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Luxury aparthotel on the beach, with 4 outdoor swimming pools

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Laundry facilities
Smoke-free property

With a stay at El Dorado Maroma A Spa Resort - More Inclusive in Playa del Carmen (Maroma), you'll be within a 15-minute drive of Maroma Beach and El Camaleón Mayakoba Golf Course. This luxury aparthotel is 10.5 mi (17 km) from Playa del Carmen Main Beach and 10.5 mi (16.9 km) from Quinta Avenida.

Make yourself at home in one of the 149 air-conditioned rooms featuring free minibar items and DVD players. Rooms have private balconies or patios. 40-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 4 outdoor swimming pools, you can spend some time at the private beach. This aparthotel also features complimentary wireless internet access and concierge services.

All-inclusive rates are available at this aparthotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Take advantage of the aparthotel's room service. Need to unwind? Take a break with a tasty beverage at one of the 2 beach bars.

Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours).

Languages Spoken

  • English

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El Dorado Maroma, Gourmet All Inclusive by Karisma

Carretera Cancun - Tulum Km. 55.3, Playa del Carmen, QROO CP77710

Hotel Amenities

All-Inclusive Details

All-inclusive room rates at El Dorado Maroma A Spa Resort - More Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Not included

  • Gratuities

  • All available beverages included
  • Gratuities not included

Hotel Amenities

Some rates at El Dorado Maroma A Spa Resort - More Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At El Dorado Maroma A Spa Resort - More Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can unwind with a drink at one of the aparthotel's 2 beach bars. Public areas are equipped with complimentary wireless Internet access. This luxury aparthotel also offers a garden and a terrace. Complimentary uncovered valet parking is available on site.

El Dorado Maroma A Spa Resort - More Inclusive is a smoke-free property.

  • Tile flooring in public areas
  • Number of outdoor pools - 4
  • Free airport transportation
  • Full-service spa
  • Number of beach bars - 2
  • Firepit
  • 24-hour front desk
  • Express check-out
  • Uncovered parking
  • Secured parking
  • Free WiFi
  • Free valet parking
  • Smoke-free property
  • On private beach
  • Spa services on site
  • Terrace
  • Wheelchair accessible – no
  • Concierge services
  • Laundry facilities
  • Total number of rooms - 149
  • Internet access - wireless
  • No accessible airport shuttle
  • Garden
  • Internet access
  • Outdoor furniture
  • Free newspapers in lobby

Internet

Available in some public areas: Free WiFi

Languages Spoken

  • English

Parking

Free self parking

Room Amenities

El Dorado Maroma A Spa Resort - More Inclusive offers 149 air-conditioned accommodations with DVD players and free minibar items. Rooms open to balconies or patios. 40-inch Smart televisions come with satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs, slippers, complimentary toiletries, and hair dryers. This Playa del Carmen aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Housekeeping is provided daily.

  • Air conditioning
  • Cable/satellite TV service
  • Free newspaper
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Jetted bathtub
  • Balcony
  • Desk
  • Room service
  • DVD player
  • Wireless internet access
  • Internet access (surcharge)
  • Slippers
  • Shower/tub combination
  • Satellite TV service
  • Free WiFi
  • TV size: 40
  • TV size measurement: inch
  • Balcony or patio
  • Minibar (stocked, free items)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Smart TV
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Local maps
  • Window screens
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Wardrobe or closet
  • Toothbrush and toothpaste not available
  • Number of days between towel changes: 2
  • Number of days between bed sheet changes: 2
  • Desk chair
  • WiFi speed 25+ Mbps
  • Thin carpet in room
  • Tile flooring in room

Where to Eat

Room service is available.

Nearby Things to Do

4 outdoor swimming pools are on site along with a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Kayaking on site
  • Snorkeling on site

Spa Services

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, NÁAY SPA. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

Check-in time starts at 2:30 PM

Check-in time ends at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Staff wears personal protective equipment

Debit cards not accepted

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

No rollaway/extra beds available

No cribs (infant beds) available

Property is not currently implementing any enhanced cleaning measures

No elevators

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Fees

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • El Dorado Maroma All Inclusive
  • El Dorado Maroma Karisma
  • El Dorado Maroma Karisma All Inclusive
  • Maroma Karisma
  • El Dorado Karisma
  • El Dorado Karisma All Inclusive
  • El Dorado Maroma Karisma Gourmet All Inclusive Playa del Carmen
  • El Dorado Maroma Karisma Gourmet All Inclusive Hotel
  • El Dorado Maroma Karisma Gourmet All Inclusive Playa del Carmen
  • El Dorado Maroma Gourmet All Inclusive Karisma Hotel
  • El Dorado Maroma Gourmet All Inclusive Karisma Playa del Carmen
  • El Dorado Maroma Gourmet All Inclusive Karisma
  • El Dorado Maroma Karisma Gourmet All Inclusive
  • Hotel El Dorado Maroma By Karisma, Gourmet - All Inclusive
  • El Dorado Maroma By Karisma All Inclusive
  • El Dorado Maroma By Karisma Gourmet All Inclusive
  • El Dorado Maroma Gourmet All Inclusive Karisma Hotel
  • Hotel El Dorado Maroma, Gourmet All Inclusive by Karisma
  • El Dorado Maroma Gourmet All Inclusive Karisma Playa del Carmen
  • El Dorado Maroma By Karisma All Inclusive
  • El Dorado Maroma By Karisma Gourmet All Inclusive
  • El Dorado Maroma Gourmet All Inclusive Karisma
  • Hotel El Dorado Maroma, Gourmet All Inclusive by Karisma
  • El Dorado Maroma By Karisma All Inclusive
  • El Dorado Maroma By Karisma Gourmet All Inclusive
  • El Dorado Maroma Gourmet All Inclusive by Karisma

We should mention

Reservations are required for massage services. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.

Awards & Affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • EarthCheck
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