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El Dorado Casitas Royale, All & More Inclusive - Adults Only

Property class: 5 and above

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Photo gallery for El Dorado Casitas Royale, All & More Inclusive - Adults Only

An aerial view of a resort with multiple swimming pools surrounded by palm trees and thatched-roof structures.
Property video
An aerial view of a resort with multiple swimming pools, palm trees, and thatched-roof structures.
A beach with clear turquoise water, scattered rocks, and palm trees.
A wooden deck with a stone oven, potted plants, and a fire pit.

Reviews

8.4 out of 10
Very good

Popular amenities

  • On private beach
  • Breakfast included
  • Parking included
$555 nightly
The current price is $675 total
Total with taxes and fees
Dec 8 - Dec 9

Explore the area

View in a map
Playa del Carmen, QROO
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪41 min drive‬

Room options

View all photos for CASITA SUITE - MORE INCLUSIVE

A living room with a sofa, a table, and a chair. There is a large window with curtains, a framed picture on the wall, and a view of a beach.

CASITA SUITE - MORE INCLUSIVE

8.4 out of 10
Very good
(7 reviews)
  • Beach view
  • 708 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for BEACHFRONT CASITA SUITE

A modern bedroom with a large bed, a built-in bathtub, and a balcony with a view of greenery.

BEACHFRONT CASITA SUITE

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 708 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for SWIM UP CASITA SUITE

A modern bedroom with a large bed, a built-in bathtub, and a balcony with a view of greenery.

SWIM UP CASITA SUITE

8.0 out of 10
Very good
(4 reviews)
  • Beach view
  • 667 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for PRIVATE POOL CASITA SUITE

A bedroom with a large bed, a ceiling fan, a TV, a balcony with a table and chairs, and a view of palm trees.

PRIVATE POOL CASITA SUITE

9.0 out of 10
Wonderful
(2 reviews)
  • Beach view
  • 836 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for HONEYMOON PRIVATE POOL SWIM UP CASITA SUITE

A hotel room with a large bed, a ceiling fan, a television, and a desk with a chair.

HONEYMOON PRIVATE POOL SWIM UP CASITA SUITE

10.0 out of 10
Exceptional
(2 reviews)
  • Beach view
  • 836 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for ROYAL RETREAT DELUXE PRIVATE POOL SUITE

A bedroom with a large bed, a ceiling fan, a TV, a balcony with a table and chairs, and a view of palm trees.

ROYAL RETREAT DELUXE PRIVATE POOL SUITE

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for ROYAL RETREAT DELUXE SWIM UP SUITE

A hotel room with a large bed, a ceiling fan, a television, and a desk with a chair.

ROYAL RETREAT DELUXE SWIM UP SUITE

  • Partial ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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El Dorado Royale, All & More Inclusive Adults Only
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  • Pool
  • All inclusive
  • Parking included
  • Free WiFi
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$405 nightly
The price is $493
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Total with taxes and fees
El Dorado Royale, All & More Inclusive Adults Only

About the neighborhood

Playa del Carmen

Located in Playa del Carmen, El Dorado Casitas Royale, All & More Inclusive - Adults Only is within a 10-minute drive of Playa Paraiso Golf Course and Dr. Alfredo Barrera Marin Botanical Garden. .This all-inclusive hotel is 3.6 mi (5.9 km) from Nicklaus Design Golf Course and 4.4 mi (7.1 km) from Paradise Beach.

Getting around

  • Cancun Intl. Airport (CUN) - 31 min drive

Restaurants

  • ‪El Mar Y Tierra - ‬8 min drive
  • ‪La Hacienda - ‬9 min drive
  • ‪Le marché - ‬8 min drive
  • ‪El Cocotal - ‬3 min walk
  • ‪Café del Lago - ‬12 min drive

About this property

El Dorado Casitas Royale, All & More Inclusive - Adults Only

El Dorado Casitas Royale, All & More Inclusive - Adults Only offers 203 air-conditioned accommodations with indoor private hot tubs and safes. 30-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, and hair dryers.

This Playa del Carmen hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested.

