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Hotel Riu Palace Macao - Adults Only - All Inclusive

4.5 star property

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Photo gallery for Hotel Riu Palace Macao - Adults Only - All Inclusive

2 outdoor pools, pool umbrellas, sun loungers
Creator video
Lobby sitting area
Aerial view
6 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Playa Arena Gorda, Punta Cana, La Altagracia, 23000
  • Place, Splash Water Park
    ‪3 min walk‬
  • Place, Arena Gorda Beach
    ‪5 min walk‬
  • Place, Punta Blanca Golf Course
    ‪16 min walk‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite (U)

1 bedroom, free minibar, in-room safe, laptop workspace

Suite (U)

8.4 out of 10
Very good
(20 reviews)
  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (L)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (L)

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (E)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (E)

8.6 out of 10
Excellent
(4 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe, U)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (Deluxe, U)

8.6 out of 10
Excellent
(16 reviews)
  • 427 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe, B2C-US)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (Deluxe, B2C-US)

  • 320 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe Elite Club, B2C-US)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (Deluxe Elite Club, B2C-US)

  • 320 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-US)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (B2C-US)

  • 320 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior, B2C-US)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (Superior, B2C-US)

  • 320 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (B2C-US)

1 bedroom, free minibar, in-room safe, laptop workspace

Suite (B2C-US)

  • 569 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (C)

1 bedroom, free minibar, in-room safe, laptop workspace

Suite (C)

  • 569 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Deluxe | C)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (Deluxe | C)

10.0 out of 10
Exceptional
(2 reviews)
  • 427 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior | C)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (Superior | C)

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (C)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (C)

8.8 out of 10
Excellent
(14 reviews)
  • 320 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior, L)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (Superior, L)

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Courtyard View (Superior, E)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite, Courtyard View (Superior, E)

8.0 out of 10
Very good
(1 review)
  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe, L)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (Deluxe, L)

  • 427 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (B2C-CA)

1 bedroom, free minibar, in-room safe, laptop workspace

Suite (B2C-CA)

  • 569 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Deluxe | B2C-CA)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (Deluxe | B2C-CA)

  • 320 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe Elite Club | B2C-CA)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (Deluxe Elite Club | B2C-CA)

  • 320 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior | B2C-CA)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (Superior | B2C-CA)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-CA)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Swim-up, Deluxe Elite Club, U)

Room amenity

Junior Suite (Swim-up, Deluxe Elite Club, U)

10.0 out of 10
Exceptional
(3 reviews)
  • 427 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe Elite Club, U)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (Deluxe Elite Club, U)

9.0 out of 10
Wonderful
(4 reviews)
  • 427 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Swim-up, Deluxe Elite Club, B2C-US)

Room amenity

Junior Suite (Swim-up, Deluxe Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Deluxe Elite Club, L)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (Deluxe Elite Club, L)

  • 427 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Double Room (Swim-up, Deluxe Elite Club, L)

Room amenity

Junior Double Room (Swim-up, Deluxe Elite Club, L)

  • 427 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Deluxe Vista al Mar Elite Club (L)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite Deluxe Vista al Mar Elite Club (L)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Swim-up Junior Suite Deluxe Vista al Mar Elite Club (L)

Private pool

Swim-up Junior Suite Deluxe Vista al Mar Elite Club (L)

  • 427 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club (U) )

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (Elite Club (U) )

10.0 out of 10
Exceptional
(2 reviews)
  • 427 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Swim-up Deluxe Elite Club, U)

Private pool

Junior Suite, Ocean View (Swim-up Deluxe Elite Club, U)

10.0 out of 10
Exceptional
(2 reviews)
  • 427 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club (C) )

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (Elite Club (C) )

  • 427 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Swim-Up | Deluxe Elite Club | C)

Private pool

Junior Suite, Ocean View (Swim-Up | Deluxe Elite Club | C)

  • 427 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Swim-Up | Deluxe Elite Club | C)

Room amenity

Junior Suite (Swim-Up | Deluxe Elite Club | C)

  • 427 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Deluxe Elite Club | C)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (Deluxe Elite Club | C)

9.0 out of 10
Wonderful
(2 reviews)
  • 427 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe Elite Club, E)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (Deluxe Elite Club, E)

  • 427 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Deluxe, Elite Club, E)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (Deluxe, Elite Club, E)

  • 427 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Swim-up, Deluxe Elite Club, E)

