Hotel Sonia Otaru

4.0 star property

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Photo gallery for Hotel Sonia Otaru

Hot springs
Public bath
Premium bedding, in-room safe, individually decorated
Breakfast and dinner served
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Housekeeping
  • Parking available
  • Laundry
  • 24/7 front desk
$82
$73 nightly
$82 total
Dec 16 - Dec 17

Explore the area

View in a map
1-4-20 Ironai, Otaru, Hokkaido, 047-0031
  • Place, Otaru Canal
    ‪1 min walk‬
  • Place, Sakaimachi Street
    ‪5 min walk‬
  • Place, Otaru Music Box Museum
    ‪15 min walk‬
  • Airport, Sapporo (OKD-Okadama)
    ‪40 min drive‬

Room options

Standard Twin Room, Non Smoking

8.6 out of 10
Excellent
(24 reviews)
  • 225 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard Twin A, Canal View, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 231 sq ft
  • Canal view
  • Sleeps 2
  • 2 Twin Beds

Standard Twin B, Canal View, Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • 231 sq ft
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

Deluxe King, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 408 sq ft
  • Canal view
  • Sleeps 3
  • 1 Queen Bed

Deluxe Twin, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 385 sq ft
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

Large Twin A, Non Smoking

  • 319 sq ft
  • Canal view
  • Sleeps 2
  • 2 Twin Beds

Large Twin B, Non Smoking

  • 278 sq ft
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

Large Twin C, Non Smoking

  • 357 sq ft
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

Large Twin A, Non Smoking, Eco Plan - No Cleaning Service

  • 319 sq ft
  • Canal view
  • Sleeps 2
  • 2 Twin Beds

Large Twin B, Non Smoking, Eco Plan - No Cleaning Service

  • 278 sq ft
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

Large Twin C, Non Smoking, Eco Plan - No Cleaning Service

  • 355 sq ft
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

Standard Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

10.0 out of 10
Exceptional
(4 reviews)
  • 226 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe King Room, Non Smoking

  • 409 sq ft
  • Canal view
  • Sleeps 3
  • 1 Queen Bed

Deluxe Twin Room, Non Smoking

  • 387 sq ft
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

Twin Room, Non Smoking

  • 226 sq ft
  • Canal view
  • Sleeps 2
  • 2 Twin Beds

Twin Room, Non Smoking

  • 226 sq ft
  • Canal view
  • Sleeps 2
  • 2 Twin Beds

Comfort Twin Room, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 231 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Superior Twin, Canal View, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 258 sq ft
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Family Triple Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 484 sq ft
  • City view
  • Sleeps 4
  • 3 Twin Beds

Deluxe Twin Room, Accessible, Non Smoking

  • 484 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Standard Twin Room (Single Use), Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 225 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the neighborhood

Otaru

When you stay at Hotel Sonia Otaru in Otaru, you'll be in the historical district, just steps from Otaru Canal and Stained Glass Museum. .This hotel is 16.7 mi (26.9 km) from Kiroro Resort and 0.2 mi (0.3 km) from Nichigin-dōri.

What's nearby

  • Otaru Canal - 1 min walk - 0.1 miles
  • Otaru City General Museum Ungakan - 2 min walk - 0.1 miles
  • Sakaimachi Street - 5 min walk - 0.3 miles
  • Otaru Music Box Museum - 15 min walk - 0.8 miles
  • Shin Nihonkai Ferry - 2 min drive - 1.3 miles

Getting around

  • Otaru Station - 9 min walk
  • Teine Station - 21 min drive
  • New Chitose Intl. Airport (CTS) - 77 min drive

Restaurants

  • ‪ルタオ - ‬2 min walk
  • ‪小樽ビール 小樽倉庫No.1 - ‬3 min walk
  • ‪おたる政寿司 ぜん庵 - ‬2 min walk
  • ‪LeTao Canal Plaza - ‬1 min walk
  • ‪北海あぶりやき 運河倉庫 - ‬4 min walk

About this property

Hotel Sonia Otaru

Hotel with a restaurant, steps from Otaru Canal
Hotel Sonia Otaru offers 149 air-conditioned accommodations with safes and slippers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 26-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are hot springs open between 3:00 PM and 11:00 PM.
Make yourself at home in one of the 149 individually decorated guestrooms, featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as hot springs, or other amenities including complimentary wireless internet access and a vending machine.
Stop by the hotel's restaurant, 寿司バル イルオナイ(IL ONAI), for dinner. Dining is also available at the coffee shop/cafe, and room service is provided. Buffet breakfasts are available daily from 6:00 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:30 AM.
寿司バル イルオナイ(IL ONAI) - This sushi bar serves breakfast and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,200 per night)
  • Extended parking on site (JPY 1,200 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: JPY 2,420 for adults and JPY 1,400 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 寿司バル イルオナイ(IL ONAI)

