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Casa Melissa - Near Yucatek Divers

3.0 star property

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Photo gallery for Casa Melissa - Near Yucatek Divers

Standard Room, 1 Bedroom, Partial Ocean View | Minibar, in-room safe, individually furnished, blackout drapes
Junior Suite, 1 King Bed, Oceanfront | Terrace/patio
32-inch plasma TV with cable channels, TV
Standard Room, 1 Bedroom, Ocean View, Oceanfront | Terrace/patio
Standard Room, 1 Bedroom, Ocean View, Oceanfront | Minibar, in-room safe, individually furnished, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Ave. Juarez, entre 1ra y 5ta Norte, Colonia Centro, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪2 min walk‬
  • Place, Playa del Carmen Maritime Terminal
    ‪2 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Standard Room, 1 Bedroom, Partial Ocean View

Standard Room, 1 Bedroom, Partial Ocean View | Minibar, in-room safe, individually furnished, blackout drapes

Standard Room, 1 Bedroom, Partial Ocean View

8.6 out of 10
Excellent
(4 reviews)
  • Partial ocean view
  • Sleeps 3

View all photos for Standard Room, 1 Bedroom, Ocean View, Oceanfront

Standard Room, 1 Bedroom, Ocean View, Oceanfront | Minibar, in-room safe, individually furnished, blackout drapes

Standard Room, 1 Bedroom, Ocean View, Oceanfront

8.8 out of 10
Excellent
(24 reviews)
  • Ocean view
  • Sleeps 3

View all photos for Studio, Ocean View

Studio, Ocean View | Minibar, in-room safe, individually furnished, blackout drapes

Studio, Ocean View

8.0 out of 10
Very good
(1 review)
  • Partial ocean view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront | Minibar, in-room safe, individually furnished, blackout drapes

Junior Suite, 1 King Bed, Oceanfront

8.6 out of 10
Excellent
(9 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Playa del Carmen

With a stay at Casa Melissa - Near Yucatek Divers in Playa del Carmen (Downtown Playa del Carmen), you'll be steps from Quinta Avenida and Playacar Beach. .This hotel is 0.1 mi (0.2 km) from Playa del Carmen Main Beach and 0.1 mi (0.2 km) from Playa del Carmen Maritime Terminal.

What's nearby

  • Quinta Avenida - 2 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 2 min walk - 0.1 miles
  • Playa del Carmen Maritime Terminal - 2 min walk - 0.1 miles
  • Playacar Beach - 2 min walk - 0.1 miles
  • Central Square - 11 min walk - 0.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Karen's - ‬2 min walk
  • ‪Dick & Willy's - ‬1 min walk

About this property

Casa Melissa - Near Yucatek Divers

Casa Melissa - Near Yucatek Divers offers 33 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. 32-inch plasma televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 33 individually furnished guestrooms, featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available
  • Area shuttle (surcharge)

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (39 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (44 inches high)

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Casa Melissa
Casa Melissa Playa del Carmen
Casa Melissa Villa Playa del Carmen
Casa Melissa Riviera Maya/Playa Del Carmen, Mexico
Casa Melissa Hotel Playa del Carmen
Casa Melissa Hotel

Casa Melissa - Near Yucatek Divers Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 419 out of 959 reviews
Rating 8 - Good. 340 out of 959 reviews
Rating 6 - Okay. 135 out of 959 reviews
Rating 4 - Poor. 37 out of 959 reviews
Rating 2 - Terrible. 28 out of 959 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Lina M

Traveled with partner
Disliked: Amenities, property conditions & facilities
There were some days where there was no water. Towel where very very old and discussing.
Stayed 5 nights in Jan 2026

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Yes
Stayed 5 nights in Dec 2025

8/10 Good

Bryson

Business traveler
Liked: Cleanliness, staff & service, amenities
I was pleasantly surprised with my stay at Casa Melissa. Mainly because I was concerned about it being so close to the main tourist street Quinta Avenida and the noise and partying. It wasn't as noisy as I thought it would be. The staff was very friendly and welcoming, and the room was clean and comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Tyrone

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to the beach, 5th avenue, ferry dock. Room was clean, Staff always nice and the hotel is quiet. Will stay there again.
Stayed 2 nights in Nov 2025

8/10 Good

Maria

Traveled with family and small children
Liked: Cleanliness, amenities
The rooms are generally ok But the air-conditioning was not workings properly
Stayed 1 night in Dec 2025

10/10 Excellent

Kanna, Irvine

Stayed 1 night in Nov 2025

8/10 Good

Grace

Traveled with group
Liked: Cleanliness, property conditions & facilities
The room and bathroom were clean. Hard beds but lumpy pillows. Excellent receptionists and location. *Need to supply drinking water and/or a filter water system in the foyer. Not enough again!
Stayed 1 night in Nov 2025

6/10 Okay

Alycia

Traveled with family
Liked: Cleanliness, property conditions & facilities
Nice spot, friendly staff only downfall was the Wifi was pretty much non existent and I had to walk and find a spot I could book a bus ticket.
Stayed 1 night in Nov 2025

6/10 Okay

Duc, quincy

Liked: Cleanliness
The staff was great location was good, bath room vanity furniture all need updated door key look too old ,have to sign for tv a/c remote control ??? Sorry not be back
Stayed 6 nights in Nov 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is perfect. I’ve stayed here dozens of times and it’s highly recommended.
Stayed 1 night in Nov 2025

10/10 Excellent

Scarlett

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is practically on 5th Ave in Playa del Carmen. It’s walkable, there’s always food and something to do nearby. It’s not quiet but that’s expected! & we were totally fine with that. The rooms were very clean and it had AC although we didn’t really need it. Would def stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Auriane

Stayed 4 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Sep 2025

4/10 Poor

Evheniia

Liked: Cleanliness
Disliked: Room comfort
Ac was not sufficient
Stayed 1 night in Oct 2025

10/10 Excellent

Auriane Charlotte de

Liked: Cleanliness, staff & service, property conditions & facilities
Good affordable option right in the city center. Very friendly staff.
Stayed 5 nights in Sep 2025

10/10 Excellent

Hwaseung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my room and this property.
Stayed 1 night in Sep 2025

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Really close to both the ado bus terminal and the ferry terminal!
Stayed 1 night in Sep 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay
Stayed 1 night in Sep 2025

10/10 Excellent

Claudia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place for one night!
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Superb location, will repeat

The best thing about this hotel is its location. You’re so close to a few very strategic locations, including downtown and the three different ferries, to name some.
Stayed 7 nights in Jul 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, staff was very knowledgeable and responsive. Rooms were clean and air con was wonderful
Stayed 2 nights in Jul 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

John, Fort Smith

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived late, around 10 PM. Check in was easy and the room was clean. The room was warm, as the A/C was off when we arrived and it took a couple of hours for the room to cool off. But overall it was good for the price.
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen, New York

Stayed 1 night in Jul 2025

8/10 Good

jeffrey

Stayed 1 night in Jun 2025