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Moonshine Hotel

3.0 star property

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Photo gallery for Moonshine Hotel

Outdoor pool
Family Suite, Multiple Beds, Non Smoking (Master Suite) | Down comforters, in-room safe, blackout drapes, iron/ironing board
Front of property
Front of property
Outdoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
  • Pool
  • Pet friendly
  • Air conditioning

Explore the area

View in a map
1a Avenida Norte, entre 12 y 16 Centro, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪2 min walk‬
  • Place, Mamitas Beach
    ‪3 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Standard Double Room, 1 King Bed, Non Smoking, Pool View (Suie King)

Standard Double Room, 1 King Bed, Non Smoking, Pool View (Suie King) | Down comforters, in-room safe, blackout drapes, iron/ironing board

Standard Double Room, 1 King Bed, Non Smoking, Pool View (Suie King)

7.2 out of 10
Good
(5 reviews)
  • 22 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, Multiple Beds, Non Smoking, Pool View (Junior Suite)

Standard Double Room, Multiple Beds, Non Smoking, Pool View (Junior Suite) | Down comforters, in-room safe, blackout drapes, iron/ironing board

Standard Double Room, Multiple Beds, Non Smoking, Pool View (Junior Suite)

  • 22 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Basic Apartment, Multiple Beds, Non Smoking (Apartment)

Basic Apartment, Multiple Beds, Non Smoking (Apartment) | Down comforters, in-room safe, blackout drapes, iron/ironing board

Basic Apartment, Multiple Beds, Non Smoking (Apartment)

8.0 out of 10
Very good
(1 review)
  • 3 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Suite, Multiple Beds, Non Smoking (Master Suite)

Family Suite, Multiple Beds, Non Smoking (Master Suite) | Down comforters, in-room safe, blackout drapes, iron/ironing board

Family Suite, Multiple Beds, Non Smoking (Master Suite)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 Twin Bed, 1 King Bed and 1 Double Bed

View all photos for Basic Studio, 1 Double Bed, Non Smoking (Low Budget Studio)

Basic Studio, 1 Double Bed, Non Smoking (Low Budget Studio) | Down comforters, in-room safe, blackout drapes, iron/ironing board

Basic Studio, 1 Double Bed, Non Smoking (Low Budget Studio)

  • 11 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Penthouse, Multiple Beds, Non Smoking, City View (Penthouse)

Deluxe Penthouse, Multiple Beds, Non Smoking, City View (Penthouse) | Down comforters, in-room safe, blackout drapes, iron/ironing board

Deluxe Penthouse, Multiple Beds, Non Smoking, City View (Penthouse)

9.0 out of 10
Wonderful
(2 reviews)
  • 43 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 8
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Room Standard

Down comforters, in-room safe, blackout drapes, iron/ironing board

Room Standard

  • 161 sq ft
  • Sleeps 2

View all photos for Room Superior

Down comforters, in-room safe, blackout drapes, iron/ironing board

Room Superior

  • 236 sq ft
  • Sleeps 2

View all photos for Suite Junior

Down comforters, in-room safe, blackout drapes, iron/ironing board

Suite Junior

  • 236 sq ft
  • Sleeps 3

View all photos for Apartment Standard

Down comforters, in-room safe, blackout drapes, iron/ironing board

Apartment Standard

  • 269 sq ft
  • Sleeps 3

View all photos for Suite Master

Down comforters, in-room safe, blackout drapes, iron/ironing board

Suite Master

  • 376 sq ft
  • Sleeps 5

View all photos for Apartment Deluxe with Street View

Down comforters, in-room safe, blackout drapes, iron/ironing board

Apartment Deluxe with Street View

  • 592 sq ft
  • Sleeps 7

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  • Housekeeping
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About the neighborhood

Playa del Carmen

Moonshine Hotel is in the heart of Playa del Carmen, within a 5-minute walk of Playa del Carmen Main Beach and Quinta Avenida. .This hotel is 0.2 mi (0.4 km) from Mamitas Beach and 1.2 mi (2 km) from Playa del Carmen Maritime Terminal.

