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El Dorado Maroma, All & More Inclusive - Adults Only

Property class: 4.5

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Photo gallery for El Dorado Maroma, All & More Inclusive - Adults Only

A clear pool with lounge chairs and umbrellas, surrounded by palm trees and a thatched-roof structure.
Property video
A couple relaxing in a bathtub with a view of the ocean.
An aerial view of a resort with multiple bungalow-style accommodations, a central pool area, and a beachfront.
A beachside lounge with thatched roof, wooden deck, and two reclining chairs with towels.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • All inclusive
  • Parking included
$625 nightly
The current price is $759 total
Total with taxes and fees
Nov 30 - Dec 1

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Maroma Beach
    ‪5 min walk‬
  • Place, Quinta Avenida
    ‪25 min drive‬
  • Place, Playa del Carmen Main Beach
    ‪26 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪45 min drive‬

Room options

View all photos for JUNIOR SUITE - MORE INCLUSIVE

A modern hotel room with a large bed, a desk with a kettle, a ceiling fan, and a view of the outdoors.

JUNIOR SUITE - MORE INCLUSIVE

9.6 out of 10
Exceptional
(15 reviews)
  • Garden view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for HONEYMOON SUITE

A balcony with a view of palm trees and the ocean, a wicker sofa, and a stone wall.

HONEYMOON SUITE

9.4 out of 10
Exceptional
(3 reviews)
  • Beach view
  • 588 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for ROYAL RETREAT MI HOTELITO BEACHFRONT SUITE

A hotel room with a bed, a desk, a chair, a nightstand, a lamp, a ceiling fan, and a large window with curtains.

ROYAL RETREAT MI HOTELITO BEACHFRONT SUITE

  • Beach view
  • 276 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for PRIVATE POOL SUITE

A hotel room with a bed, desk, chair, and a balcony with a view.

PRIVATE POOL SUITE

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 588 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for SWIM UP SUITE

Room

SWIM UP SUITE

10.0 out of 10
Exceptional
(4 reviews)
  • 588 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for ROYAL RETREAT HAVEN SUITE

A covered outdoor seating area with a pool, palm trees, and a view of the ocean.

ROYAL RETREAT HAVEN SUITE

  • Partial ocean view
  • 408 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for ROYAL RETREAT PRIVATE POOL SUITE

A hotel room with a bed, desk, chair, and a balcony with a view.

ROYAL RETREAT PRIVATE POOL SUITE

  • Partial ocean view
  • 588 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for ROYAL RETREAT 1 BEDROOM STUDIO

A hotel room with a bed, desk, chair, TV, and a balcony with a view.

ROYAL RETREAT 1 BEDROOM STUDIO

  • Partial ocean view
  • 588 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Total with taxes and fees
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About the neighborhood

Playa del Carmen

Located in Playa del Carmen (Maroma), El Dorado Maroma, All & More Inclusive - Adults Only is within a 15-minute drive of El Camaleón Mayakoba Golf Course and Tres Rios Ecopark. .This all-inclusive hotel is 7.4 mi (11.9 km) from Gran Coyote Golf and 10.4 mi (16.8 km) from Mamitas Beach.

What's nearby

  • Maroma Beach - 5 min walk - 0.3 miles
  • El Camaleón Mayakoba Golf Course - 13 min drive - 6.8 miles
  • Tres Rios Ecopark - 14 min drive - 5.3 miles
  • Quinta Avenida - 25 min drive - 12.5 miles
  • Playa del Carmen Main Beach - 26 min drive - 12.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪El Pajarito - ‬12 min drive
  • ‪Tequila Bar - ‬11 min drive
  • ‪Aromes - ‬13 min drive
  • ‪La Sirenita Pool bar - ‬17 min drive
  • ‪World Café - ‬12 min drive

About this property

El Dorado Maroma, All & More Inclusive - Adults Only

El Dorado Maroma, All & More Inclusive - Adults Only offers 149 air-conditioned accommodations with DVD players and safes. Rooms open to balconies or patios. 40-inch Smart televisions come with satellite channels. Bathrooms include slippers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Náay Spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 149 air-conditioned rooms featuring DVD players and Smart televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 4 outdoor pools, you can spend some time at the private beach. This hotel also features complimentary wireless internet access and concierge services.
Enjoy Italian cuisine at MIO CUCCINA ITALIANA, one of the hotel's 4 restaurants, or stay in and take advantage of the room service. Wind down with a drink at one of the 4 bars/lounges or 2 beach bars. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 11:00 AM.
MIO CUCCINA ITALIANA - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
CARIBBEAN GRILL - This restaurant specializes in Caribbean cuisine and serves dinner only. Open daily.
LIMA LIMÓN - This restaurant serves breakfast, lunch, and dinner. Open daily.
PAPITOS GOURMET BEACH - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
24 SWIM-UP BAR - This bar is located by the pool. Open daily.
Room service is available.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing

