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The Ritz-Carlton Shanghai, Pudong

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Photo gallery for The Ritz-Carlton Shanghai, Pudong

4 restaurants; breakfast, lunch, dinner, and brunch served
Chairman Suite | Bathroom | Separate tub and shower, rainfall showerhead, free toiletries
Pearl Tower View Suite | View from room
Exterior
4 restaurants; breakfast, lunch, dinner, and brunch served

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $396
$368 nightly
$396 total
Total with taxes and fees
Jun 14 - Jun 15

Explore the area

View in a map
Shanghai IFC, 8 Century Ave, Lujiazui, Pudong, Shanghai, Shanghai, 200120
  • Place, Pudong Riverside Promenade and Park
    ‪3 min walk‬
  • Place, Oriental Pearl Tower
    ‪5 min walk‬
  • Place, Jin Mao Tower
    ‪7 min walk‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪56 min drive‬

Room options

View all photos for Club Panoramic Suite

Club Panoramic Suite | 1 bedroom, down comforters, in-room safe, desk

Club Panoramic Suite

  • City view
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for City Light View King Room

1 bedroom, down comforters, in-room safe, desk

City Light View King Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Pearl Tower View Suite

Pearl Tower View Suite | 1 bedroom, down comforters, in-room safe, desk

Pearl Tower View Suite

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Tower (View)

1 bedroom, down comforters, in-room safe, desk

Room, 1 King Bed, Tower (View)

10.0 out of 10
Exceptional
(4 reviews)
  • River view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Carlton Suite

Carlton Suite | 1 bedroom, down comforters, in-room safe, desk

Carlton Suite

  • River view
  • 1130 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier Bund View Suite

Premier Bund View Suite | 1 bedroom, down comforters, in-room safe, desk

Premier Bund View Suite

  • River view
  • 1023 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Studio

1 bedroom, down comforters, in-room safe, desk

Club Studio

  • River view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Bund View Twin Room

Club Bund View Twin Room | 1 bedroom, down comforters, in-room safe, desk

Club Bund View Twin Room

  • River view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for City Light View Twin Room

1 bedroom, down comforters, in-room safe, desk

City Light View Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Shanghai Bund View Twin Room

View from room

Shanghai Bund View Twin Room

  • River view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Chairman Suite

1 bedroom, down comforters, in-room safe, desk

Chairman Suite

  • River view
  • 4413 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for The Ritz-Carlton Suite

1 bedroom, down comforters, in-room safe, desk

The Ritz-Carlton Suite

  • River view
  • 4413 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club City Lights View King Room

1 bedroom, down comforters, in-room safe, desk

Club City Lights View King Room

  • City view
  • 534 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club City Lights View Twin Room

1 bedroom, down comforters, in-room safe, desk

Club City Lights View Twin Room

  • City view
  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Club Pearl Tower King Room

1 bedroom, down comforters, in-room safe, desk

Club Pearl Tower King Room

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Pearl Tower Twin Room

1 bedroom, down comforters, in-room safe, desk

Club Pearl Tower Twin Room

8.0 out of 10
Very good
(1 review)
  • River view
  • 560 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Club Room, 1 King Bed, River View

1 bedroom, down comforters, in-room safe, desk

Club Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 1 King Bed, City View (Club)

1 bedroom, down comforters, in-room safe, desk

Club Room, 1 King Bed, City View (Club)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room

1 bedroom, down comforters, in-room safe, desk

Deluxe Room

9.6 out of 10
Exceptional
(9 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (View)

1 bedroom, down comforters, in-room safe, desk

Room, 1 King Bed (View)

  • River view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed (View)

Suite, 1 King Bed (View) | 1 bedroom, down comforters, in-room safe, desk

Suite, 1 King Bed (View)

  • River view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Shanghai Bund View King Bed Room

1 bedroom, down comforters, in-room safe, desk

Shanghai Bund View King Bed Room

  • River view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Similar properties

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W Shanghai - The Bund
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  • Pool
  • Spa
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$363 nightly
The price is $385
Jul 5 - Jul 6
Total with taxes and fees
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About the neighborhood

Shanghai

With a stay at The Ritz-Carlton Shanghai, Pudong, you'll be centrally located in Shanghai, within a 10-minute walk of Pudong Riverside Promenade and Park and Super Brand Mall. .This luxury hotel is 0.5 mi (0.8 km) from Jin Mao Tower and 0.8 mi (1.2 km) from Lujiazui Jingting.

What's nearby

  • Shanghai World Financial Center - 3 min walk - 0.2 miles
  • Oriental Pearl Tower - 5 min walk - 0.3 miles
  • Pudong Riverside Promenade and Park - 6 min walk - 0.3 miles
  • Jin Mao Tower - 7 min walk - 0.4 miles
  • Shanghai Tower - 9 min walk - 0.5 miles

Getting around

  • Lujiazui Station - 9 min walk
  • Shanghai South Railway Station - 15 min drive
  • Hongqiao International Airport (SHA) - 50 min drive

Restaurants

  • ‪Park Hyatt 87th Floor - ‬2 min walk
  • ‪Grand Hyatt Club - ‬3 min walk
  • ‪Patio Lounge | 天庭 - ‬2 min walk
  • ‪Cloud 9 - ‬3 min walk
  • ‪Meizhou Dongpo - ‬1 min walk

