The Parkgate Hotel

4.0 star property

Choose dates to view prices

Photo gallery for The Parkgate Hotel

Exterior
Reception hall
Infinity pool
Reception hall
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
$126
$105 nightly
$126 total
Total with taxes and fees
Dec 23 - Dec 24

Explore the area

View in a map
Westgate Street, Cardiff, Wales, CF10 1DA
  • Place, Cardiff Castle
    ‪5 min walk‬
  • Place, Utilita Arena Cardiff
    ‪8 min walk‬
  • Place, Cardiff Bay
    ‪16 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪24 min drive‬

Room options

Double Room

9.6 out of 10
Exceptional
(65 reviews)
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Double or Twin Room

9.4 out of 10
Exceptional
(24 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Double or Twin Room

9.2 out of 10
Wonderful
(26 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Junior Suite

9.2 out of 10
Wonderful
(19 reviews)
  • 388 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed

Luxury Suite

  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Superior Double Room

  • 366 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room

9.4 out of 10
Exceptional
(6 reviews)
  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

Junior Suite

  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

Cardiff

The Parkgate Hotel is centrally located in Cardiff, a 3-minute walk from Principality Stadium and 8 minutes by foot from Cardiff Castle. .This spa hotel is 1.4 mi (2.3 km) from Utilita Arena Cardiff and 1.6 mi (2.6 km) from Cardiff City Stadium.

What's nearby

  • Cardiff Castle - 5 min walk - 0.3 miles
  • Bute Park - 5 min walk - 0.3 miles
  • Utilita Arena Cardiff - 8 min walk - 0.4 miles
  • Cardiff University - 15 min walk - 0.9 miles
  • Cardiff Bay - 16 min walk - 0.9 miles

Getting around

  • Cardiff Central Station - 7 min walk
  • Cardiff International Airport (CWL) - 42 min drive

Restaurants

  • ‪The Prince of Wales - ‬6 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Black Sheep Coffee - ‬2 min walk
  • ‪The Cottage - ‬2 min walk
  • ‪Coffee #1 - ‬2 min walk

About this property

The Parkgate Hotel

Hotel with a full-service spa, 3-minute walk to Principality Stadium
The Parkgate Hotel offers 169 air-conditioned accommodations with safes and hair dryers. LED televisions are featured in guestrooms. This Cardiff hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 169 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and electric kettles.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This hotel also features complimentary wireless internet access and a banquet hall.
Enjoy a meal at The Sorting Room or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a safe deposit box at the front desk. This hotel has 3 meeting rooms available for events.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
The Sorting Room - Onsite brasserie. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 28 for adults and GBP 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Sorting Room

Things to do

  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No elevator

More

  • 6 floors
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 49-inch LED TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 28.00 for adults and GBP 14.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

The Parkgate Hotel Hotel
The Parkgate Hotel Cardiff
The Parkgate Hotel Hotel Cardiff

Reviews

The Parkgate Hotel Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 1356 out of 1764 reviews
Rating 8 - Good. 244 out of 1764 reviews
Rating 6 - Okay. 106 out of 1764 reviews
Rating 4 - Poor. 33 out of 1764 reviews
Rating 2 - Terrible. 25 out of 1764 reviews

Reviews

8/10 Good

Eunice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a location convenient to the train station. No onsite parking and a bit difficult to find. It would have been helpful to have overnight parking suggestions/information before arriving. Also emailed the day before the stay to ask about parking, but didn’t get a reply before arriving.
Stayed 1 night in Sep 2025

10/10 Excellent

Sharlene

Stayed 1 night in Aug 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would return again.

Polite and friendly staff. Clean and superior quality of even a basic room.
Stayed 1 night in Aug 2025

10/10 Excellent

Nisha

Stayed 1 night in Sep 2025

8/10 Good

Everton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel with a few little things, menus for room service not tea bags in room missing from room, hair dryer not working. Breakfast was Fantastic
Stayed 2 nights in Sep 2025

10/10 Excellent

Rachael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay at the Parkgate. Room immaculate, bed comfortable, relaxing evening in the spa and great selection of wines in the bar! What more do you need?!
Stayed 2 nights in Sep 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Chris

Stayed 1 night in Sep 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Gerard

Stayed 1 night in Sep 2025

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Very helpful staff. Great location
Stayed 3 nights in Sep 2025

10/10 Excellent

Monika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very good location. Nice and clean room. Great breakfast. Staff were very nice, kind and helpful.
Stayed 1 night in Sep 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heart of Cardiff

Great stay at luxury hotel in the heart of Cardiff! Very walkable with many dining options!
Stayed 4 nights in Sep 2025

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Aug 2025

6/10 Okay

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building was beautiful and has clearly been well-renovated. All staff were welcoming and happy to help however was needed.
Stayed 3 nights in Sep 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Nick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 1 night in Sep 2025

2/10 Terrible

Maria

Stayed 5 nights in Aug 2025

8/10 Good

liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025