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The Fives Beach Hotel - Á la Carte All Inclusive

4.5 star property

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Three Bedroom Suite | 1 bedroom, premium bedding, pillowtop beds, free minibar items
Gazebo
Nightclub

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • All inclusive
  • Parking included
The current price is $328
$268 nightly
$328 total
Total with taxes and fees
Jun 1 - Jun 2

Explore the area

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Predio El Limonar Fraccion 2, Xcalacoco, Municipio De Solidaridad, Playa del Carmen, QROO, 77710
  • Place, Playa Xcalacoco
    ‪11 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪13 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪26 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪51 min drive‬

Room options

View all photos for Deluxe Room

View from room

Deluxe Room

8.6 out of 10
Excellent
(17 reviews)
  • Garden view
  • 527 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for One Bedroom Suite

View from room

One Bedroom Suite

9.2 out of 10
Wonderful
(12 reviews)
  • Garden view
  • 710 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Three Bedroom Suite

Three Bedroom Suite | 1 bedroom, premium bedding, pillowtop beds, free minibar items

Three Bedroom Suite

  • Garden view
  • 1550 sq ft
  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for Two Bedroom Suite

LCD TV, DVD player, iPod dock, table tennis

Two Bedroom Suite

7.2 out of 10
Good
(7 reviews)
  • Garden view
  • 1152 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for One Bedroom Swim Up Suite

One Bedroom Swim Up Suite | Living area | LCD TV, DVD player, iPod dock, table tennis

One Bedroom Swim Up Suite

  • Garden view
  • 710 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Penthouse Suite

One Bedroom Penthouse Suite | 1 bedroom, premium bedding, pillowtop beds, free minibar items

One Bedroom Penthouse Suite

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1119 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Penthouse Suite

View from room

Two Bedroom Penthouse Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Three Bedroom Penthouse Suite

Three Bedroom Penthouse Suite | View from room

Three Bedroom Penthouse Suite

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 2153 sq ft
  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

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About the neighborhood

Playa del Carmen

With a stay at The Fives Beach Hotel - Á la Carte All Inclusive in Playa del Carmen (The Fives), you'll be a 4-minute drive from Gran Coyote Golf and 6 minutes from El Camaleón Mayakoba Golf Course. .This all-inclusive property is 4.3 mi (6.9 km) from Punta Esmeralda Beach and 5 mi (8 km) from Playa del Carmen Main Beach.

What's nearby

  • Playa Xcalacoco - 11 min walk - 0.6 miles
  • Quinta Avenida - 13 min drive - 3.8 miles
  • Playa del Carmen Main Beach - 13 min drive - 4.0 miles
  • Maroma Beach - 21 min drive - 10.0 miles
  • Xcaret Eco Theme Park - 26 min drive - 11.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Amaranto - ‬19 min walk
  • ‪El Templo - ‬16 min walk
  • ‪Las Máscaras - ‬17 min walk
  • ‪Fresco Bar - ‬14 min walk
  • ‪Bar L'Elefant - ‬15 min walk

About this property

The Fives Beach Hotel - Á la Carte All Inclusive

The Fives Beach Hotel - Á la Carte All Inclusive offers 662 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and minibars (stocked with some free items). Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels.

Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

8 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a hot tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa by The Fives has 11 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 662 air-conditioned rooms featuring iPod docking stations and LCD televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. Cable programming along with DVD players are provided for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 8 outdoor pools, a nightclub, and an outdoor tennis court. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can get to nearby shops on the shuttle (surcharge).
Enjoy pizza at SEA OLIVE - TRATTORIA, one of the property's 14 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 8 bars/lounges or 3 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
SEA OLIVE - TRATTORIA - Overlooking the ocean, this restaurant specializes in pizza and serves lunch and dinner.
MESTIZO: - This poolside theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
FLAVOURS - This buffet restaurant serves breakfast and dinner. Open daily.
AREZZO - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
OKA - SUSHI BAR: - This sushi bar serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling

Entertainment

Onsite entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 14 restaurants
  • 3 poolside bars
  • 8 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • AREZZO
  • FLAVOURS
  • MESTIZO:
  • OKA - SUSHI BAR:
  • SEA OLIVE - TRATTORIA

Things to do

  • 24-hour gym
  • 8 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free beach club
  • Free children's club
  • Full-service spa
  • Games
  • Hot tub
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Snorkeling
  • Steam room
  • Table tennis
  • Tennis lessons
  • Yoga classes

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • iPod dock
  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Azul Beach Resort The Fives Gourmet All Inclusive by Karism

The Fives Beach Hotel - Á la Carte All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 510 out of 1001 reviews
Rating 8 - Good. 224 out of 1001 reviews
Rating 6 - Okay. 124 out of 1001 reviews
Rating 4 - Poor. 69 out of 1001 reviews
Rating 2 - Terrible. 74 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything - our rooms, the food, the vibe - was fantastic! The staff deserve an extra call out though because everyone we talked with or had questions for were so very kind and helpful. Thank you so much!
Stayed 7 nights in Jan 2026