Things to do

  • Hot spring

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Hot spring
  • Hot springs open from 3:00 PM - 11:00 PM
  • Hot springs water temperature - 102 ºF
  • In-room massages
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 3 buildings
  • 9 floors
  • Built in 1992
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 26-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 4500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2420 for adults and JPY 1400 for children
  • Self parking fee: JPY 1200 per night
  • Extended parking fee: JPY 1200 per day
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: JPY 4500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

Hot springs access available from 3:00 PM to 11:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sonia
Hotel Sonia Otaru
Sonia Hotel
Sonia Otaru
Hotel Sonia Otaru, Hokkaido
Sonia Hotel Otaru
Hotel Sonia Otaru Hotel
Hotel Sonia Otaru Otaru
Hotel Sonia Otaru Hotel Otaru

Hotel Sonia Otaru Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 483 out of 1001 reviews
Rating 8 - Good. 352 out of 1001 reviews
Rating 6 - Okay. 116 out of 1001 reviews
Rating 4 - Poor. 34 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Sue Kyung

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Aug 2025

6/10 Okay

Reiko

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The building seems to be pretty old and outdated. The view from the room was good, however.
Stayed 1 night in Aug 2025

8/10 Good

Iren, Neuss

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel is in the best area on the Otaru canal, it is a bit older but still very nice and clean. Bed was comfy. Very nice for a couple of nights. It also has an onsen which is rare in the area.
Stayed 1 night in Aug 2025

10/10 Excellent

Natsuko, Fairlawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the Otaru canal and museums, shops and restaurant. The big bathes with natural spring water is excellent.
Within walking distance you can see very romantic scenery.
Stayed 2 nights in Jul 2025

10/10 Excellent

Karine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location between the rain station and the main attraction street. Very cozy cute hotel. The bathroom was super small though. Breakfast buffet was pretty good and well organised, online waiting room really helped. Per my understanding parking is limited, but we did not have a car. View of the canal was nice. Onsen was pretty small, but at least not that crowded. No sauna and both baths were pretty hot. Other than that, I would stay there again.
Stayed 1 night in Aug 2025

6/10 Okay

philip

Traveled with family
Staff was not friendly. Got there at 2:45 and would let us check in 15 min early. Asked to help call a taxi and declined help. Good location but honestly better hotels to stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Bikky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Leong Kee

Stayed 2 nights in Jun 2025

10/10 Excellent

Kwong Meng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the canal. Conveniently located with access to many food options within walking distance.
Stayed 1 night in May 2025

8/10 Good

Jojo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple room with good amenities.
Stayed 3 nights in May 2025

4/10 Poor

THERESA

Traveled with group
Liked: Amenities
Disliked: Property conditions & facilities
Great location. Bed was broken on arrival. No place to eat a meal in the lobby area or coffee shop. Low door frames not suitable for tall people.
Stayed 1 night in May 2025

10/10 Excellent

Thant

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Aleksandr

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whether
Stayed 2 nights in May 2025

10/10 Excellent

Ramanan

Stayed 1 night in May 2025

10/10 Excellent

Adrian

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful, would recommend if you are planning to stay in Otaru for a day.
Stayed 1 night in Apr 2025

8/10 Good

Choy

Traveled with family
Liked: Cleanliness, staff & service
It has a very good hotel breakfast. The lobby, cafe are very beautiful. But the room is seriously dated and in need of a renovation. I love the area as it is right beside the Otaru canal where I can take walk in the early morning before the tourists come.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness

Good location

Good location in front of canal. And walking distance to the shopping street.
Stayed 1 night in Apr 2025

8/10 Good

YASUYUKI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The scenery was nice, but the sound of cars driving along the canal in the morning was quite loud. It was a shame that we could hear a lot of machinery noise. The bath was very nice, as it offered a great view. The breakfast was also quite good.
Stayed 1 night in Mar 2025

8/10 Good

Wei

Liked: Cleanliness, staff & service, property conditions & facilities
Clean convenient
Stayed 3 nights in Mar 2025

6/10 Okay

Gail, Richmond Hill

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is old and feels with less maintenance. Parking area not shovelled and only allow guests to park over 12pm on departure day. Staff communicate smooth and friendly; we felt paid more than how it deserves. Surrounding area is ok, walkable to all attractions and hotel room facing the canal. overall is an old and average hotel for us.
Stayed 1 night in Mar 2025

10/10 Excellent

Ichaya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, great service. Recommend.
Stayed 1 night in Feb 2025

8/10 Good

Megumi

Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities, walkable to downtown. Had everything we were looking for
Stayed 2 nights in Feb 2025

8/10 Good

James

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Beautiful place but a little dated in the rooms and small
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Stayed 2 nights in Feb 2025