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The Parkgate Hotel

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Photo gallery for The Parkgate Hotel

Reception hall
Lobby lounge
Exterior
Reception hall
Infinity pool
Luxury
4.0 star property
9.4

Exceptional

Historic retreat in Cardiff centre

Sumptuous velvet furnishings and historic architecture grace this Cardiff landmark turned luxury hotel. The top-floor spa features rejuvenating massages and hydrotherapy pools for a fee. Nearby attractions complement exceptional cuisine at The Sorting Room restaurant with attentive staff.

Popular amenities

  • Free WiFi
  • Air conditioning
The current price is $135
$112 nightly
$135 total
Total with taxes and fees
May 4 - May 5

Explore the area

View in a map
Westgate Street, Cardiff, Wales, CF10 1DA
  • Place, Cardiff Castle
    ‪5 min walk‬
  • Place, Utilita Arena Cardiff
    ‪9 min walk‬
  • Place, Cardiff Bay
    ‪17 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪34 min drive‬

Room options

View all photos for Double Room

In-room safe, laptop workspace, free WiFi, bed sheets

Double Room

9.6 out of 10
Exceptional
(71 reviews)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double or Twin Room

In-room safe, laptop workspace, free WiFi, bed sheets

Standard Double or Twin Room

9.4 out of 10
Exceptional
(26 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double or Twin Room

In-room safe, laptop workspace, free WiFi, bed sheets

Deluxe Double or Twin Room

9.2 out of 10
Wonderful
(27 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Junior Suite

Deluxe Junior Suite | In-room safe, laptop workspace, free WiFi, bed sheets

Deluxe Junior Suite

9.0 out of 10
Wonderful
(20 reviews)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Suite

Superior Suite | In-room safe, laptop workspace, free WiFi, bed sheets

Superior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, laptop workspace, free WiFi, bed sheets

Deluxe Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Luxury Suite

Luxury Suite | In-room safe, laptop workspace, free WiFi, bed sheets

Luxury Suite

  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | In-room safe, laptop workspace, free WiFi, bed sheets

Superior Double Room

  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Twin Room

In-room safe, laptop workspace, free WiFi, bed sheets

Deluxe Twin Room

9.4 out of 10
Exceptional
(8 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Signature Queen

  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Signature King

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Signature Junior Suite

  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Signature King with Sofa

  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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The price is $118
May 4 - May 5
Total with taxes and fees
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About the neighborhood

Cardiff

The Parkgate Hotel is centrally located in Cardiff, a 3-minute walk from Principality Stadium and 8 minutes by foot from Cardiff Castle. .This spa hotel is 1.4 mi (2.3 km) from Utilita Arena Cardiff and 1.6 mi (2.6 km) from Cardiff City Stadium.

What's nearby

  • St. David's - 4 min walk - 0.3 miles
  • Cardiff Castle - 5 min walk - 0.3 miles
  • Utilita Arena Cardiff - 9 min walk - 0.5 miles
  • Cardiff University - 15 min walk - 0.9 miles
  • Cardiff Bay - 17 min walk - 0.9 miles

Getting around

  • Cardiff Central Station - 7 min walk
  • Cardiff International Airport (CWL) - 42 min drive

Restaurants

  • ‪The Prince of Wales - ‬6 min walk
  • ‪Coffee #1 - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Borough - ‬2 min walk
  • ‪Black Sheep Coffee - ‬2 min walk

About this property

The Parkgate Hotel

The Parkgate Hotel offers 169 air-conditioned accommodations with safes and hair dryers. LED televisions are featured in guestrooms. This Cardiff hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 169 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include phones and safes, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This hotel also features complimentary wireless internet access and a banquet hall.
Enjoy a meal at The Sorting Room or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a safe deposit box at the front desk. This hotel has 3 meeting rooms available for events.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
The Sorting Room - Onsite brasserie. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 28 for adults and GBP 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Sorting Room

