Compare Hotels on the Lake in Richmond

"Clean room, friendly staff"

"Got stuck in YVR and needed a place to crash. This did an excellent job. Staff and shuttle are awesome! "

"Airport Shuttle was on time and efficiently brought us to and from the hotel. The lobby was beautiful, with a gorgeously decorated Christmas tree, comfortable seating and a self serve coffee bar. There was also a lobby cafe serving a breakfast buffet for $20, starting pretty early. I didn't try it, but it had a good selection listed on the menu. The hotel was super clean and front desk agents were personable and professional. It smelled fabulous in the lobby and halls. Absolutely clean with a hint of floral /fresh something... Really enjoyed it. The rooms did not have deliver that same odor, but were spacious. The bathroom was spotless, the towels were plenty, and the clean, fresh-smelling bedding and 4 pillows per bed, bonus, were crisp and comfortable! The mini fridge hadn't been used in sometime and smelled a bit on opening, but the room also had a microwave, Keurig coffee maker (and pods) and a big desk/console. There is lots of room to use as a desk, with a power hub, and an office style chair. The windows are large, and overlooked the Lansdowne Mall. They had a sheer curtain and a room darkening one as well, which I appreciates. Also, were able to open a window for fresh air. We used the heat, not the AC and it worked immediately. Over all, I felt safe, in a clean and everything I need room. My only complaint is the cable (?) tv. Most hotels I've stayed recently have tvs that I sign in on my own streaming services. "

"Room spotless nice and clean"

"Great staff nice clean rooms. Good bed and pillows. So happy they had bath tubs"

"easy sign in. helpful info , and pleasant from front desk. room a bit small but had everything we needed"