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CheapTickets Verified Reviews
Very good!
4.2 of 5 guest rating
Room type Options Nightly price Book
Standard Room, 1 Bedroom, Partial Ocean View
Room with view
(Extra beds available: Crib)
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Other room types
Studio, Ocean View
Room with view
(Extra beds available: Crib)
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Junior Suite, 1 King Bed, Oceanfront
Room with view
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room, 1 Bedroom, Ocean View, Oceanfront
Room with view
(Extra beds available: Crib)
Select dates to see price

Get an overview of this hotel
Family-friendly Playa del Carmen aparthotel in Downtown Playa del Carmen, walk to Playa del Carmen Main Beach

Popular property highlights

Free WiFi
Laundry facilities
Babysitting or childcare (surcharge)
24-hour front desk
Concierge services

With a stay at Casa Melissa - Near Yucatek Divers in Playa del Carmen (Downtown Playa del Carmen), you'll be steps from Playa del Carmen Main Beach and Quinta Avenida. This family-friendly aparthotel is 5.9 mi (9.5 km) from Xcaret Eco Theme Park and 11.5 mi (18.5 km) from Maroma Beach.

Make yourself at home in one of the 33 individually furnished guestrooms, featuring minibars and plasma televisions. Cable television is provided for your entertainment. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.

Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this aparthotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Casa Melissa - Near Yucatek Divers features an outdoor pool and a children's pool. Public areas are equipped with complimentary wireless Internet access. This family-friendly aparthotel also offers a terrace, tour/ticket assistance, and concierge services.

Casa Melissa - Near Yucatek Divers has designated areas for smoking.

  • Safe-deposit box at front desk
  • Area shuttle (surcharge)
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Number of outdoor pools - 1
  • Offsite parking discounted rates available
  • Elevator
  • Concierge services
  • Designated smoking areas
  • 24-hour front desk
  • Laundry facilities
  • Tours/ticket assistance
  • Total number of rooms - 33
  • Number of floors - 3
  • Free WiFi
  • Number of buildings/towers - 2
  • Babysitting or childcare (surcharge)
  • Children's pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Offsite parking discounted rates available

Room Amenities

Casa Melissa - Near Yucatek Divers offers 33 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. 32-inch plasma televisions come with cable channels. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested. Cribs/infant beds (complimentary) are also available.

  • Air conditioning
  • Television
  • Minibar
  • Daily housekeeping
  • Hair dryer
  • In-room safe
  • Iron/ironing board (on request)
  • Free bottled water
  • Blackout drapes/curtains
  • Cable TV service
  • HDTV
  • Individually furnished
  • Plasma TV
  • Free cribs/infant beds
  • Bed sheets not available

Nearby Things to Do

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Guest accommodation is sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Debit cards not accepted

Property follows sanitization practices of Safe Travels (WTTC - Global)

Food service not has not been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Children stay free - maximum age 12

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Children stay free

Service animals not allowed

Individually-wrapped food options are not available

Number of children who can stay free - 2

Gap period enforced between guest stays - 72 hours

Hotel Names

  • Casa Melissa
  • Casa Melissa Playa del Carmen
  • Casa Melissa Villa Playa del Carmen
  • Casa Melissa Riviera Maya/Playa Del Carmen, Mexico
  • Casa Melissa Hotel Playa del Carmen
  • Casa Melissa Hotel

We should mention

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

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