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Grand Riviera Princess - All Inclusive

Property class: 5 and above

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Photo gallery for Grand Riviera Princess - All Inclusive

A resort with multiple swimming pools, palm trees, and a view of the ocean.
Creator video - submitted by Alyssa Knight Studio
A beach with thatched umbrellas and lounge chairs.
A resort with thatched-roof cabanas by a pool, surrounded by palm trees and a clear sky.
A resort with a pool, thatched-roof structures, and a white building with balconies.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • All inclusive
  • Parking included
The current price is $263
$214 nightly
$263 total
Total with taxes and fees
Sep 1 - Sep 2

Explore the area

View in a map
Prolongacion 5ta Avenida, Mza 20 Lote 006, Playa del Carmen, QROO, 77710
  • Place, Playa Xcalacoco
    ‪4 min drive‬
  • Place, Playa del Carmen Main Beach
    ‪15 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪27 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪51 min drive‬

Room options

View all photos for Family Club Pool Access

A balcony with a glass railing, a pool, and outdoor furniture.

Family Club Pool Access

  • 640 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Family Club Deluxe

A modern hotel room with a sofa, a small round table, a bunk bed, and a large mirror.

Family Club Deluxe

  • Garden view
  • 635 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed OR 2 Double Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Super Saver

A hotel room with a large bed, a desk, a chair, a balcony with a view, and a tropical-themed wall mural.

Super Saver

7.8 out of 10
Good
(6 reviews)
  • Garden view
  • 597 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Platinum Suite Plunge Pool

A pool area with a chair and a table, a sliding glass door, and a view of the outdoors.

Platinum Suite Plunge Pool

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Room, Garden View

A hotel room with a large bed, a desk, a chair, a balcony with a view, and a tropical-themed wall mural.

Deluxe Room, Garden View

8.0 out of 10
Very good
(243 reviews)
  • Garden view
  • 597 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Room, Pool Access (Pool View)

A swimming pool with a clear blue water, surrounded by white buildings with balconies, and a thatched roof structure.

Deluxe Room, Pool Access (Pool View)

8.0 out of 10
Very good
(31 reviews)
  • 597 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Platinum Suite

A modern hotel room with a large bed, a headboard with vertical panels, two bedside tables, and a mirror on one wall.

Platinum Suite

7.4 out of 10
Good
(31 reviews)
  • 640 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Laguna Villa Suite

A modern bedroom with a large bed, a wooden ceiling, and a glass wall.

Laguna Villa Suite

9.6 out of 10
Exceptional
(14 reviews)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Similar properties

Exterior
Grand Sunset Princess - All Inclusive
Playa del Carmen
  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive
4.2 out of 5, Very Good, 745 reviews
$195 nightly
The price is $239
Sep 4 - Sep 5
Total with taxes and fees
Grand Sunset Princess - All Inclusive

About the neighborhood

Playa del Carmen

When you stay at Grand Riviera Princess - All Inclusive in Playa del Carmen, you'll be in a shopping district, within a 15-minute drive of Quinta Avenida and El Camaleón Mayakoba Golf Course. .This all-inclusive property is 5.9 mi (9.4 km) from Playa del Carmen Main Beach and 7.4 mi (12 km) from Maroma Beach.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Playa Xcalacoco - 4 min drive - 0.9 miles
  • Quinta Avenida - 14 min drive - 5.5 miles
  • Playa del Carmen Main Beach - 15 min drive - 5.7 miles
  • Xplor Theme Park - 22 min drive - 10.3 miles
  • Xcaret Eco Theme Park - 27 min drive - 11.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪Amaranto - ‬19 min walk
  • ‪Beach Bar - ‬11 min drive
  • ‪El Templo - ‬7 min drive
  • ‪Lizards Pool Bar & Terrace - ‬4 min drive
  • ‪Restaurante Riviera - ‬5 min drive

About this property

Grand Riviera Princess - All Inclusive

Grand Riviera Princess - All Inclusive offers 674 accommodations with free minibar items and safes. Rooms open to furnished balconies. This Playa del Carmen property provides complimentary wireless Internet access.

Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

6 outdoor tennis courts, a health club, and a complimentary water park are featured at the property. 12 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 674 guestrooms featuring free minibar items. Rooms have private furnished balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 12 outdoor pools, a nightclub, and a complimentary water park. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Buffet Verde, one of the property's many dining establishments, which include 10 restaurants and a coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Visit one of the 15 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink. A complimentary buffet breakfast is served daily from 7 AM to 11:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Playa del Carmen? This property has 5425 square feet (504 square meters) of space consisting of a conference center and 5 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 11:30 AM. A complimentary manager's reception is offered each day.
Buffet Verde - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Mexican Restaurant - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Grill Restaurant - This theme restaurant specializes in local and international cuisine and serves dinner only. Reservations are required. Open daily.
Italian Restaurant - This theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Internacional Restaurant - This theme restaurant serves dinner only. Reservations are required. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Access to onsite nightclubs
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 10 restaurants
  • 15 bars/lounges
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Buffet Verde
  • Grill Restaurant
  • Internacional Restaurant
  • Italian Restaurant
  • Mexican Restaurant

Things to do

  • 12 outdoor pools
  • 6 outdoor tennis courts
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Music library
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Splash pad
  • Steam room
  • Table tennis
  • Tennis lessons

Family friendly

  • 12 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Splash pad

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference center (5,425 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • No elevator

More

  • 3 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Reception hall
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.44 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Grand Riviera Princess All Suites All Inclusive Playa del Carmen
Riviera Princess Suites Inclu

Grand Riviera Princess - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 2248 out of 4610 reviews
Rating 8 - Good. 1105 out of 4610 reviews
Rating 6 - Okay. 645 out of 4610 reviews
Rating 4 - Poor. 296 out of 4610 reviews
Rating 2 - Terrible. 316 out of 4610 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

methana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it here it was an excellent experience highly recommended
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very big and beautifully decorated.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Rowell

Liked: Cleanliness, staff & service
Good resort
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was awesome. Staff were amazing. Great rooms and incredible food!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best resort, family and adult friendly. The food is great!
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Michael Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds and pools. Great shows and food
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Jesus Alonzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay! It was perfect for my family of 3. The room was beautiful, the staff was amazing and the food was great! I loved it so much and look forward to coming back soon.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Ana Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great, super clean, greats pools, good food, staff are friendly. I will definitely come back
Stayed 4 nights in May 2026
Verified review

8/10 Good

Hailey Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! The resort is beautiful, on the beach, and staff is great. There are very few signs for buildings, so we got lost quite a bit Day 1, but once we figured it out, everything was wonderful
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Yuan Yuan

Liked: Cleanliness, staff & service, amenities
Great experience!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Ana Gloria Lorenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay to this hotel and I will book it again, it’s excellent, the customer service is the best and the food OMG, sincerely I don’t have any complaint.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and very nice staff ! Large choice of swimming pools
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. The property is very clean and well maintained. The staff are very friendly and super helpful. The food is also very good.
Stayed 9 nights in Apr 2026
Verified review

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome resort to visit, just poor time of year sea weed has completely taken over the beach leaving a horrendous smell, and unable to swim but all and all great resort , very helpful staff
Stayed 10 nights in May 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful. Very clean, friendly staff and great amenities. We’ll be back!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

ADMIR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

William Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money. As they renovate better signage would help but the staff are very helpful when you need directions
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families, kids loved it. This is my second time staying at the hotel and I’ll choose it again.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our entire stay was absolutely amazing. Check in was a breeze and the staff was excellent! Clean beautiful rooms.....pools were sparkling clean, all restaurants and buffets were surprisingly delicious. I would definitely tell others to book today and to enjoy. Best thing was the swim out room!
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

nicolet

Liked: Cleanliness, staff & service
Pool was great as well as children water park
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Jodi Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved the different choices of pools, depending on what mood we were in for the day. The Japanese and Brazilian restaurants were our favorite, but overall the food was good everywhere. The grounds were just beautiful with a short walk to the beach when we wanted to hang out there. Overall fantastic mother/daughter vacation.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Ashley Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had everything you need. I went with my 4 and 5 year old. We had the perfect time! I would go back again!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service
Staff was wonderful and the landscaping was amazing. The fire and ice show was great.
Stayed 5 nights in Apr 2026