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Grand Park Otaru

Property class: 4

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Photo gallery for Grand Park Otaru

A spacious indoor dining area with large windows overlooking a marina and cityscape.
A wedding ceremony with a view of the sea, wooden pews, and a chandelier.
A spacious lobby with a central fountain, a staircase leading to upper floors, and a reception desk.
A marina with boats docked, a large hotel building, and a clear night sky.
A traditional Japanese room with tatami flooring, sliding doors, and a view of the sea.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
The current price is $64
$58 nightly
$64 total
Oct 27 - Oct 28

Explore the area

View in a map
11-3 Chikko, Otaru, Hokkaido, 047-0008
  • Place, Shin Nihonkai Ferry
    ‪14 min walk‬
  • Place, Sakaimachi Street
    ‪3 min drive‬
  • Place, Otaru Music Box Museum
    ‪3 min drive‬
  • Airport, Sapporo (OKD-Okadama)
    ‪51 min drive‬

Room options

View all photos for Presidential Suite Room, Non Smoking

A spacious hotel room with a large window offering a view of the sea, a cozy seating area with a sofa and chairs, and a dining area with a table and chairs.

Presidential Suite Room, Non Smoking

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite Room, Non Smoking

A hotel room with a large bed, a desk, a chair, a small table, and a view of the sea.

Executive Suite Room, Non Smoking

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Bay Suite Room, Non Smoking

A hotel room with a bed, a sofa, a dining table, and a view of the sea.

Bay Suite Room, Non Smoking

  • Bay view
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds OR 1 King Bed

View all photos for 2 Connecting Twin Room, Non Smoking, Ocean View

A hotel room with two beds, a desk, a chair, a television, and a view of the sea.

2 Connecting Twin Room, Non Smoking, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 6
  • 4 Large Twin Beds

View all photos for Superior Double Room, Non Smoking, Mountain View

A hotel room with a large bed, a desk with a TV, a chair, a small table, and a view of a green landscape through the window.

Superior Double Room, Non Smoking, Mountain View

8.0 out of 10
Very good
(8 reviews)
  • Mountain view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, Non Smoking, Mountain View

A hotel room with two beds, a desk, a chair, a television, and a view of a cityscape through large windows.

Superior Twin Room, Non Smoking, Mountain View

8.8 out of 10
Excellent
(15 reviews)
  • Mountain view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking, Ocean View

A hotel room with two beds, a desk, a chair, a television, and a view of the sea.

Superior Twin Room, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(16 reviews)
  • Ocean view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, Non Smoking, Ocean View

A hotel room with a large bed, a desk with a TV, a chair, a sofa, and a view of the sea.

Deluxe Double Room, Non Smoking, Ocean View

8.6 out of 10
Excellent
(4 reviews)
  • Ocean view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, Non Smoking, Mountain View

A hotel room with a large bed, a desk with a computer, a chair, a small table, and a window with a night view.

Deluxe Double Room, Non Smoking, Mountain View

7.4 out of 10
Good
(6 reviews)
  • Mountain view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Non Smoking, Mountain View

A hotel room with two beds, a desk, a chair, a television, and a view of a cityscape through large windows.

Deluxe Twin Room, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Double Room, Non Smoking, Ocean View

A hotel room with a large bed, a desk, a chair, a small table, and a view of the ocean.

Superior Double Room, Non Smoking, Ocean View

8.0 out of 10
Very good
(11 reviews)
  • Ocean view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Non Smoking, Ocean View

A hotel room with two beds, a desk, a chair, a table, and a view of the ocean.

Deluxe Twin Room, Non Smoking, Ocean View

8.0 out of 10
Very good
(5 reviews)
  • Ocean view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Japanese Style Suite Room, Non Smoking, Ocean View

A traditional Japanese room with tatami flooring, sliding doors, and a view of the sea.

