All-inclusive room rates at Terrasse Hotel Playa del Carmen are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Terrasse Hotel Playa del Carmen has designated areas for smoking.
With a stay at Terrasse Hotel Playa del Carmen in Playa del Carmen (Luis Donaldo Colosio), you'll be within a 5-minute drive of Playa 88 and Gran Coyote Golf. This hotel is 1.7 mi (2.7 km) from Punta Esmeralda Beach and 4.2 mi (6.7 km) from Playa Xcalacoco.
Make yourself at home in one of the 22 air-conditioned rooms featuring minibars and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers.
Be sure to enjoy recreational amenities including an outdoor pool and bicycles to rent. Additional features at this Art Deco hotel include complimentary wireless internet access, a communal living room, and tour/ticket assistance.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. At Terrasse Hotel Playa del Carmen, enjoy a satisfying meal at the restaurant.
All-inclusive room rates at Terrasse Hotel Playa del Carmen are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Some rates at Terrasse Hotel Playa del Carmen are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
The hotel offers a restaurant. Wireless Internet access is complimentary. This Art Deco hotel also offers an outdoor pool, a rooftop terrace, and spa services. A total renovation of this property was completed in December 2020.
Terrasse Hotel Playa del Carmen has designated areas for smoking.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free parking nearby
Terrasse Hotel Playa del Carmen offers 22 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with digital channels and Netflix. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Terrasse Hotel Playa del Carmen has a restaurant on site.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No onsite parking is available. This property accepts cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
Guest accommodation is sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is available
Commonly-touched surfaces are cleaned with disinfectant
Reservation might be required for some facilities onsite
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Property follows sanitization practices of SGS (3rd party expert - Global)
Security system
Debit cards not accepted
Food service has been amended for enhanced safety
Protective clothing is not available to guests
Guests must register online prior to arrival
Shield between guests and staff in main contact areas
Guests must provide a copy of their government-issued photo I.D. in advance
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Guest will receive an email before arrival 24 hours
Contactless check-in is available
No rollaway/extra beds available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
No cribs (infant beds) available
Guests will receive an email with special check-in instructions
Carbon monoxide detector
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Service animals not allowed
Individually-wrapped food options are available for breakfast
Gap period enforced between guest stays - 24 hours
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.