Room amenity

Junior Suite (Swim-up, Deluxe Elite Club, E)

  • 427 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Swim-up Deluxe Elite Club, E)

Private pool

Junior Suite, Ocean View (Swim-up Deluxe Elite Club, E)

  • 427 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club | B2C-CA)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Swim-Up | Deluxe Elite Club | B2C-CA)

Room amenity

Junior Suite (Swim-Up | Deluxe Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (Swim-Up | Deluxe Elite Club | B2C-CA)

Private pool

Junior Suite, Ocean View (Swim-Up | Deluxe Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club | B2C-US)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite, Ocean View (Elite Club | B2C-US)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (Swim Up Deluxe Elite Club, B2C-US)

Private pool

Junior Suite, Ocean View (Swim Up Deluxe Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room Premium

1 bedroom, free minibar, in-room safe, laptop workspace

Room Premium

  • 430 sq ft
  • Sleeps 3

View all photos for Double Room Premium

1 bedroom, free minibar, in-room safe, laptop workspace

Double Room Premium

  • 430 sq ft
  • Sleeps 2

Suite Junior with Garden View

  • 430 sq ft
  • Sleeps 3

View all photos for Room Premium with Sea View

1 bedroom, free minibar, in-room safe, laptop workspace

Room Premium with Sea View

  • 430 sq ft
  • Sleeps 2

View all photos for Double Room Premium with Sea View

1 bedroom, free minibar, in-room safe, laptop workspace

Double Room Premium with Sea View

  • 430 sq ft
  • Sleeps 2

Suite, Ocean View (Elite Club (U))

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Deluxe Elite Club (U) )

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite, Oceanfront (Deluxe Elite Club (U) )

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club (C))

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Deluxe - Elite Club (C) )

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite, Oceanfront (Deluxe - Elite Club (C) )

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Deluxe Elite Club (B2C-US))

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite, Oceanfront (Deluxe Elite Club (B2C-US))

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Deluxe - Elite Club (B2C-CA))

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite, Oceanfront (Deluxe - Elite Club (B2C-CA))

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club (B2C-US))

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (Elite Club (B2C-CA))

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Deluxe Elite Club (L) )

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club (L))

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior

1 bedroom, free minibar, in-room safe, laptop workspace

Suite Junior

  • 333 sq ft
  • Sleeps 3

View all photos for Room Superior

1 bedroom, free minibar, in-room safe, laptop workspace

Room Superior

  • 333 sq ft
  • Sleeps 3

View all photos for Suite

1 bedroom, free minibar, in-room safe, laptop workspace

Suite

  • 559 sq ft
  • Sleeps 2

View all photos for Junior Suite (Superior, U)

1 bedroom, free minibar, in-room safe, laptop workspace

Junior Suite (Superior, U)

8.0 out of 10
Very good
(51 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Punta Cana

With a stay at Hotel Riu Palace Macao - Adults Only - All Inclusive in Punta Cana (Bávaro), you'll be within a 5-minute drive of Arena Gorda Beach and Iberostar Golf Course. .This beach property is 12 mi (19.4 km) from Bavaro Beach and 8.2 mi (13.3 km) from Macao Beach.

What's nearby

  • Splash Water Park - 3 min walk - 0.2 miles
  • Arena Gorda Beach - 5 min walk - 0.3 miles
  • Punta Blanca Golf Course - 16 min walk - 0.9 miles
  • Iberostar Golf Course - 4 min drive - 1.2 miles
  • Bavaro Beach - 19 min drive - 8.7 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 29 min drive

Restaurants

  • ‪Restaurante Colonial - ‬8 min walk
  • ‪Daiquiri Lobby Bar - ‬5 min walk
  • ‪Steak House - ‬6 min walk
  • ‪Pool Bar - ‬10 min walk
  • ‪restaurante la isabela - ‬12 min walk

About this property

Hotel Riu Palace Macao - Adults Only - All Inclusive

Adults-only beachfront property with 2 outdoor pools
Hotel Riu Palace Macao - Adults Only - All Inclusive offers 476 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. This Punta Cana property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

3 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 476 guestrooms featuring free minibar items and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a nightclub, and a complimentary water park. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at El Patio, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the swim-up bar or one of the 7 bars/lounges.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
El Patio - This buffet restaurant serves breakfast, lunch, and dinner.
Kabuki - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Krystal - This restaurant is located by the pool. Open daily.
Volare - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Elite Club - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Hotel Riu Palace Macao - Adults Only - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Water activities

