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Casa Melissa - Near Yucatek Divers

3.0 star property

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Photo gallery for Casa Melissa - Near Yucatek Divers

Standard Room, 1 Bedroom, Partial Ocean View | Minibar, in-room safe, individually furnished, blackout drapes
Standard Room, 1 Bedroom, Ocean View, Oceanfront | Terrace/patio
32-inch plasma TV with cable channels, TV
Standard Room, 1 Bedroom, Ocean View, Oceanfront | Minibar, in-room safe, individually furnished, blackout drapes
Junior Suite, 1 King Bed, Oceanfront | Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Ave. Juarez, entre 1ra y 5ta Norte, Colonia Centro, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪2 min walk‬
  • Place, Playa del Carmen Maritime Terminal
    ‪2 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Standard Room, 1 Bedroom, Partial Ocean View

Standard Room, 1 Bedroom, Partial Ocean View | Minibar, in-room safe, individually furnished, blackout drapes

Standard Room, 1 Bedroom, Partial Ocean View

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • Partial ocean view

View all photos for Standard Room, 1 Bedroom, Ocean View, Oceanfront

Standard Room, 1 Bedroom, Ocean View, Oceanfront | Minibar, in-room safe, individually furnished, blackout drapes

Standard Room, 1 Bedroom, Ocean View, Oceanfront

8.8 out of 10
Excellent
(22 reviews)
  • 1 bedroom
  • Sleeps 3
  • Ocean view

View all photos for Studio, Ocean View

Studio, Ocean View | Minibar, in-room safe, individually furnished, blackout drapes

Studio, Ocean View

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • Partial ocean view

View all photos for Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront | Minibar, in-room safe, individually furnished, blackout drapes

Junior Suite, 1 King Bed, Oceanfront

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 3
  • 1 King Bed
  • Ocean view

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About the neighborhood

Playa del Carmen

With a stay at Casa Melissa - Near Yucatek Divers in Playa del Carmen (Downtown Playa del Carmen), you'll be steps from Quinta Avenida and Playacar Beach. .This hotel is 0.1 mi (0.2 km) from Playa del Carmen Main Beach and 0.1 mi (0.2 km) from Playa del Carmen Maritime Terminal.

What's nearby

  • Quinta Avenida - 2 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 2 min walk - 0.1 miles
  • Playa del Carmen Maritime Terminal - 2 min walk - 0.1 miles
  • Playacar Beach - 2 min walk - 0.1 miles
  • Xaman Ha Aviary - 10 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Karen's - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Las Hijas De La Tostada - ‬2 min walk

About this property

Casa Melissa - Near Yucatek Divers

Hotel with an outdoor pool, steps from Quinta Avenida
Casa Melissa - Near Yucatek Divers offers 33 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. 32-inch plasma televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 33 individually furnished guestrooms, featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available
  • Area shuttle (surcharge)

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (39 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (44 inches high)

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Casa Melissa
Casa Melissa Playa del Carmen
Casa Melissa Villa Playa del Carmen
Casa Melissa Riviera Maya/Playa Del Carmen, Mexico
Casa Melissa Hotel Playa del Carmen
Casa Melissa Hotel

Casa Melissa - Near Yucatek Divers Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 401 out of 928 reviews
Rating 8 - Good. 333 out of 928 reviews
Rating 6 - Okay. 132 out of 928 reviews
Rating 4 - Poor. 34 out of 928 reviews
Rating 2 - Terrible. 28 out of 928 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Lina M

Traveled with partner
Disliked: Amenities, property conditions & facilities
There were some days where there was no water. Towel where very very old and discussing.
Stayed 5 nights in Jan 2026

10/10 Excellent

Auriane

Stayed 4 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Sep 2025

4/10 Poor

Evheniia

Liked: Cleanliness
Disliked: Room comfort
Ac was not sufficient
Stayed 1 night in Oct 2025

10/10 Excellent

Auriane Charlotte de

Liked: Cleanliness, staff & service, property conditions & facilities
Good affordable option right in the city center. Very friendly staff.
Stayed 5 nights in Sep 2025

10/10 Excellent

Hwaseung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my room and this property.
Stayed 1 night in Sep 2025

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Really close to both the ado bus terminal and the ferry terminal!
Stayed 1 night in Sep 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay
Stayed 1 night in Sep 2025

10/10 Excellent

Claudia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place for one night!
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Superb location, will repeat

The best thing about this hotel is its location. You’re so close to a few very strategic locations, including downtown and the three different ferries, to name some.
Stayed 7 nights in Jul 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, staff was very knowledgeable and responsive. Rooms were clean and air con was wonderful
Stayed 2 nights in Jul 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

John, Fort Smith

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived late, around 10 PM. Check in was easy and the room was clean. The room was warm, as the A/C was off when we arrived and it took a couple of hours for the room to cool off. But overall it was good for the price.
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen, New York

Stayed 1 night in Jul 2025

8/10 Good

jeffrey

Stayed 1 night in Jun 2025

2/10 Terrible

Jerri, Santa Rosa

Stayed 1 night in Jun 2025

10/10 Excellent

Mayte

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was perfect as it’s in the Parque los Fundadores and close to restaurants and the ferry. I got there early and was able to leave my luggage while I took a day trip to Cozumel. I was traveling alone with my toddler and felt very safe. The staff was great in helping me get a very early morning shuttle scheduled to Cancun (separate price).
Stayed 1 night in Jun 2025

10/10 Excellent

Crystal

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
GREAT Location to everything! The staff was great and very helpful. The beds were comfortable and the room was clean, the hotel is a little dated but I would book another stay there. The view was nice but the beach is full of seaweed, ALOT of it, so bad that it can't be kept, this is the entire shoreline and the smell is pretty bad.
Stayed 3 nights in May 2025

10/10 Excellent

Caroline

Stayed 1 night in May 2025

8/10 Good

Max, Vernon

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Our second time staying here. Central located, so easy to walk around from there. Next to beach and ferry dock to Cozumel. If you are driving, plan to walk far to a parking location.
Stayed 6 nights in Mar 2025

10/10 Excellent

Uihyeon

Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Had all the simple basic necessities. Bed is very hard, it felt like we were sleeping on a boxspring rather than a mattress. On our last night and day of departure we had no hot water for a basic shower. Otherwise it is very clean and the location is perfect!
Stayed 3 nights in May 2025

6/10 Okay

LaShawn

Liked: Cleanliness
I love Casa Melissa however, the wifi on my room did not work most the stay and I needed to do some work. I will bring my own hot spot next time. I love the location and friendly staff!
Stayed 2 nights in May 2025

10/10 Excellent

Andrea

Liked: Cleanliness, property conditions & facilities
Excellent place to stay. Rooms are impeccably clean, and the staff is quite pleasant. Highly recommended, 5 stars
Stayed 1 night in Apr 2025

8/10 Good

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
will return 2026
Stayed 3 nights in Jan 2025