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Walt Disney World Dolphin

4.0 star property

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Photo gallery for Walt Disney World Dolphin

Exterior
Lobby
Couples treatment rooms, sauna, hot tub, steam room, body treatments
View from room
Private beach, white sand, beach towels, beach volleyball

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
$238
$211 nightly
$238 total
Total with taxes and fees
May 7 - May 8

Explore the area

View in a map
1500 Epcot Resort Blvd, Lake Buena Vista, FL, 32830
  • Place, Walt Disney World® Resort
    ‪1 min walk‬
  • Place, Disney's Hollywood Studios®
    ‪14 min walk‬
  • Place, Epcot®
    ‪4 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪31 min drive‬

Room options

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds

8.8 out of 10
Excellent
(483 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds, Resort View

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds, Resort View

8.6 out of 10
Excellent
(170 reviews)
  • Resort view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Park View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Park View

8.6 out of 10
Excellent
(45 reviews)
  • Resort view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed with Sofa bed, Resort View

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed with Sofa bed, Resort View

8.4 out of 10
Very good
(39 reviews)
  • Resort view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(18 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(38 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(131 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds, Resort View (Balcony)

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds, Resort View (Balcony)

8.2 out of 10
Very good
(99 reviews)
  • Resort view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Balcony, Park View

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds, Balcony, Park View

8.0 out of 10
Very good
(28 reviews)
  • Resort view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Balcony, Park View

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed with Sofa bed, Balcony, Park View

10.0 out of 10
Exceptional
(2 reviews)
  • Resort view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Resort View (Balcony)

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed with Sofa bed, Resort View (Balcony)

8.6 out of 10
Excellent
(43 reviews)
  • Resort view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds

  • 360 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed

  • 360 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

8.8 out of 10
Excellent
(39 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

9.2 out of 10
Wonderful
(19 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed (Hearing Accessible)

8.8 out of 10
Excellent
(13 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 360 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(3 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Walt Disney World Swan
Bay Lake
  • On private beach
  • Pool
  • Hot tub
  • Kids pool
4.6 out of 5, Wonderful, 2,073 reviews
$211 nightly
The price is $238
Apr 23 - Apr 24
Total with taxes and fees
Walt Disney World Swan

About the neighborhood

Lake Buena Vista

Located in Lake Buena Vista (Bay Lake), Walt Disney World Dolphin is within a 10-minute drive of Disney Springs™ and Epcot®. .This beach hotel is 3.6 mi (5.7 km) from Disney's Hollywood Studios® and 5 mi (8.1 km) from Magic Kingdom® Park.

What's nearby

  • Walt Disney World® Resort - 1 min walk - 0.0 miles
  • Disney's Fantasia Gardens Miniature Golf Course - 5 min walk - 0.3 miles
  • Disney's Hollywood Studios® - 14 min walk - 0.7 miles
  • Disney's Blizzard Beach Water Park - 4 min drive - 1.7 miles
  • Epcot® - 4 min drive - 1.3 miles

Getting around

  • Orlando Station - 25 min drive
  • Orlando Intl. Airport (MCO) - 34 min drive

Restaurants

  • ‪The Rose & Crown Pub & Dining Room - ‬7 min drive
  • ‪Les Halles Boulangerie Patisserie - ‬5 min drive
  • ‪Cape May Cafe - ‬14 min walk
  • ‪Tangierine Café - ‬5 min drive
  • ‪Yorkshire County Fish Shop - ‬7 min drive

About this property

Walt Disney World Dolphin

Walt Disney World Dolphin offers 1509 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 49-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

A private beach and a 24-hour health club are featured at the hotel. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a steam room, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mandara Spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 1509 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 3 outdoor pools, you can spend some time at the private beach. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle.
Stop by the hotel's restaurant, Fuel, for lunch, dinner, or brunch. Dining is also available at the coffee shop/cafe, and room service is provided. Relax with a refreshing drink from the bar/lounge or one of the 2 poolside bars. Buffet breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Lake Buena Vista? This hotel has 306979 square feet (28519 square meters) of space consisting of conference space and 61 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
Fuel - This café serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Rosa Mexicano - Overlooking the garden, this restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.
Fountain - This family restaurant specializes in American cuisine and serves lunch and dinner. A children's menu is available. Open select days.
Bourbon Steak - This steakhouse specializes in American cuisine and serves dinner only. Open select days.
Bluezoo - This seafood restaurant specializes in seafood and serves dinner only. Open select days.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Limo/town car service
  • Self parking on site (USD 42.60 per night; includes in/out privileges)
  • Valet parking on site (USD 64.97 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: USD 29.99 for adults and USD 19.99 for children
  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bluezoo
  • Bourbon Steak
  • Fountain
  • Fuel
  • Rosa Mexicano

