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The Parkgate Hotel

4.0 star property

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Photo gallery for The Parkgate Hotel

A grand lobby with a chandelier, arched windows, and a reception desk.
A grand lobby with high ceilings, ornate columns, and a large chandelier.
A historic building with large arched windows, a grand entrance, and a well-lit facade.
A modern indoor swimming pool with clear glass railings, large windows offering city views, and a contemporary ceiling design.
A restaurant with high ceilings, arched windows, and a cozy seating area with leather chairs and tables set for dining.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
The current price is $145
$121 nightly
$145 total
Total with taxes and fees
Aug 9 - Aug 10

Explore the area

View in a map
Westgate Street, Cardiff, Wales, CF10 1DA
  • Place, Cardiff Castle
    ‪5 min walk‬
  • Place, Utilita Arena Cardiff
    ‪9 min walk‬
  • Place, Cardiff Bay
    ‪11 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪34 min drive‬

Room options

View all photos for Double Room

A hotel room with a large bed, a desk, and a chair.

Double Room

9.6 out of 10
Exceptional
(72 reviews)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double or Twin Room

A hotel room with a large bed, a desk, and a chair.

Standard Double or Twin Room

9.4 out of 10
Exceptional
(30 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double or Twin Room

A hotel room with a large bed, a round table with chairs, a view of the city through large windows, and a decorative wall panel.

Deluxe Double or Twin Room

9.0 out of 10
Wonderful
(29 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Junior Suite

A hotel room with a large bed, a sofa, a small table, and a window with curtains.

Deluxe Junior Suite

9.0 out of 10
Wonderful
(20 reviews)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Suite

A modern hotel room with a large bed, a bench, a nightstand, and a window with curtains.

Superior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Suite

A modern hotel room with a large bed, a bench, a sofa, and a dining table.

Deluxe Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Luxury Suite

A modern hotel room with a large bed, a separate bathroom with a bathtub, and a walk-in closet.

Luxury Suite

  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Double Room

A hotel room with a large bed, a desk, a chair, a sofa, and a TV.

Superior Double Room

  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Twin Room

A hotel room with a bed, a lamp, and a wall with geometric patterns.

Deluxe Twin Room

9.4 out of 10
Exceptional
(10 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Signature Queen

  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Signature King

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Signature Junior Suite

  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Signature King with Sofa

  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Similar properties

Presidential Suite | View from room
Hilton Cardiff
Cardiff City Centre
  • Pool
  • Hot tub
  • Spa
  • Pet friendly
4.3 out of 5, Excellent, 1,002 reviews
$114 nightly
The price is $136
Aug 9 - Aug 10
Total with taxes and fees
Hilton Cardiff

About the neighborhood

Cardiff

The Parkgate Hotel is centrally located in Cardiff, a 3-minute walk from Principality Stadium and 8 minutes by foot from Cardiff Castle. .This spa hotel is 1.4 mi (2.3 km) from Utilita Arena Cardiff and 1.6 mi (2.6 km) from Cardiff City Stadium.

What's nearby

  • Cardiff Castle - 5 min walk - 0.3 miles
  • Sophia Gardens - 8 min walk - 0.4 miles
  • Utilita Arena Cardiff - 9 min walk - 0.5 miles
  • Cardiff Bay - 11 min walk - 0.6 miles
  • Cardiff University - 15 min walk - 0.9 miles

Getting around

  • Cardiff Central Station - 7 min walk
  • Cardiff International Airport (CWL) - 42 min drive

Restaurants

  • ‪The Prince of Wales - ‬6 min walk
  • ‪Coffee #1 - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Borough - ‬2 min walk
  • ‪Black Sheep Coffee - ‬2 min walk

About this property

The Parkgate Hotel

The Parkgate Hotel offers 169 air-conditioned accommodations with safes and hair dryers. LED televisions are featured in guestrooms. This Cardiff hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 169 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include phones and safes, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This hotel also features complimentary wireless internet access and a banquet hall.
Enjoy a meal at The Sorting Room or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a safe deposit box at the front desk. This hotel has 3 meeting rooms available for events.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
The Sorting Room - Onsite brasserie. Reservations are required. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 28 for adults and GBP 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Sorting Room

Things to do

  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No elevator

More

  • 6 floors
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LED TV

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 28 for adults and GBP 16 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

The Parkgate Hotel Hotel
The Parkgate Hotel Cardiff
The Parkgate Hotel Hotel Cardiff

The Parkgate Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1406 out of 1815 reviews
Rating 8 - Good. 248 out of 1815 reviews
Rating 6 - Okay. 106 out of 1815 reviews
Rating 4 - Poor. 30 out of 1815 reviews
Rating 2 - Terrible. 25 out of 1815 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
loved this hotel and great staff and food
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, amazing breakfast.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel great location, lovely staff , Bedroom so comfortable and spotless x
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel would definitely stay again, Clean room Breakfast lovely As you would expect for star ratings
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and fantastic location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel, always a pleasure to stay there.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and spacious well room with really comfy bed, quiet aircon and great shower. The hotel is in a great location and the staff were lovely. Had a wonderful stay.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and efficient staff. Close to many sites and good restaurants. Would definitely stay here next time.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities
Always a good stay
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and central to everything, check in staff are lovely and friendly Stay here whenever we come over
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Large room with everything you need for a lovely stay.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, easily accessed from Cardiff Central station. Friendly welcome on arrival, comfortable room and excellent breakfast the following morning.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, ideally situated to experience everything that Cardiff has to offer.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I’ve ever stayed in
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Arwyn

Liked: Cleanliness, staff & service, property conditions & facilities
Very good thermal spa and afternoon tea
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Huw and Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Only criticism would be that the bed felt small for a junior suite.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Delyth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast. Clean rooms. Friendly staff.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

MICHELE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, refrigerators in the rooms would be nice, clean rooms and no laundry service. Breakfast was good too.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and stay at The Parkgate, a historical building with modern updates. Pleasant staff managing check in and out, housekeeping and maintenance. Great location for train travel, shopping and restaurants.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel possibly the best in Cardiff. Great food, cocktail bar, great rooms what's not to love about this hotel. We'll be back.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, amenities
The hotel is beautiful, the amenities are superb, the location is fantastic and the staff excellent.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean and looks like it’s just been decorated. Comfy bed, large shower and bathroom area
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally recommend, wish we could have stayed longer, the most perfect location to the city everywhere in walking distance yet the rooms are spacious and comfortable. Exceptionally clean. Our room was facing the front yet never bothered by noise of traffic or people. Would happily stay again.
Stayed 1 night in Apr 2026