Compare Hotels with Room Service in Otaru

"The laundry was good, it has a washing machine with dryer whereby u can wash yr cloth, the other negative point is the shower water not consiten half way the water turn cold. "

"A beautiful hotel that was clean and modern. The staff was very welcoming and the location is fantastic. We are excited when we discovered the underground walkways that attached to the hotel. It is close to the station and other things to see. The dinner and breakfast buffet was wonderful. It had a big variety, there was something for everyone. We will stay here again!"

"Room is very clean and facility as well. Love the onsen."

"No drink water supply at room, if u need water need go downstairs get it, and no coffee , if you want drink, need pay money "

"A good location with good sea view. Rooms need an upgrade as they are quite dated"

"Hotel has free onsen public bath, but can be very crowded. During the busy hours, it can be not very clean and the soap and lotion aren't that good. The breakfast is okay, not the best. It maybe because April doesn't have much harvest. The worst thing is our room not 100% cleaned because there were a piece of suspicious piece of trash by the door since first day till check out and still never been thrown out. Bedsheets are a bit rough and pillows are too hard or high to sleep on. A/C cannot be turn on during winter season, April, is a torture for most westerners. The Japanese staffs can be very polite, but lack English communication. This needs to be improved, especially, for tourism business. Luckily there is Google Translate."