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The Fives Beach Hotel - Á la Carte All Inclusive

4.5 star property

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Photo gallery for The Fives Beach Hotel - Á la Carte All Inclusive

Aerial view
Property video
On the beach, white sand, sun loungers, beach umbrellas
Nightclub
8 bars/lounges, 3 poolside bars

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • All inclusive
  • Spa
  • Parking included
The current price is $335
$274 nightly
$335 total
Total with taxes and fees
Jun 22 - Jun 23

Explore the area

View in a map
Predio El Limonar Fraccion 2, Xcalacoco, Municipio De Solidaridad, Playa del Carmen, QROO, 77710
  • Place, Playa Xcalacoco
    ‪11 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪13 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪26 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪51 min drive‬

Room options

View all photos for Deluxe Room

View from room

Deluxe Room

8.6 out of 10
Excellent
(17 reviews)
  • Garden view
  • 527 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for One Bedroom Suite

View from room

One Bedroom Suite

9.2 out of 10
Wonderful
(12 reviews)
  • Garden view
  • 710 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Three Bedroom Suite

Three Bedroom Suite | 1 bedroom, premium bedding, pillowtop beds, free minibar items

Three Bedroom Suite

  • Garden view
  • 1550 sq ft
  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for Two Bedroom Suite

LCD TV, DVD player, iPod dock, table tennis

Two Bedroom Suite

7.6 out of 10
Good
(8 reviews)
  • Garden view
  • 1152 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for One Bedroom Swim Up Suite

One Bedroom Swim Up Suite | Living area | LCD TV, DVD player, iPod dock, table tennis

One Bedroom Swim Up Suite

  • Garden view
  • 710 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Penthouse Suite

One Bedroom Penthouse Suite | 1 bedroom, premium bedding, pillowtop beds, free minibar items

One Bedroom Penthouse Suite

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1119 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Penthouse Suite

View from room

Two Bedroom Penthouse Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Three Bedroom Penthouse Suite

Three Bedroom Penthouse Suite | View from room

Three Bedroom Penthouse Suite

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 2153 sq ft
  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

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About the neighborhood

Playa del Carmen

With a stay at The Fives Beach Hotel - Á la Carte All Inclusive in Playa del Carmen (The Fives), you'll be a 4-minute drive from Gran Coyote Golf and 6 minutes from El Camaleón Mayakoba Golf Course. .This all-inclusive property is 4.3 mi (6.9 km) from Punta Esmeralda Beach and 5 mi (8 km) from Playa del Carmen Main Beach.

What's nearby

  • Playa Xcalacoco - 11 min walk - 0.6 miles
  • Quinta Avenida - 13 min drive - 3.8 miles
  • Playa del Carmen Main Beach - 13 min drive - 4.0 miles
  • Maroma Beach - 21 min drive - 10.0 miles
  • Xcaret Eco Theme Park - 26 min drive - 11.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Amaranto - ‬19 min walk
  • ‪El Templo - ‬16 min walk
  • ‪Las Máscaras - ‬17 min walk
  • ‪Fresco Bar - ‬14 min walk
  • ‪Snack El nido - ‬17 min walk

About this property

The Fives Beach Hotel - Á la Carte All Inclusive

The Fives Beach Hotel - Á la Carte All Inclusive offers 662 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and minibars (stocked with some free items). Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels.

Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

8 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a hot tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa by The Fives has 11 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 662 air-conditioned rooms featuring iPod docking stations and LCD televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. Cable programming along with DVD players are provided for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 8 outdoor pools, a nightclub, and an outdoor tennis court. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can get to nearby shops on the shuttle (surcharge).
Enjoy pizza at SEA OLIVE - TRATTORIA, one of the property's 14 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 8 bars/lounges or 3 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
SEA OLIVE - TRATTORIA - Overlooking the ocean, this restaurant specializes in pizza and serves lunch and dinner.
MESTIZO: - This poolside theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
FLAVOURS - This buffet restaurant serves breakfast and dinner. Open daily.
AREZZO - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
OKA - SUSHI BAR: - This sushi bar serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling

Entertainment

Onsite entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 14 restaurants
  • 3 poolside bars
  • 8 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • AREZZO
  • FLAVOURS
  • MESTIZO:
  • OKA - SUSHI BAR:
  • SEA OLIVE - TRATTORIA

Things to do

  • 24-hour gym
  • 8 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free beach club
  • Free children's club
  • Full-service spa
  • Games
  • Hot tub
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Snorkeling
  • Steam room
  • Table tennis
  • Tennis lessons
  • Yoga classes

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • iPod dock
  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Azul Beach Resort The Fives Gourmet All Inclusive by Karism

The Fives Beach Hotel - Á la Carte All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 509 out of 1000 reviews
Rating 8 - Good. 226 out of 1000 reviews
Rating 6 - Okay. 122 out of 1000 reviews
Rating 4 - Poor. 69 out of 1000 reviews
Rating 2 - Terrible. 74 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Kimaria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family resort with great nightly entertainment and activities .
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Nataliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelled with three teenagers- amazing!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Taryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such an amazing time! We will most definitely be back!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Marin

Liked: Cleanliness, amenities, property conditions & facilities
The many pools
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Jeanette

Liked: Cleanliness, amenities, property conditions & facilities
Clean room staff was great!
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Chris

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was friendly.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
We loved it. The room was spotless and cleaned and stocked daily. The food and drinks were outstanding - we didn’t have a bad meal. The staff are all so friendly and willing to go above and beyond. We loved the daily pop-up events the resort had, they really catered to all ages. We can’t wait to go back again.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Klementina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled with my family! Property was clean and all staf was good
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Everything - our rooms, the food, the vibe - was fantastic! The staff deserve an extra call out though because everyone we talked with or had questions for were so very kind and helpful. Thank you so much!
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Bret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. So much room in the Penthouse.. The hot tub however, had brownish water come out no matter how long I let it run. Other than that it was an amazing hotel and the staff couldn't have been more friendly and polite.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Anna

Very clean rooms. Great staff. Good food..beter than most resorts. Lots to do
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Cinzia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at The Fives Beach Hotel & Residences. The staff were incredibly friendly and welcoming, and the entire resort was very clean and well maintained. The lush landscaping gives the property a beautiful tropical feel. One of the highlights was the nightly entertainment and food stations in the plaza, which created a fun atmosphere and offered a nice taste of Mexican culture. A couple of minor downsides were the wait times for the à la carte restaurants during busy hours and the lack of a disco or late-night spot for younger guests who might want more nightlife. The sargassum (though uncontrollable) on the beach was disappointing as well. Overall, a wonderful resort with great service and a relaxing, cultural vibe.
Stayed 5 nights in Mar 2026
Verified

6/10 Okay

Kevin

Liked: Cleanliness, property conditions & facilities
Ok
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Hotel
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Melissa Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing entert
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, food was amazing, pool bar was beautiful. Would highly recommend.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was very enjoyable and the staff was very friendly.
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

MARICELA

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent! The room was spacious, clean and comfortable. Food was superb, it really was amazing. Staff was the epitome of outstanding customer service.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Why a great place to vacation. Beach access and pools were great to relax in and enjoy.
Stayed 10 nights in Apr 2025
Verified

8/10 Good

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and beautiful views within the hotel but the dining options were limited due to a lot of the restaurants not functioning due to season.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Great vacation stay
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Adrian M

Liked: Cleanliness, staff & service, property conditions & facilities
The whole Hotel was at a great location, great food and great staff.
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay. The buffet was amazing
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Chad Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 7 nights in Feb 2025
Verified

8/10 Good

Madhumithaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good family option
Stayed 3 nights in Jul 2025

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