Japanese Style Suite Room, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Partial ocean view
  • 559 sq ft
  • 1 bedroom
  • Sleeps 7
  • 4 Twin Futons

View all photos for Japanese Style Room, Non Smoking, Ocean View

A room with tatami flooring, a low table with cushions, a television, and a large window with a view of the sea.

Japanese Style Room, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Partial ocean view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Futons

View all photos for Superior Double Room, Non Smoking, Ocean View - No room cleaning provided

A hotel room with a large bed, a desk, a chair, a small table, and a view of the ocean.

Superior Double Room, Non Smoking, Ocean View - No room cleaning provided

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, Non Smoking, Ocean View - No room cleaning provided

A hotel room with two beds, a desk with a computer, a chair, and a view of the sea.

Superior Twin Room, Non Smoking, Ocean View - No room cleaning provided

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking, Mountain View - No room cleaning provided

A hotel room with two beds, a desk, a chair, a television, and a view of a cityscape through large windows.

Superior Twin Room, Non Smoking, Mountain View - No room cleaning provided

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Double Room, Non Smoking, Mountain View - No room cleaning provided

A hotel room with a large bed, a desk with a TV, a chair, a small table, and a view of a green landscape through the window.

Superior Double Room, Non Smoking, Mountain View - No room cleaning provided

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Non Smoking, Mountain View - No room cleaning provided

A hotel room with two beds, a desk with a computer, a chair, a small table, and a window with a city view.

Deluxe Twin Room, Non Smoking, Mountain View - No room cleaning provided

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Non Smoking, Ocean View - No room cleaning provided

A hotel room with two beds, a desk, a chair, a table, and a view of the ocean.

Deluxe Twin Room, Non Smoking, Ocean View - No room cleaning provided

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, Non Smoking, Ocean View - No room cleaning provided

A hotel room with a large bed, a desk, a chair, a small table, and a view of the ocean.

Deluxe Double Room, Non Smoking, Ocean View - No room cleaning provided

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, Non Smoking, Mountain View - No room cleaning provided

A hotel room with a large bed, a desk with a TV, a chair, a small table, and a view of a green landscape through the window.

Deluxe Double Room, Non Smoking, Mountain View - No room cleaning provided

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Hotel Sonia Otaru
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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, 1,000 reviews
$57 nightly
The price is $65
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Hotel Sonia Otaru

About the neighborhood

Otaru

With a stay at Grand Park Otaru in Otaru, you'll be connected to a shopping center, within a 5-minute drive of Otaru Canal and Sakaimachi Street. .This ski hotel is 14.7 mi (23.6 km) from Kokusai Ski Resort and 1.2 mi (2 km) from Shin Nihonkai Ferry.

What's nearby

  • Shin Nihonkai Ferry - 14 min walk - 0.8 miles
  • Sakaimachi Street - 3 min drive - 1.3 miles
  • Otaru Music Box Museum - 3 min drive - 1.3 miles
  • Kitaichi Venezia Museum - 3 min drive - 1.3 miles
  • Suitengu - 4 min drive - 1.5 miles

Getting around

  • Otaru-Chikkō Station - 9 min walk
  • Inazumi-koen Station - 21 min drive
  • New Chitose Intl. Airport (CTS) - 85 min drive

Restaurants

  • ‪回転寿司 魚一心 小樽店 - ‬10 min walk
  • ‪美園 ウイングベイ小樽店 - ‬8 min walk
  • ‪レストラン シーガル - ‬15 min walk
  • ‪テラスブラッセリー - ‬11 min walk
  • ‪Cocoro - ‬11 min walk

About this property

Grand Park Otaru

Grand Park Otaru offers 296 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

This Otaru hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 296 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, ski storage, and shopping on site. This hotel also features wedding services, a banquet hall, and a vending machine. You'll be on the slopes in no time with the ski shuttle (surcharge).
Satisfy your appetite with Japanese cuisine at Cocoro, one of the hotel's 2 restaurants. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Cocoro - This fine-dining restaurant specializes in Japanese cuisine and serves dinner only. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle (surcharge)
  • Covered self parking on site (JPY 1,650 per day; includes in/out privileges)
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,025 for adults and JPY 1,694 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Cocoro