Kayaking
Sailing
Scuba-diving lessons
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • 6 restaurants
  • 7 bars/lounges
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Patio
  • Elite Club
  • Kabuki
  • Krystal
  • Volare

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Beach volleyball
  • Fitness classes
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Outdoor pool (guest access)
  • Scuba diving
  • Shopping
  • Snorkeling
  • TV in common areas
  • Waterslide
  • Windsurfing

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No elevator

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - September 2023
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Macao All Inclusive
Macao Palace
Macao Riu
Macao Riu Palace
Palace Macao
Palace Macao Riu
Riu Palace Macao
Riu Palace Macao All Inclusive
Riu Palace Macao All Inclusive Punta Cana
Riu Palace Macao Punta Cana
Riu Palace Macao Hotel Punta Cana
Riu Palace Macao Adults All Inclusive Punta Cana
Riu Palace Macao Adults All Inclusive
Riu Palace Macao Adults Punta Cana
Riu Palace Macao Adults
Riu Palace Macao Adults All Inclusive All-inclusive property
Riu Palace Macao Inclusive
Riu Macao Inclusive Inclusive
Riu Palace Macao Adults Only All Inclusive
Riu Palace Macao – Adults Only All Inclusive
Hotel Riu Palace Macao - Adults Only - All Inclusive Punta Cana

Hotel Riu Palace Macao - Adults Only - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 560 out of 1005 reviews
Rating 8 - Good. 237 out of 1005 reviews
Rating 6 - Okay. 108 out of 1005 reviews
Rating 4 - Poor. 54 out of 1005 reviews
Rating 2 - Terrible. 46 out of 1005 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Abigail Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff was all kind and attentive and food was better than most other all inclusives we have stayed at. However, non-potable water out of sinks, and upset stomachs all week from either food or bar drinks was terrible. Property was not well maintained. Mold on walls specifically the wall bed was on through wallpaper, mold in shower, and musty in room all week. Our bedding felt wet all week.(even with damp rid bags) Smoking anywhere on property is not normal at any other resorts we have been at. Only in designated areas. This was not nice for us non smokers as people were smoking everywhere. There was a marijuana smell the whole week around the property. Large cockroach in Cubana bar which ruined the vibe for the evening we wanted to spend in there. Would not return to this resort.
Stayed 8 nights in Oct 2025

10/10 Excellent

fnu

Stayed 5 nights in Sep 2025

10/10 Excellent

Shantwanek

Stayed 5 nights in Oct 2025

2/10 Terrible

Dayton

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Update: hotel denies my calls I constantly get hung up on saying the hotel manager doesn’t speak with guest and then I get hung up on this is very unprofessional. Expedia has still been waiting to hear back from the manager of the hotel on the refund and complaint center isn’t helping either. This is the service and 3 different rooms you get staying here. Let’s not also forget about one of the room smelling like straight throw up and an electrician coming in the second room (not kidding) one minute after getting in the room, and the rash I got from taking a Power Nap on top of the covers for less than 2 hours. RIU Macao knows how to reach me. It was our honeymoon. We intended to stay there from September 1 to September 7 for our honeymoon The first day of arrival we received the worst service very unwelcoming. Our first hotel room was a two bed when we asked for a one bed they then put us in a one bedroom that was atrocious not even one minute after arriving someone knocked on our door, which was an electrician saying he was asked to come to this room. There was mold on the ceilings mold in the lights lights were not working the bathroom smelled of throw up ,there were spiders hanging down from an open ventilation system, right above the door lights were not working and there were open outlets exposing wall. We then got a third room the AC wasn’t working. Spiders were crawling out from underneath the bed. It looked like a crime scene on the walls with neon green splatter all
Stayed 6 nights in Sep 2025

10/10 Excellent

Tammy Kay

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the different cultures and the entertainment is awesome
Stayed 3 nights in Oct 2025

10/10 Excellent

Seth Nicolas

Traveled with partner
Liked: Cleanliness, amenities
Great staff, amenities and all around experience!!! The front desk and service staff were excellent!!!! ❤️🙏👏
Stayed 3 nights in Oct 2025

10/10 Excellent

Ajibade

Liked: Amenities, property conditions & facilities
Loved everything about this hotel
Stayed 5 nights in Aug 2025

4/10 Poor

jameela

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
there were roaches in my room, it smelled like mildew. the ceiling was leaking and house keeping stopped coming to clean the room.
Stayed 3 nights in Oct 2025

