitchen - ‬3 min walk
  • ‪Azalina’s - ‬3 min walk
  • ‪620 Jones - ‬3 min walk

About this property

Riviera hotel

Riviera hotel offers 34 accommodations with minibars and bathrobes. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels and first-run movies.

Guests have access to shared bathrooms. Bathrooms include bathtubs or showers. Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 34 guestrooms featuring microwaves and flat-screen televisions. Your Select Comfort bed comes with down comforters and Egyptian cotton sheets. Satellite television is provided for your entertainment. Bathrooms have bathtubs or showers and bathrobes.
This hotel offers designated smoking areas.
Featured amenities include a 24-hour front desk and luggage storage.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Shampoo
  • Shared bathroom (in-room sink)
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • First-run movies
  • Flat-screen TV with satellite premium channels
  • Streaming services

Food and drink

  • Microwave
  • Minibar

More

  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet (varies based on length of stay), plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Riviera hotel Reviews

Reviews

4.8
Rating 10 - Excellent. 39 out of 146 reviews
Rating 8 - Good. 6 out of 146 reviews
Rating 6 - Okay. 10 out of 146 reviews
Rating 4 - Poor. 10 out of 146 reviews
Rating 2 - Terrible. 81 out of 146 reviews

4.0/10

Cleanliness

5.2/10

Staff & service

3.8/10

Amenities

3.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Close to downtown very helpful staff. Near very good Yucatan restaurants also.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. The showers were hot and the staff were very nice.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Had issues with my booked room. Staff was nice and upgraded me with little hassle. Not the Taj Mahal but for the price it worked.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT BOOK HERE. DRIVE BY WHEN YOU GET TO SAN FRANCISCO AND YOULL SEE WHY. AND THEY WILL NOT REFUND
Stayed 10 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
this is a shelter for the homeless, and not a good one, which is fine but its Expedia review is a fraud. I went in, which others with me would not, but this is not livable or safe even for one night
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place, great value
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsafe, unclean, dirty and a lot of strange people
Stayed 6 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Not sure what kind of place this is or how it is in any type of business.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was clean. Stayed only one day but for a night stay was ok.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff brought in new TV and frig and helped with my luggage
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

skip
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
One of the worst hotel I've stayed, The bed linen was old, stained, and had holes in it. Microwave didn't work, the mine fridge frozen my bottles of water, even at the low thermostats. The neighborhood is noise and unsafe, many homeless sitting in the entrance at the sidewalk.
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
I got there past midnight. Homeless are everywhere and human feces on the sidewalk. There was no bathroom in the room. It’s a shared bathroom in the hallway. But I was too scared to leave my room. The room at least had a sink, so I ended up urinating in the sink to avoid leaving my room at night. Do yourself a favor and pay extra to stay at a real hotel. One near the airport would be much more suitable.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
Don’t go here
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible stay they only had dorms left after I booked a private said it was dorms for 50 extra private with TV wifi 6 blocks away the room just bed TV not working wifi said had to be closer the manager said no refund and I had a room take it or get out after q3 hours shift I had to stay work 8am next day or i would have left
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, safe walking neighborhood in The Marina. Convenient to jogging, restaurants, Pilates. Spin, short rides by uber to downtown and public transportation. Clean!! Comfortable, safe in room, closet, towels, soaps, etc what you expect at a hotel, no frills, great price. Will stay here again
Stayed 4 nights in Jan 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very dirty, Unsafe, smell bad, old, the staff were rude.
Stayed 5 nights in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Completely misrepresented by pictures. Filthy, Unsafe, no toilet/shower in room. The property should be condemned.
Stayed 7 nights in Mar 2026
Verified review

2/10 Terrible

Disliked: Property conditions & facilities
Room smelled of smoke. Water flow in sink was a trickel. Outside noise was loud.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Staff & service
Nice staff, good service, area is a little sketchy, but it doesn’t seem that anybody will mess with you
Stayed 3 nights in Sep 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Lots of homeless people ,not safe
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place Great Price

The room was clean. The shower was hot. The staff were really friendly and accomodating. I will definitely be back
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Room was simple but clean. Very friendly and helpful staff. Fridge and microwave provided. Good value for proximity to Union Square. Be aware the street is sketchy at times, but security is good and only 2 blocks to restaurants and shopping.
Stayed 2 nights in Sep 2025
Verified review

4/10 Poor

Disliked: Staff & service, amenities
It’s in the tenderloin of sf so prepare for that. The rooms are cold and make sure to ask for a towel. For the cost maybe worth it but wow that neighborhood is beyond noisy.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
It’s the combination of all of it. They were very professional and made my stay there as relaxing as possible!! I recommend it !! Thank you !!
Stayed 3 nights in Nov 2025

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