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Maya del Carmen Hotel

2.5 star property

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Photo gallery for Maya del Carmen Hotel

Exterior
Terrace/patio
Junior Studio Suite | In-room safe, individually furnished, bed sheets
Accessible parking
Junior Studio Suite | In-room safe, individually furnished, bed sheets

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Zazil-ha, 10 Avenida Nte, Playa del Carmen, QROO, 77720
  • Place, Quinta Avenida
    ‪6 min walk‬
  • Place, Mamitas Beach
    ‪8 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪9 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪48 min drive‬

Room options

View all photos for Basic Studio

Basic Studio | In-room safe, individually furnished, bed sheets

Basic Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite

Junior Studio Suite | In-room safe, individually furnished, bed sheets

Junior Studio Suite

  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Master Suite

Master Suite | In-room safe, individually furnished, bed sheets

Master Suite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 1 Large Twin Sofa Bed

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About the neighborhood

Playa del Carmen

Located in Playa del Carmen (Downtown Playa del Carmen), Maya del Carmen Hotel is within a 10-minute walk of Playa del Carmen Main Beach and Quinta Avenida. .This hotel is 0.4 mi (0.7 km) from Mamitas Beach and 6.3 mi (10.2 km) from Xplor Theme Park.

What's nearby

  • Quinta Avenida - 6 min walk - 0.4 miles
  • Mamitas Beach - 8 min walk - 0.5 miles
  • Playa del Carmen Main Beach - 9 min walk - 0.5 miles
  • Quinta Alegría Shopping Mall - 11 min walk - 0.6 miles
  • Central Square - 18 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Ah Cacao Chocolate Café - ‬3 min walk
  • ‪Mariskinky - ‬3 min walk
  • ‪Colectivo Mexicano Cervecero - ‬2 min walk
  • ‪De Local - ‬2 min walk
  • ‪El Arabe - ‬2 min walk

About this property

Maya del Carmen Hotel

Maya del Carmen Hotel offers 30 air-conditioned accommodations with safes and ceiling fans. Each accommodation is individually furnished. Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site.
Make yourself at home in one of the 30 individually furnished guestrooms. Bathrooms with showers are provided. Conveniences include safes and ceiling fans, and housekeeping is provided daily.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access and charcoal grills.
Free self parking is available onsite.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Ceiling fan
  • Individual furnishings
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Maya del Carmen Hotel Hotel
Maya del Carmen Hotel Playa del Carmen
Maya del Carmen Hotel Hotel Playa del Carmen

Maya del Carmen Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 7 out of 22 reviews
Rating 8 - Good. 5 out of 22 reviews
Rating 6 - Okay. 5 out of 22 reviews
Rating 4 - Poor. 1 out of 22 reviews
Rating 2 - Terrible. 4 out of 22 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

5.6/10

Property conditions & facilities

Reviews

6/10 Okay

Brenda

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We loved the courtyard and pool area. Very relaxing and shaded. Only a block away from 5th Avenue. However had a lot of trouble with the maintenance of the property - broken fans, AC not working, not able to lock doors easily, etc. The layout was great with the separate bedroom and then additional beds in the open areas. If items were updated, this would be a gem location.
Stayed 1 night in Mar 2024

10/10 Excellent

Aaron Wesley Van

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little property very cost friendly
Stayed 5 nights in Mar 2024

4/10 Poor

victoria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Kurt

Liked: Cleanliness, staff & service, room comfort

Nice location, great parking, friendly checkin.

great location and nice secure parking right outside the room door. room was functional. bed mattress pretty worn out.
Stayed 1 night in Feb 2024

2/10 Terrible

P

Disliked: Cleanliness, amenities, property conditions & facilities
This is an old, old place with misleading images. The room is nothing like the images, the internet is weak most of the time or non-existent and no one really cares.
Stayed 1 night in Dec 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Niles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service from Staff Super Location
Stayed 4 nights in Nov 2023

6/10 Okay

Miguel

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
I like the fact that it was next to 5th Avenue I didn’t like the fact that there was no one at the front desk to check in when I got there and the phone number posted wasn’t from the motel but from a lady private number
Stayed 6 nights in Aug 2023

6/10 Okay

Ronald

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
No había casi luz en la habitación solo 3 bombillos para toda la habitación, en el balcón no había luz, en un cuarto no había luz, solo lampara.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jose Arturo

Stayed 1 night in Mar 2024

2/10 Terrible

Jose Arnulfo

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Placed was closed down by the state government at the moment to attempt to check in had to stay at other place way much expensive due short notice terrible service even employees were shock and mad at their own boss
Stayed 2 nights in Jan 2024

10/10 Excellent

Araly Mariela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌👌👌
Stayed 5 nights in Jan 2024

6/10 Okay

Joel

Traveled with partner
Disliked: Property conditions & facilities
Stayed 7 nights in Jan 2024

2/10 Terrible

Fernanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Christopher

Stayed 1 night in Jan 2024

6/10 Okay

Gabriela

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Eleazar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Pedro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno

bien en general, solo hay que mejorar la señal de internet, a la habitación no llega hay q estar cerca de la terraza, muy cerca de centro comercial donde se come muy rico y bastante económico, obtienes lo que pagas
Stayed 3 nights in Dec 2023

2/10 Terrible

Jeffrey

Disliked: Cleanliness, staff & service, property conditions & facilities
the hotel was run down, there was mold in the shower. I rated to stay there It was only three days but I was glad when we moved to a nicer location. I will never stay there again.
Stayed 2 nights in Nov 2023

8/10 Good

Juan Carlos

Traveled with family and small children
Liked: Cleanliness, staff & service
Un hotel antiguo … pero acorde al precio que estás pagando, excelente estacionamiento y súper cerca de la 5ªAv en la que prácticamente encuentras todo y cerca de la playa también
Stayed 5 nights in Aug 2023

8/10 Good

JUANITA ALEJANDRINA

Stayed 2 nights in Jul 2023

8/10 Good

Amador

Stayed 2 nights in Jun 2023