About this property

The Ritz-Carlton Shanghai, Pudong

The Ritz-Carlton Shanghai, Pudong offers 285 air-conditioned accommodations with espresso makers and safes. Beds feature down comforters. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

2 indoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials.
Make yourself at home in one of the 285 air-conditioned rooms featuring espresso makers and LCD televisions. Complimentary wired and wireless internet access is available. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Treat yourself with massages and facials. You're sure to appreciate the recreational amenities, which include 2 indoor pools, a sauna, and a 24-hour fitness center. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Italian cuisine at 意味轩意大利餐厅, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Shanghai? This hotel has 27297 square feet (2536 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
意味轩意大利餐厅 - This restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Reservations are required.
金轩中餐厅 - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. 1-star Michelin rating. Reservations are required. Open daily.
Flair 屋顶餐厅酒吧 - This rooftop bar specializes in Asian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Aura 大堂酒廊及爵士吧 - This lobby lounge serves lunch, dinner, and light fare. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Self parking on site (CNY 128 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CNY 265 for adults and CNY 133 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Aura 大堂酒廊及爵士吧
  • Flair 屋顶餐厅酒吧
  • 意味轩意大利餐厅
  • 金轩中餐厅

Things to do

  • 2 indoor pools
  • 24-hour gym
  • Hot tub
  • Indoor pool (guest access)
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 2 indoor pools
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 27,297 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 18 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests are required to present valid QR health and travel codes at check-in; or, present a certificate of quarantine.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 408.1 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 265 for adults and CNY 133 for children
  • Self parking fee: CNY 128 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 408.1 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Ritz-Carlton Hotel Shanghai Pudong
Ritz-Carlton Shanghai Pudong
Shanghai Pudong Ritz-Carlton
Ritz-Carlton Shanghai Pudong Hotel
The Ritz Carlton Shanghai Pudong
The Ritz-Carlton Shanghai Pudong Hotel Shanghai
The Ritz-Carlton Shanghai, Pudong Hotel
The Ritz-Carlton Shanghai, Pudong Shanghai
The Ritz-Carlton Shanghai, Pudong Hotel Shanghai

The Ritz-Carlton Shanghai, Pudong Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 472 out of 604 reviews
Rating 8 - Good. 87 out of 604 reviews
Rating 6 - Okay. 25 out of 604 reviews
Rating 4 - Poor. 7 out of 604 reviews
Rating 2 - Terrible. 13 out of 604 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Won-Tek

Liked: Cleanliness, amenities, property conditions & facilities
Our family had a wonderful stay at the Ritz!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

RAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Leonel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel !
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. Had an amazing stay!
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Randy

Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed the venue. Great hotel great view. Staff was fantastic. The club level was very nice.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Randy

Liked: Amenities, property conditions & facilities
The service and staff were excellent. The club lounge was fantastic and the view from the room incredible.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

mansour

Liked: Cleanliness, amenities, property conditions & facilities
Perfect stay and nice restaurants
Stayed 6 nights in Apr 2024
Verified

10/10 Excellent

VUSAL

Liked: Cleanliness, staff & service, amenities
Fancy
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities
We had an amazing one night stay at The Ritz Carlton, they pulled out all the stops for us, a heart shaped mousse cake to celebrate our honeymoon, rose petals in the room, they opened up a separate room at breakfast so we could have a window view and they even etched our room cards with special messages as a keepsake. Amazing service and very friendly.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Clark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel stay I have ever experienced. Check-in, service, cleanliness, facilities were all 5-stars.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Qereti

Liked: Cleanliness, amenities, property conditions & facilities
Top
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Savanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and attention to detail was excellent! Well worth every moment we stayed there!
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Res

Liked: Cleanliness, amenities, property conditions & facilities
the staff are very welcoming and professional, the room was also clean
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Prince

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services 💞
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Is a great place with great staff
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

ZHAOWEI

Liked: Cleanliness, amenities, property conditions & facilities
good
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

DaoYing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent stay. Top level services, food and views.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities
The Carlton is nothing but the best!!! Shanghai Ritz Carlton was clean and very friendly. Always a good selection for staying overseas. I love the ritz hotels!! My husband and I had a great experience in Shanghai. The front desk super friendly and helpful!! Crystal was really nice when we checked in and she even send a little cake for my birthday- definitely will come back to Shanghai. Ohhh and you can not miss the FLAIR has the best views!! Now Back home to USA
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ritz-Carlton is a great place to stay, quality rooms, friendly staff, fantastic restaurants.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Yiran

Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel ever!
Stayed 1 night in May 2023
Verified

10/10 Excellent

XIAODONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ritz Carlton Shanghai, Pudong is pure luxury. Stunning views of the Bund and Oriental Pearl Tower, elegant rooms with floor-to-ceiling windows, and exceptional service made my stay unforgettable. Flair rooftop bar is a must visit for its atmosphere and views. I’d definitely stay here again and recommend it to friends and family
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Chen I

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful, the view of the Bund and Pearl tower was gorgeous and the amenities in the room were top notch. Had a very enjoyable stay - will come again.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Hwachun

Liked: Cleanliness, staff & service, amenities
Buffet breakfast has great fruit.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, state-of-art facility, very friendly and helpful staffs.
Stayed 9 nights in Jun 2023