10/10 Excellent

Wilfredo, Trujillo Alto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

DIANA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy the entertainment was phenomenal as usual. The food was fantastic. All services were very professional.
Stayed 5 nights in Oct 2025

8/10 Good

Ty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and the food in the buffet was great. But the Asian restaurant was not what I was expecting. But everything else was great.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ayanna, Brooklyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love the private pool attached to our room. I also like that we are elite members that come with many benefits.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tyler James

Stayed 6 nights in Oct 2025

10/10 Excellent

Orvin

Stayed 4 nights in Oct 2025

6/10 Okay

Chelstie

Liked: Amenities, property conditions & facilities
Great pool, beautiful beach, great food, only downfall was the bugs in the rooms. Had ants in one room so got moved and killed multiple roaches in that room. There was also roach bait set up around the room so it’s a common issue
Stayed 6 nights in Oct 2025

2/10 Terrible

Katrina

Disliked: Cleanliness, staff & service, property conditions & facilities
I am writing to express my disappointment with our recent stay at your resort. My husband and I chose RIU for our honeymoon, expecting an enjoyable and relaxing experience, but unfortunately, we were very dissatisfied with the service and the quality of the food during our visit. One major issue we encountered was with our room’s television. It stopped working early one morning, so we called the front desk around 9:00 a.m. to have it repaired. We never received a follow-up, so we stopped by the front desk later that afternoon and were told it would be fixed soon. When we returned to our room that evening, nothing had been done. I called the front desk again to ask about the repair, and the staff member hung up on me mid-conversation. My husband then went down to the front desk himself, and we were told to pack all of our belongings so we could be moved to another room. After packing everything, a staff member arrived at our door with a replacement TV instead—one that still didn’t fully work, as half the screen was dark. We ended up unpacking everything again, only to still have a broken TV. The entire situation was handled very unprofessionally and caused unnecessary frustration on what was supposed to be a special trip. To make matters worse, I became extremely ill from the food at the resort and had to visit the emergency room after returning to the United States. This experience was extremely disappointing, especially given that this was our honeymoon. We feel
Stayed 6 nights in Sep 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went for my 70th birthday they really surprised me. It was very memorable thanks to a wonderful gentleman at the buffet don't know his full name he said call him Dog which was first part of his name. He is an outstanding person he acknowledged us everytime he saw us. Everyone was very helpful and professional. Thank you Riu Palace Macao
Stayed 7 nights in Sep 2025

10/10 Excellent

Melissa Kirsten

Stayed 4 nights in Oct 2025

2/10 Terrible

Dynasty

Traveled with family
From check in to check out it wasnt a good experience, room smelled like mold and mildew. called the front desk 4 times for them to come fix it. First time they sprayed some then left. second time they sprayed something that was so strong like a bleach smell it made me gag. I had to continue to call the front desk because in the living room area separate from the room felt like the heater was on. It was so hot. The whole point of my upgrading the room to get the separate living room area so when my husband is sleep I can still get some work done and that couldn’t happen with it being extra hot in there. After the fourth time calling them coming twice and trying to fix it they moved our room. We moved from the 3rd to the 1st floor. Room smelled okay but the toilet was running and wouldn’t flush. So we called. Mind you this move was at 230AM. they sent maintenance to come fix it and he came and worked about 40 mins advised he would be back. About 45 mins passed and called the front desk back they advised he left for the night. We were so confused bc he said he would be right back. Communication is very poor there too. So their solution was to not use the restroom for 3-4 hours until he returned or we can move rooms back to the 3rd floor. So we moved rooms again around 4AM. It was so exhausting and tiring. I even asked many times to down grade the room so we could be on the first floor and they act like they didn’t have it available. We were so over it at this point. No compensa
Stayed 4 nights in Oct 2025

10/10 Excellent

Dejah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Rachelle P.

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was amazing! Definitely 5 STAR service! The staff is incrediblynice
Stayed 6 nights in Oct 2025

2/10 Terrible

Jamila

Stayed 4 nights in Aug 2025

8/10 Good

ketty

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff and dining options. Need to provide newer towels. My towels were dingy and old.
Stayed 4 nights in Oct 2025

10/10 Excellent

Ricardo David

Clean
Stayed 3 nights in Jul 2025

10/10 Excellent

Delver

Traveled with group
Liked: Amenities, property conditions & facilities
Txtshdych
Stayed 3 nights in Sep 2025