Compare Spa Resorts & Hotels in Placentia

"Hotel and staff was great, so was the breakfast. We were disappointed that the shuttle to Disneyland stopped the month before and nobody notified us. That was the whole reason we chose that hotel. We ended up having to take an uber to and from. Very disappointing. "

"Not a good experience. We called and asked about amenities beforehand and we're totally lied to. The place was scuffed, cracked and old. It was too late to get another place, w/o doubling up the cost. No convenient stores nearby. Never again. We talked to office staff and front desk who were not helpful. We maintained our own room and the cleaning staff were helpful when they could understand. I would not suggest."

"I am writing to formally lodge a complaint regarding the unacceptable condition of my room during my recent stay on 4/22 To be blunt, the state of the hotel was filthy and disgusting. I was extremely disappointed with the lack of cleanliness, specifically regarding bedding, and carpets]. This experience was far below the standard I expected and made my stay incredibly uncomfortable. I believe this matter needs your immediate attention to ensure other guests do not have a similar experience."

"The shuttle is perfect for families with kids. The staff is great and the rooms are perfect!"

"Room was clean, staff was friendly, breakfast tasted great!"

"No, there were no amenities, not even a gift shop to buy drinks or snacks. Or at least we weren’t informed as such. The clerk who checked us in gave us no information. Not even about a coffee bar. Which they had but it was too late we were already on our way out. "