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El Dorado Maroma, All & More Inclusive - Adults Only

4.5 star property

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Photo gallery for El Dorado Maroma, All & More Inclusive - Adults Only

Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy
Property video
4 restaurants, breakfast, lunch, dinner served; Italian cuisine
Beach bar
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • All inclusive
$617
$507 nightly
$617 total
Total with taxes and fees
Apr 5 - Apr 6

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Maroma Beach
    ‪5 min walk‬
  • Place, Virgen Beach
    ‪5 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪19 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪40 min drive‬

Room options

View all photos for JUNIOR SUITE - MORE INCLUSIVE

JUNIOR SUITE - MORE INCLUSIVE | Free minibar, in-room safe, desk, laptop workspace

JUNIOR SUITE - MORE INCLUSIVE

9.6 out of 10
Exceptional
(14 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for HONEYMOON SUITE

HONEYMOON SUITE | Free minibar, in-room safe, desk, laptop workspace

HONEYMOON SUITE

9.0 out of 10
Wonderful
(2 reviews)
  • 588 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for MI HOTELITO BEACHFRONT SUITE

MI HOTELITO BEACHFRONT SUITE | Free minibar, in-room safe, desk, laptop workspace

MI HOTELITO BEACHFRONT SUITE

  • 276 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for PRIVATE POOL SUITE

PRIVATE POOL SUITE | Free minibar, in-room safe, desk, laptop workspace

PRIVATE POOL SUITE

10.0 out of 10
Exceptional
(3 reviews)
  • 588 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for SWIM UP SUITE

SWIM UP SUITE | Free minibar, in-room safe, desk, laptop workspace

SWIM UP SUITE

10.0 out of 10
Exceptional
(4 reviews)
  • 588 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Located in Playa del Carmen (Maroma), El Dorado Maroma, All & More Inclusive - Adults Only is within a 15-minute drive of El Camaleón Mayakoba Golf Course and Tres Rios Ecopark. .This all-inclusive hotel is 7.4 mi (11.9 km) from Gran Coyote Golf and 10.4 mi (16.8 km) from Mamitas Beach.

What's nearby

  • Maroma Beach - 5 min walk - 0.3 miles
  • Virgen Beach - 5 min walk - 0.3 miles
  • Tres Rios Ecopark - 12 min drive - 5.0 miles
  • Quinta Avenida - 18 min drive - 11.2 miles
  • Playa del Carmen Main Beach - 19 min drive - 11.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪El Pajarito - ‬12 min drive
  • ‪Preferred Beach Club - ‬13 min drive
  • ‪Rendezvous Bar - ‬12 min drive
  • ‪Tequila Bar - ‬11 min drive
  • ‪Cat's Lounge and Disco Bar - ‬12 min drive

About this property

El Dorado Maroma, All & More Inclusive - Adults Only

El Dorado Maroma, All & More Inclusive - Adults Only offers 149 air-conditioned accommodations with DVD players and free minibar items. Rooms open to balconies or patios. 40-inch Smart televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Náay Spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 149 air-conditioned rooms featuring free minibar items and DVD players. Rooms have private balconies or patios. 40-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 4 outdoor pools, you can spend some time at the private beach. This hotel also features complimentary wireless internet access and concierge services.
Enjoy Italian cuisine at MIO CUCCINA ITALIANA, one of the hotel's 4 restaurants, or stay in and take advantage of the room service. Wind down with a drink at one of the 4 bars/lounges or 2 beach bars. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 11:00 AM.
MIO CUCCINA ITALIANA - This restaurant specializes in Italian cuisine and serves dinner only.
CARIBBEAN GRILL - This restaurant specializes in Caribbean cuisine and serves dinner only. Open daily.
LIMA LIMÓN - This restaurant serves breakfast, lunch, and dinner. Open daily.
PAPITOS GOURMET BEACH - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
24 SWIM-UP BAR - This bar is located by the pool. Open daily.
Room service is available.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing

Land activities

Volleyball

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free secured, uncovered valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • 2 beach bars
  • 4 bars/lounges
  • 4 restaurants

Restaurants on site

  • 24 SWIM-UP BAR
  • CARIBBEAN GRILL
  • LIMA LIMÓN
  • MIO CUCCINA ITALIANA
  • PAPITOS GOURMET BEACH

Things to do

  • 4 outdoor pools
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Snorkeling

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Firepit
  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No elevator
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room

More

  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch smart TV with cable/satellite channels
  • DVD player