10/10 Excellent

Adam

Stayed 9 nights in Jan 2026

10/10 Excellent

Jadenn

Stayed 3 nights in Jan 2026

8/10 Good

Michelle Armasa

Stayed 3 nights in Jan 2026

6/10 Okay

Juliet, Sevierville

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The pool was painfully cold. There isn’t enough pool chairs. People were reserving chairs at 4am. When we finally got up to reserve a chair, our belongings were removed. We had planned to return for spring break, but since the pool wasn’t enjoyable- we won’t.
Stayed 5 nights in Dec 2025

10/10 Excellent

Klementina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled with my family! Property was clean and all staf was good
Stayed 4 nights in Jan 2026

10/10 Excellent

Renee Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nestled in the jungle with a path to the sunrise safe and beautiful ocean beach-front property. Outstanding staff from the moment you arrive at the front desk, through to the check out levels. Our rooms were cleaned up with love, restaurant and bar staff outstanding with tasty meals, lots of variety and many restaurants. Beach and poolside so many people there to serve and keep things neat and full of life. Joy & Wellness staff brought the energy to the resort with every activity and evening party and New Year’s Eve was a party to remember. Highly recommend for adults and children of all ages. Lifeguard and security on the beach to keep an eye out but felt extremely safe and ability to walk up and down the beach safely in all directions. Ocean out front refreshing to swim in with a sandy bottom and lots of pools to cool off throughout the resort. A collaborative Facebook group of helpful past and existing guests asking and answering questions created a supportive community too. Looking forward to returning again soon!!!
Stayed 6 nights in Dec 2025

10/10 Excellent

Jeanette, Spencerport

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room staff was great!
Stayed 4 nights in Dec 2025

8/10 Good

Anna

Very clean rooms. Great staff. Good food..beter than most resorts. Lots to do
Stayed 5 nights in Dec 2025

10/10 Excellent

Melissa Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing entert
Stayed 7 nights in Nov 2025

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was friendly.
Stayed 3 nights in Dec 2025

10/10 Excellent

Laura

Stayed 4 nights in Nov 2025

4/10 Poor

Adam

Traveled with family and small children, Traveled with family
Liked: Amenities, property conditions & facilities
The deluxe room we were given was dark, dirty and small, not what we were expecting. We ended up paying for an upgraded king suite room which was in much better conditon.
Stayed 7 nights in Nov 2025

10/10 Excellent

Dylan

Liked: Amenities, property conditions & facilities
Acceptable
Stayed 7 nights in Nov 2025

10/10 Excellent

liudmyla

Stayed 5 nights in Sep 2025

10/10 Excellent

Farrah Jayne

Stayed 4 nights in Nov 2025

10/10 Excellent

MARICELA

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent! The room was spacious, clean and comfortable. Food was superb, it really was amazing. Staff was the epitome of outstanding customer service.
Stayed 5 nights in Oct 2025

10/10 Excellent

Shalyn

Stayed 7 nights in Oct 2025

6/10 Okay

Britta Maike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first thing that I would say is that this is absolutely not an all inclusive. Most things around the resort had some things that were included and other things that were not. Room service as in the food itself was included, but you had to pay for it to be delivered. They would deliver wine in a glass, but no cocktails.. The quality of the rooms and the cleaning, depending upon the building that you were in. We had an issue with one of the electronic wristbands, if you totally lost it, it would cost US$125 to replace but they never told you that upfront. By and large the food in the restaurants was quite good as was a service. Unfortunately, no one with a regular reservation at the resort could make a reservation at the restaurants. It was all first come first serve which one you were travelling with a large group of people doesn’t really work the hostessing staff at the French restaurant was particularly awful just as an FYI. All of the bartenders were fantastic. The spa services were also wonderful, except for the fact that they were exorbitantly priced. For frame of reference an 80 minute massage was $300. The beach sand was phenomenal, but unfortunately, it did not get raked every day. The other issue was that in order to have an ocean view while you were sitting on the beach, you would’ve had to purchase a cabana for an additional fee. My overall experience was OK. They should not mark themselves as all inclusive!
Stayed 6 nights in Oct 2025

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fives hotel and beachfront has one of the most friendliest staff. They always great you when they pass by you and make you feel like family. Their ambassador take the time to make sure that your needs are met. We also did the spa experience which was 50 min hydro therapy and 50 minute massage and left like new. Overall it was a good experience.
Stayed 5 nights in Oct 2025

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and beautiful views within the hotel but the dining options were limited due to a lot of the restaurants not functioning due to season.
Stayed 5 nights in Sep 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, food was amazing, pool bar was beautiful. Would highly recommend.
Stayed 6 nights in Sep 2025

6/10 Okay

Jose

Stayed 3 nights in Oct 2025

10/10 Excellent

jjesus

Liked: Cleanliness, staff & service, property conditions & facilities
Transportation
Stayed 4 nights in Sep 2025

4/10 Poor

Sara

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Very limited dinning options. Rooms looked old and unclean.
Stayed 7 nights in Sep 2025