Things to do

  • Shopping
  • Ski storage

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space

Accessibility

  • Elevator

More

  • 18 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
The type of breakfast (buffet or full) available at this property varies with stay dates.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 8470 per day
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3025 for adults and JPY 1694 for children
  • Covered self parking fee: JPY 1650 per day (in/out privileges)
  • Rollaway bed fee: JPY 8470 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Grand Park Otaru
Otaru Grand Park
Grand Park Hotel Otaru
Grand Park Otaru Hokkaido
Grand Park Otaru Hotel Otaru
Hilton Otaru
Otaru Grand Park Hotel
Otaru Hilton
Grand Park Otaru Hotel
Otaru Hilton
Grand Park Hotel Otaru
Otaru Grand Park Hotel
Hilton Otaru
Grand Park Otaru Hokkaido
Otaru Hilton
Hilton Otaru
Grand Park Hotel Otaru
Otaru Grand Park Hotel
Grand Park Otaru Hotel
Grand Park Otaru Otaru
Grand Park Otaru Hokkaido
Grand Park Otaru Hotel Otaru

Grand Park Otaru Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 536 out of 1003 reviews
Rating 8 - Good. 297 out of 1003 reviews
Rating 6 - Okay. 95 out of 1003 reviews
Rating 4 - Poor. 53 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and excellent experience while our staying for 5 nights.
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, close to the sightseeing spots. Breakfast buffet was very good. Only problem was that you have to walk to the train station. The street was not well maintained for suitcase. Also, the staff didn’t show me clear direction from hotel.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Large hotel next to a mall. Very convenient location near train station. Attractions are within walking distance Al an easy ride on the train. Rooms are spacious and good sized bed for a Japan hotel!. We would come back and stay here again!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, convenient location in Aeon shopping mall and opposite otaruchikko station. Great views.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overlooking the bay. Quiet.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Convenient for snowboarding to Kiroro. Transportation stops right at the hotel.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good location with good sea view. Rooms need an upgrade as they are quite dated
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff! It was so nice to have the mall attached to the hotel.
Stayed 8 nights in Jan 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
not sure if the property is old but the room just smelled like cigarettes and it made my allergies act up pretty badly while i was staying there. While the view was excellent but i didn't get to enjoyed it much as my allergies was in overdrive. As soon as i moved on to the next hotel, all was well again. I'm sorry, I wish i get to enjoy it more but i just didn't had a great experience here.
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Amenities, property conditions & facilities
Dated hotel with poor decor No gym or onsen Location not great although parking garage convenient
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place will definitely stay again when in Hokkaido
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its such a great place to stay with the price!
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
ㅈㅇㅉㅈㅈㅈㅈㅈㅈㅈㅈㅈㅈㅈㅈㅈㅈㅈ
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Nice hotel, friendly staff
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Property conditions & facilities
We were happy with our stay
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We had a Japanese style room. Very comfy and Great view!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
This is my second stay in this week and in between a ski resort trip. The whole experience is so different and the staff is very helpful
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very outdated especially the bathrooms. The bathrooms had pink tiles and smelled like mold. It is not what we expected, the strong was so strong we had to keep the door closed. We requested to change room the next day, staff wasn’t too helpful. It looks much better in pictures, not what we expected.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff spoke fluent English
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
very perfect
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel 👍👍👍👍
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the 2nd time we are staying in Grand Park Otaru when we visit Otaru. Proximity to the canal and the eateries makes it our choice
Canals decorated with lanterns
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very courteous staff, especially the front desk which was very helpful. The breakfast buffet was outstanding. The Wagyu Steak Dinner waiter wand waitress (on Thursday evening, 11/6/25) were also exceptional with their service ensuring we had the Ultimate dining experience!
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
It was perfect for what we needed.
Stayed 7 nights in Jun 2025