Food and drink

  • Free stocked minibar
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 08203073

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

El Dorado Maroma All Inclusive
El Dorado Maroma Karisma
El Dorado Maroma Karisma All Inclusive
Maroma Karisma
El Dorado Karisma
El Dorado Karisma All Inclusive
El Dorado Maroma Karisma Gourmet All Inclusive Playa del Carmen
El Dorado Maroma Karisma Gourmet All Inclusive Hotel
El Dorado Maroma Karisma Gourmet All Inclusive Playa del Carmen
El Dorado Maroma Gourmet All Inclusive Karisma Hotel
El Dorado Maroma Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Maroma Gourmet All Inclusive Karisma
El Dorado Maroma Karisma Gourmet All Inclusive
Hotel El Dorado Maroma By Karisma, Gourmet - All Inclusive
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive Karisma Hotel
Hotel El Dorado Maroma, Gourmet All Inclusive by Karisma
El Dorado Maroma Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive Karisma
Hotel El Dorado Maroma, Gourmet All Inclusive by Karisma
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive by Karisma

El Dorado Maroma, All & More Inclusive - Adults Only Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 162 out of 202 reviews
Rating 8 - Good. 27 out of 202 reviews
Rating 6 - Okay. 9 out of 202 reviews
Rating 4 - Poor. 4 out of 202 reviews
Rating 2 - Terrible. 0 out of 202 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

ARCHIBALD Waldo

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room was amazing and the staff is very friendly
Stayed 4 nights in Nov 2025

10/10 Excellent

Meridee

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing and made sure we always had what we needed. The room was spotless and maintained throughout the day. The food was really good with a wide variety offered. There are plenty of activities on the property so you can be as busy as you want or just relax by the beach. Would definitely visit again!
Stayed 7 nights in Nov 2025

10/10 Excellent

Frederick

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room kept clean. Staff on grounds kept everything clean snd beautiful. Restaurant food had a great selection and prepared nicely.
Stayed 7 nights in Nov 2025

10/10 Excellent

Dante

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would highly recommend property invest in a pool heater for the colder months as Nov-Feb. the swimming pools were cold. The rest of resort was magnificent along with beaches are extremely beautiful.
Stayed 5 nights in Nov 2025

10/10 Excellent

Michael Clay

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The place was fantastic! From the food to the cleanliness, to the staff.
Stayed 4 nights in Nov 2025

6/10 Okay

Silvia

Stayed 2 nights in Nov 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We picked this all-inclusive, because it is well-rated for service, food and is noted for being a quiet, all adult resort, with a great beach. We were not disappointed - we had a rejuvenating relaxing beach holiday. There was a bit of a sales pitch, when booking our dinner reservations, for their vacation club, but we were firm in letting them know, thank you, but, no thank you, and that was the end of the sales pitch, so no issues. Overall, good value for our time and money. Recommend. :)
Stayed 6 nights in Nov 2025

10/10 Excellent

Tressa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was our first visit to El Dorado Maroma and we loved it! The staff were outstanding. A few people stood out to us. Angel in Limo Limon, Arturo, Israel and Oswaldo with the entertainment staff. Armando and Marco the beach butlers were so helpful. The grounds were beautiful. We will definitely be back!
Stayed 6 nights in Nov 2025

10/10 Excellent

Joel

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Place is elite. Access to beach is so close to rooms and restaurants. Service is next level. Francisco and Carlos best bar tenders. Manuel and Marco so helpful setting up beach chairs. Gustavo at the restaurant. Hebert and Liliana at the spa are amazing. Bryan scheduling the massages was great to work with. The food was amazing at all restaurants. The house win is good and if u want to upgrade lots of options. The ability to eat so close to the beach at two restaurants. This is a great place if u don’t want to walk a lot and enjoy great service. Not a mega size hotel but I liked the more intimate higher quality food and service. Highly recommend and hope to go again. Miss it already!!!
Stayed 6 nights in Nov 2025

10/10 Excellent

Teena

Stayed 6 nights in Nov 2025

10/10 Excellent

julio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entertainment staff was fantastic as well as all the rest of the resort staff.
Stayed 5 nights in Oct 2025