What's nearby

  • Quinta Avenida - 2 min walk - 0.1 miles
  • Quinta Alegría Shopping Mall - 2 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 2 min walk - 0.1 miles
  • Mamitas Beach - 3 min walk - 0.2 miles
  • Central Square - 8 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Aldea Corazón - ‬3 min walk
  • ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬3 min walk
  • ‪Aldo's - ‬2 min walk
  • ‪Il Pescatore Restorante Italiano - ‬2 min walk
  • ‪Zarape - ‬2 min walk

About this property

Moonshine Hotel

Hotel with a rooftop terrace, steps from Quinta Avenida
Moonshine Hotel offers 24 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Playa del Carmen hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 24 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and blackout drapes/curtains, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Grab a bite from the grocery/convenience store, or stay in and take advantage of the hotel's room service (during limited hours).
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: MXN 500 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Noraa Inn Playa del Carmen
Noraa Playa del Carmen
Hotel Noraa Inn
Moonshine Hotel Hotel
Moonshine Hotel Playa del Carmen
Moonshine Hotel Hotel Playa del Carmen

Reviews

Moonshine Hotel Reviews

7.8

Good

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 95 out of 218 reviews
Rating 8 - Good. 47 out of 218 reviews
Rating 6 - Okay. 35 out of 218 reviews
Rating 4 - Poor. 20 out of 218 reviews
Rating 2 - Terrible. 21 out of 218 reviews

Reviews

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything in central Playa. You can pretty much walk to anything including restaurants and tours. Great service and very clean!
Stayed 5 nights in Sep 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2025

4/10 Poor

Oleksandra

Disliked: Cleanliness, amenities, property conditions & facilities
Tbere was a black mold on the ceilling in the bathrooms. You can hear the music all night long. Pictures are highly edited, it looks worse in real life. Pool is tiny and filthy. Fridge in one room barely worked, and the one in another room froze our drinks
Stayed 1 night in May 2025

8/10 Good

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

hector, bellingham

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 6 nights in Feb 2025

2/10 Terrible

Brenda

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Close to everything but even though the clubs are 1/2 block away it wasn't as loud as I expected. Beach is close but is extremely eroded so theres really no where to enjoy the beach without taking a cab and paying for a beach club set up. The hotel looks nice from the outside but is in serious disrepair in the rooms. Walls have mold on them that is continuously painted over and there's paint splatter all over the floors & furnishings. Bathroom scum on every surface, mini fridge is rusted & severely beat up & runs very loud all night, they had no table for the fridge so I had to use a chair. lighting is horrible, flicking lights most of the time. The bed is hard as the floors and bottom sheet will not stay on at night when using it. I wasn't given the King bedroom I paid for, was givin a double bed & twin and nothing else was available. This place was disgusting and I in no way will ever return.
Stayed 3 nights in Feb 2025

10/10 Excellent

dion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Wei

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Jaime

Liked: Staff & service
Stayed 6 nights in Dec 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

4/10 Poor

JORGE

Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Nathalie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Es excelente la persona que está en front desk
Stayed 2 nights in Nov 2024

2/10 Terrible

Vitthal

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was outdated and old. Sinks were dirty, very noisy and alot of facilities were not functional. Won't recommended.
Stayed 8 nights in Oct 2024

2/10 Terrible

Mariana

Business traveler
Liked: Cleanliness
Disliked: Room comfort
Ir si imposible to sleep there, todo noisy,
Stayed 1 night in Oct 2024

2/10 Terrible

Ivan Eduardo

Disliked: Cleanliness, staff & service, property conditions & facilities
solo me quede un par de horas a dormir y no hubo luz y estaba muy sucio
Stayed 1 night in Oct 2024

8/10 Good

Ery

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Stephani ivette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito lugar, lo disfrutamos mucho
Stayed 1 night in Aug 2024

4/10 Poor

Brendan, Dallas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mattresses were poor. Rooms need more TLC. A little upgrade would go a long way for this very well located hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

KANWARDEEP, EDMONTON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay on budget. Right beside the clubs, restaurants, and market. 3 mins walking distnace to the beach. The front desk staff were super nice. The check in was very quick and so was the check out. Also, the housekeeping found our beach clothes in the bathroom and handed over wihin 2 mins while we were checking out. I'd love to stay again next time.
Stayed 1 night in Jul 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance from the beach and 5ta avenida, quite centric. Great price for clean rooms, great service from the staff, safe location.
Stayed 3 nights in May 2024

6/10 Okay

Manuela

Stayed 4 nights in Apr 2024

6/10 Okay

Marina

Liked: Cleanliness, staff & service
Good enough for short stay
Stayed 1 night in Apr 2024

8/10 Good

Myrtala, Parker

Traveled with group
It’s great if your main goal is to party till 2 am everyday. Would not recommend if you have kids as it is extremely loud they’re 3 clubs just one building next to the hotel. Important to know.
Stayed 3 nights in Apr 2024

4/10 Poor

Armony

Stayed 3 nights in Mar 2024