Land activities

Volleyball

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, uncovered valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • 2 beach bars
  • 4 bars/lounges
  • 4 restaurants

Restaurants on site

  • 24 SWIM-UP BAR
  • CARIBBEAN GRILL
  • LIMA LIMÓN
  • MIO CUCCINA ITALIANA
  • PAPITOS GOURMET BEACH

Things to do

  • 4 outdoor pools
  • Billiards/pool table
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Kayaking
  • Music library
  • Nightclub
  • Snorkeling
  • Volleyball

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Firepit
  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No elevator
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room

More

  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels
  • DVD player

Food and drink

  • Free bottled water
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

El Dorado Maroma All Inclusive
El Dorado Maroma Karisma
El Dorado Maroma Karisma All Inclusive
Maroma Karisma
El Dorado Karisma
El Dorado Karisma All Inclusive
El Dorado Maroma Karisma Gourmet All Inclusive Playa del Carmen
El Dorado Maroma Karisma Gourmet All Inclusive Hotel
El Dorado Maroma Karisma Gourmet All Inclusive Playa del Carmen
El Dorado Maroma Gourmet All Inclusive Karisma Hotel
El Dorado Maroma Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Maroma Gourmet All Inclusive Karisma
El Dorado Maroma Karisma Gourmet All Inclusive
Hotel El Dorado Maroma By Karisma, Gourmet - All Inclusive
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive Karisma Hotel
Hotel El Dorado Maroma, Gourmet All Inclusive by Karisma
El Dorado Maroma Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive Karisma
Hotel El Dorado Maroma, Gourmet All Inclusive by Karisma
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive by Karisma

El Dorado Maroma, All & More Inclusive - Adults Only Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 214 out of 266 reviews
Rating 8 - Good. 30 out of 266 reviews
Rating 6 - Okay. 15 out of 266 reviews
Rating 4 - Poor. 6 out of 266 reviews
Rating 2 - Terrible. 1 out of 266 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to go snd relax
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort and amenities were great , beautiful area and grounds.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean, friendly employees, super relaxing and awesome food!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good resort, food was delicious, staff was incredible, room was always clean. Even sometimes twice a day they would clean. Beach was amazing
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just so very relaxing!!! Loved everything about it - food and Anne cities so great. I needed one more day….
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff service and food. A very well run quality resort
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was more than Excellent Very Helpful and Food was amazing as well overall best experience in Mexico so far
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property need more variety of food
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best resort with the most friendly staff members! Spa & restaurants were definitely top tier experiences.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent stay!! We absolutely loved it
Stayed 12 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and food! we loved it!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved it! such a calm place nothing crazy if your looking for a party this isn’t the place for you but calm relaxing day is beautiful the food was amazing the people were amazing beach volleyball was so fun everyday the drinks were coming and the laughs were had can’t wait to return
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly, food is very good Would return again.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The staff service was exceptional. The check in process was lacking the welcome feeling and the explanations as to the property and reservations and opportunities. Had to find out from other guests what was happening or how to get things.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the stay at El Dorado was beautiful. The customer service was wonderful. If you do plan on having more fun on the excursions I suggest that you don’t go with the all-inclusive package as it’s very limiting to the experiences that you get on the excursions. I do suggest that you go with the more expensive option or book outside of it for activities.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Location, service, staff, quality of food, calm beach and ocean.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid all inclusive for adults only.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was yummy and room service was so nice! We enjoyed the laid back atmosphere, was not overcrowded. The rooms were huge! pools clean and refreshing and the beach was beautiful. It was easy to get a cabana bed and Marco was amazing, helping get us a great spot anytime we asked :)
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Great food! Great staff (so helpful, and always available), absolutely gorgeous beach! Best place ever!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness
The room we had was quite lovely and clean. The staff all around the resort were friendly and extremely helpful with any requests.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding team and resort for our marriage retreat with nine couples. Thank you!
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and impecable room service. Property itself was small and easy to navigate. Gift shop stayed open until 11pm which came in handy! Breakfast was great at both restaurants and the afternoon taqueria being open was fabulous! The beach was why we stayed here. Romantic and calm atmosphere. We loved our time
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

This hotel was amazing. Staff are so attentive and professional, food was amazing. We did the catamaran/snorkel and cenote free excursion included and were impressed with both. Loved the yoga!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
The room was amazing and the staff is very friendly
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The El Dorado Maroma was an overall great resort. My family of had a great trip. The resort grounds were pretty and well taken care of. The beach was amazing! The food was great, for sure get the pizza and tacos during lunch! All the activities included with “More Inclusive” were so fun and saved a lot of money. The entertainment team was fun, they had activities all day to participate in. The resort never felt too crowded, which we loved! Would 100% go back!
Stayed 4 nights in May 2026