A private beach and a health club are featured at the hotel. 14 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 203 air-conditioned rooms featuring indoor private hot tubs and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 14 outdoor pools, you can spend some time at the private beach.
Grab a bite to eat at one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Visit one of the 2 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include complimentary wired internet access and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
El Dorado Casitas Royale, All & More Inclusive - Adults Only has 4 restaurants on site.
Room service (during limited hours) is available.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 beach bars
  • 3 poolside bars
  • 4 restaurants
  • A coffee shop/cafe

Things to do

  • 14 outdoor pools
  • 3 outdoor pickleball courts
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Music library
  • Nightclub
  • Volleyball

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Dock
  • Garden
  • On a private beach
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy

Accessibility

  • No elevator
  • Tile flooring in public areas

More

  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

El Dorado Casitas Royale Karisma
El Dorado Casitas Royale Karisma All Inclusive Playa del Carmen
El Dorado Casitas Royale Karisma Playa del Carmen
El Dorado Casitas Royale Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma Hotel
El Dorado Casitas Royale Karisma Gourmet All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma
El Dorado Casitas Royale Karisma Gourmet All Inclusive Hotel
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma Hotel
Hotel El Dorado Casitas Royale, Gourmet All Inclusive by Karisma
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma
Hotel El Dorado Casitas Royale, Gourmet All Inclusive by Karisma
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive by Karisma

El Dorado Casitas Royale, All & More Inclusive - Adults Only Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 116 out of 198 reviews
Rating 8 - Good. 45 out of 198 reviews
Rating 6 - Okay. 11 out of 198 reviews
Rating 4 - Poor. 12 out of 198 reviews
Rating 2 - Terrible. 14 out of 198 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay! Staff was very helpful and everyone was so friendly!! We will visit again!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely was impressed…went for Easter and now going back for Thanksgiving with the whole family
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, the staff are soo kind and helpful. The pools are clean and nice!! I would soo come back. There so many things to do so I would do longer than 4 days!!!!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools here are amazing. The entire atmosphere is just wonderful. The restaurants are top notch!
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing please
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 2nd time to this resort. The service, staff, food, and grounds are amazing. This is an older resort. However, it is very well maintained with mature landscaping. We will be back.
Stayed 9 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
This is my favorite Resort in Cancun! Leticia is the best host and love seeing her every time we go to the resort!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, food was great! Room was awesome. Any needs we had they were happy to accommodate!
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was not that great.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!!” Loved the room and the food was amazing! Jovany at the pool bar was wonderful!!! Amelia’s food as los was so good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, staff was attentive and friendly, we had a wonderful time.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, staff was so friendly, resort was very well maintained, food was delicious, room was beautiful and spacious, spa was incredible
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay but a bit disappointing on service. Had higher expectations The thi restaurant was Excellent in food and Exceptional in service.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great experience! I would say that rooms need an update. The was water leak in the bathroom, our phone shower wouldn’t stay in its place, and there were tiny ants crawling around the bathroom sink. With all that said, room wad clean and we had a comfortable bed. I liked the private pool in our area.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff
Stayed 5 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been to this property before, in 2021. The food was better on the previous stay. We were a little disappointed in the view from our casita… it was supposed to be ocean and it was turned towards the pool. The spa was as great as I remember. The staff was always friendly and our pool bartender was the Bomb! The last 2 days of our stay they started construction on the casita next to us very early, waking us up.
Stayed 5 nights in Jan 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was terrible because I never went. They wouldn't accept a date change within 30 minutes of making the reservation with expedia. They blamed each other & pocketed the money. Good riddance to both of them.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing! Such a great get away with my husband! Will be going back soon!
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and great food!
Stayed 5 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Spa was great
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Dorado Casitas Royale is one of my favorite places to be. The staff is always so accommodating and friendly. They are prompt in giving assistance when needed. We were able to book our dinner reservations with no issues. The room was clean the mini bar was always stocked. I can't wait to go back.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazingly friendly
Stayed 4 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
It was great stay, staff very friendly and professional. I personally think the hotel can benefit from a remodel update overall.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, never a dull moment.
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place with very nice staff.
Stayed 7 nights in Dec 2024