10/10 Excellent

Mikayle Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't see a hot tub. But I did use the spa that has a jacuzzi hot tub and cold plunge pool. The bars (plural) are fully stocked and the bar tenders are friendly and pour nicely.
Stayed 4 nights in Oct 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar none, the nicest resort I’ve ever been to. The staff is amazing. Very friendly people and they really go the extra mile to make sure you are happy with whatever you’re doing or enjoying. The rooms and grounds are impeccable. The food is exceptional. Great service everywhere you go including the beach. My only complaint is their prices at the spa are outrageous. Ballpark $300 for a 90 minute massage is offensive. Other resorts I’ve been to offer the same services for $80. In the NYC area it’s $90-$130 and it’s done by certified massage therapists.
Stayed 7 nights in Sep 2025

6/10 Okay

Victoria

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Old carpet and noisy property. Need more food options and variety
Stayed 4 nights in Oct 2025

6/10 Okay

Gregory

Traveled with partner
Liked: Staff & service
Pros: Very friendly staff. Very delicious food. Beautiful beach. Cons: pool floors are slick tile. Our in room AC leaked condensation into one of our suitcases. The toilet in our room leaked at the floor. No night life! Have to make reservations for dinner each night. Reservations and times were mostly booked up for what we wanted to do. For all-inclusive there were lots of upsells and offers for “additional” services. Expedia gold membership was supposed to get us an automatic upgraded room. When they attempted to upsell our room and I told them we automatically get upgraded because of our gold tier status, they said the upgrade was unavailable. Then he told us we were already upgraded. Yet we were in the least expensive room they offered. Some arrangements had to be made with different representatives. Airport transfer at one desk, use at the included water park Nextdoor at another building, get bags brought down for our departure another building, reservations for dinners back to the other building. Crazy! Overall, still a good experience. Beautiful beach! Great staff! Good food. Just some things could have been better handled. It was still a nice vacation that we enjoyed.
Stayed 6 nights in Oct 2025

6/10 Okay

David

Traveled with partner
Liked: Cleanliness, staff & service
Decent all inclusive. Had issues with room leaking water and bought a romantic dinner on the beach package to have them show up late and for us to get bite up by mosquitos
Stayed 4 nights in Oct 2025

10/10 Excellent

Amber

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is perfect if you are looking to rest and relax. The location is beautiful, and the resort is small and quiet. Overall the food was higher quality than most all inclusive resorts. This is not a “party” resort.
Stayed 4 nights in Oct 2025

4/10 Poor

Alfonso

Stayed 4 nights in Aug 2025

10/10 Excellent

Herald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was outstanding. The food in all the restaurants was beautifully served and delicious. The spa provided the best relaxation experience. The beach has white sand and turquoise water. The activities were fun and well programmed.This is a paradise.
Stayed 7 nights in Aug 2025

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at El Dorado Maroma! The resort is the perfect size for a couples getaway. We were very happy with all the additional perks, including the hotel transportation and the catamaran and snorkeling tour. The staff is very friendly and accommodating. They worked hard every morning to clear any sargassum that accumulated on the beach. The spa services were top notch and we enjoyed the food at each restaurant. Make sure you visit the Taqueria for lunch. We would definitely recommend staying here!
Stayed 5 nights in Aug 2025

10/10 Excellent

Margarita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Janet and Alberto were fantastic. Can’t wait to come back in March.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mykayla

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think it is a property that should have more exposure. There is nice long clean beaches that has trees and shade. The beach doesn't have waves. Which makes it swimable out front. They have lifeguards. I didnt know that there has activities include like the waterpark, catamaran, and two water pools in the jungle. The food is amazing, you dont sign the room number. No beach vendors. Many a places to drink and eat. Amazing food no buffet.
Cake
Shrimp
Beach view
Stayed 1 night in Aug 2025

10/10 Excellent

Salome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel option in the Riviera Maya!

Excellent hotel in the Riviera Maya! The beach is amazing nothing compared with CanCun/Playa del Carmen, it is just a paradise. The hotel is great, amazing service, everyone goes the extra mile to make the guests feel comfortable and happy. The food was outstanding (for an all inclusive standards). The activities included (Catamaran/cenetos/cave/waterpatk) were great. If you want to treat yourself with a massage, don’t hesitate to book one, the facilities are great and the service was outstanding. Definitely this is not a party destination (everything closes between 10-11) instead wants a relax time in a great place then this might be a great option.
Stayed 4 nights in Aug 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller resort that was not crowded. Excellent dining and food options. Great service.
Stayed 7 nights in Aug 2025

10/10 Excellent

Cathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous food and service on a gorgeous beach! We will be back!
Stayed 5 nights in Aug 2025