Things to do

  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No elevator

More

  • 6 floors
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LED TV

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 28 for adults and GBP 16 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

The Parkgate Hotel Hotel
The Parkgate Hotel Cardiff
The Parkgate Hotel Hotel Cardiff

The Parkgate Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1377 out of 1776 reviews
Rating 8 - Good. 240 out of 1776 reviews
Rating 6 - Okay. 105 out of 1776 reviews
Rating 4 - Poor. 30 out of 1776 reviews
Rating 2 - Terrible. 24 out of 1776 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kirsty

Business traveler
Liked: Cleanliness, staff & service, amenities
Very friends check in staff. Room was clean and comfortable. Great location
Stayed 1 night in Jan 2026

6/10 Okay

Lindsey

Liked: Cleanliness, staff & service
Hotel was lovely as were the staff and restaurant - check in and out times are pretty tight considering the price per night
Stayed 1 night in Jan 2026

10/10 Excellent

Ann

Stayed 1 night in Jan 2026

10/10 Excellent

Katie

Stayed 2 nights in Jan 2026

10/10 Excellent

Rachel

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 1 night in Jan 2026

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great decor and high quality hard and soft furnishings. Good sound proofing, great bar and restaurant. Very good hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Lee

Stayed 1 night in Jan 2026

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, amenities
We stayed in a suite over our wedding weekend. The staff were so accommodating and the suite was perfect. A great place to get ready as well as rest! Plenty of space, lovely little touches and a clean space.
Stayed 2 nights in Jan 2026

10/10 Excellent

Alisha

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great stay as always!
Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Stayed 1 night in Jan 2026

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Disliked: Amenities
On arrival the room was very cold. It took several hours to warm up. It should not have been set up so. The Sorting Room restaurant was very poor. The lobster Thermidor was quite the worst I could imagine. The breakfast was unimaginative, in particular, the much lauded sausages were mostly cereal!
Stayed 2 nights in Jan 2026

10/10 Excellent

Craig

Stayed 1 night in Jan 2026

10/10 Excellent

Chidinma

Stayed 1 night in Jan 2026

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and staff were amazing. Couldnt do enough for us . I will go back . Breakfast was stunning lots of it great choice. However at 7.30am the breakfast was cold . Beautiful hotel. I will go back there.
Stayed 1 night in Jan 2026

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time staying here and have to say it was beautiful. Great location, tastefully decorated, large, comfortable rooms. Beautiful bed, excellent bathroom and shower. Restaurant also excellent for dinner. Would happily stay here again and it’s great that Cardiff has a hotel of this calibre. Two minor peeves - no fridge or kettle in the rooms, there is an espresso pod machine. Also no designated car park or set down area, we parked in the train station car park which is a 5-7min walk in the Welsh weather. There is an NCP up the road but couldn’t get the car to fit in the spaces! A valet would be a very welcome addition!
Stayed 2 nights in Jan 2026

10/10 Excellent

Melanie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, clean room, breakfast great, spa great
Stayed 2 nights in Jan 2026

10/10 Excellent

Richard

Stayed 1 night in Dec 2025

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
The breakfast was terrible.
Stayed 1 night in Jan 2026

10/10 Excellent

Amie

Stayed 1 night in Jan 2026

10/10 Excellent

ANDREW

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay, good central location, junior suite was nice and breakfast was good. Will return
Stayed 1 night in Jan 2026

10/10 Excellent

Ceri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t spend alit if time in hotel, but it’s was
Stayed 1 night in Jan 2026

10/10 Excellent

Nabaz

The hotel is new did not have car park and the spa was seller could not access unless you had to book
Stayed 1 night in Dec 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was nice and clean, staff were all friendly
Stayed 1 night in Jan 2026

10/10 Excellent

gaynor

Traveled with family
Liked: Cleanliness, staff & service, amenities
Fab room and service Thank you
Stayed 1 night in Dec 2025

10/10 Excellent

Timothy

Stayed 1 night in Jan 2026