Compare Hotels on the Lake in Pudong

"Amazing value for money. Luxurious room for a very reasonable rate"

"Conveniente para ir al aeropuerto"

"My room was nice but HOT! I called and asked them to fix the air conditioning. It took three calls before someone came. After they looked at it, they said give it time and it will get cooler. It never did. I called customer service no less than seven times before I could get someone to respond. They said they would bring me a fan. Somehow they forgot. After 30 minutes I called again. I asked to speak with the manager who after a while apologized and 15 minutes later brought a fan to the room. All I did was blow around hot air. Breakfast was also disappointing. The coffee machines did not offer simple brewed coffee. The toaster was broken. The bacon was raw, the eggs were cold. Very disappointing experience. I made the manager aware of all of my situations and he said thank you sorry for the inconvenience. No explanation, no discount, just more disappointment.."

"It was clean. I just wish that the staff would speak English. Some of the counter people were helpful and others weren't."

"great breakfast, rooms are clean and spacious, gym and pool a highlight, staff were super friendly and very service orientated. location on the bund was fabulous. "

"Good location. Very nice breakfast. "