Compare Hotels with Room Service in Pontypool

"Don’t be put off with the outside of the hotel it’s a bit shabby and need some TLC however inside was lovely staff where lovely too. The parking was a bit expensive £44 for 48hrs I do think should be free or reduced rate for people using the hotel! Other than that we enjoyed our stay and would definitely recommend the hotel ."

"Good stay!"

"Lovely Hotel on fantastic grounds. Clean room and all areas of the Hotel. Staff were great throughout, helpful & friendly. Olivia in the restaurant was brilliant, really good service. "

"Everything excellent clean and comfortable. The only exception was a non working above sink lamp, a shower head holder that did not hold the shower head in place."

"To start with, the staff were absolutely lovely. In particular the receptionist (I think her name was Ellie) was so so welcoming, friendly and helpful! The hotel was clean, facilities were great. The room its self was very large and spacious with loads of natural light. Plug sockets, a fridge, safe, iron with board and some really nice quality products in the bathroom for you to use. I can’t fault anything besides the bed itself. I honestly had a really poor nights sleep due to how firm and uncomfortable the bed was to the point I woke up early and debated leaving sooner. I ended up folding the duvet in half and trying to go back to sleep on top of this to add more cushioning underneath. I would stay again but would maybe book a different kind of room to see if this was the same issue throughout. Overall the hotel and staff were fantastic but the bed was not suitable at all and very uncomfortable. I would recommend the children’s play area and games corner me moved somehow as it looks a little crowded when arriving "

"It was good "