Things to do

  • 18-hole adjacent golf course
  • 24-hour health club
  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Children's club
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Golf caddies
  • Golf carts
  • Karaoke
  • Playground
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free theme park shuttle
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 306,979 square feet of conference space
  • 61 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Beach towels
  • Dock
  • Firepit
  • Garden
  • On a lake
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (80 inch wide door)
  • Handrails in stairways (36 inches high)
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 27 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 39.38 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 56.25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • Health club access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 29.99 for adults and USD 19.99 for children
  • Self parking fee: USD 42.60 per night (in/out privileges)
  • Valet parking fee: USD 64.97 per night (in/out privileges)
  • Rollaway bed fee: USD 39.38 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 18 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dolphin Hotel
Dolphin Walt Disney World
Walt Disney World Dolphin
Walt Disney World Dolphin Hotel
Walt Disney World Dolphin Resort
Dolphin Resort
Walt Disney World Dolphin Resort Lake Buena Vista
Walt Disney World Dolphin Lake Buena Vista
Walt Disney World Dolphin Bue
Walt Disney World Dolphin Hotel
Walt Disney World Dolphin Lake Buena Vista
Walt Disney World Dolphin Hotel Lake Buena Vista

Walt Disney World Dolphin Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2825 out of 4138 reviews
Rating 8 - Good. 634 out of 4138 reviews
Rating 6 - Okay. 348 out of 4138 reviews
Rating 4 - Poor. 181 out of 4138 reviews
Rating 2 - Terrible. 150 out of 4138 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Vanessa

Stayed 5 nights in Dec 2025

10/10 Excellent

xiaomeng

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
The room was little outdated but the staff was helpful
Stayed 3 nights in Jan 2026

10/10 Excellent

Dan

Stayed 1 night in Jan 2026

10/10 Excellent

James

Stayed 2 nights in Jan 2026

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

ROCIO

Stayed 1 night in Jan 2026

10/10 Excellent

Gregory

Stayed 1 night in Jan 2026

10/10 Excellent

Daniel

Stayed 1 night in Jan 2026

10/10 Excellent

Stacy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly at check in and room is updated with nice features
Stayed 1 night in Jan 2026

2/10 Terrible

melanie

Stayed 1 night in Jan 2026

10/10 Excellent

Kevin

Stayed 1 night in Jan 2026

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities
Super clean. Excellent hotel and very confidently located right next to Epcot. Perfect.
Stayed 1 night in Jan 2026

8/10 Good

DeAnn

Liked: Cleanliness, staff & service, amenities
Good location to Boardwalk and Epcot. Clean rooms. Kind of needs a ‘fresh up’in some areas
Stayed 6 nights in Dec 2025

8/10 Good

kurt

Stayed 2 nights in Dec 2025

8/10 Good

Melissa Diana

Liked: Cleanliness, property conditions & facilities
Clean room. Good food. Pool was nice.
Stayed 5 nights in Dec 2025

10/10 Excellent

Corisma

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! We loved the amenities, the atmosphere, everything was perfect..
Stayed 6 nights in Dec 2025

10/10 Excellent

Jenny

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel for a Disney vacation! Location was perfect and the staff were very helpful and kind. Rooms were a good size for a family of four as well.
Stayed 4 nights in Dec 2025

4/10 Poor

Rhonda

Liked: Property conditions & facilities
You look out your window and all you see is dumpsters and trucks coming and going very loud with the trucks
Stayed 1 night in Jan 2026

10/10 Excellent

Victoria

Stayed 4 nights in Dec 2025

10/10 Excellent

CHRISTINE

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a short but excellent stay at the Walt Disney World Dolphin. The entire property was beautiful, clean, and very well maintained. There are plenty of restaurant options, all conveniently located, and we loved how the Dolphin and Swan are right next to each other, making it easy to enjoy both resorts and all their dining choices. We’ll definitely be coming back and look forward to staying here again.
Stayed 1 night in Jan 2026

6/10 Okay

ERICK

Stayed 2 nights in Dec 2025

10/10 Excellent

Andrea

Liked: Cleanliness
Stayed 3 nights in Dec 2025

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it, beautiful property
Stayed 1 night in Dec 2025

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Here a few things: 1. The room we were offered to stay in had a view of the vents and hotel docking garage. Every night at 3am, my family can hear the "beep beep beep" sound of docking trucks. And the room is so moist that windows are literally completely covered with water like rain drops (inside of room) 2. The phone NEVER worked despite multiple requests to fix the phone. Its either the most completed hotel room phone in the world (trust me, I am well traveled) or they simply just dont work and dont care about customers. Literally, every time, I had to use hotel's floor phone to make a room service request. 3. The thermostat in the room doesn't work. When I turned it off for the night, still cold air coming out of the vents all night long. And the screen of thermostat simply not working. 4. When we are out of tissues (tissues box empty), room service literally did not replenish tissues, this happened 3 times. 5. When we had 4 people registered in the room, they only gave 2-3 towels. This happened 3 times during this stay. Need I say more? Because I can.
Stayed 5 nights in Dec 2025

8/10 Good

Donna, Grafton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All they seemed to have was grab and go breakfast so we searched elsewhere for a decent breakfast. Had a very nice dinner one night at Todd English blue zoo We didn’t like the $50 a day +taxes charged just to get fresh towels and have somebody make a bed thought this was paid for in our price when we purchased the trip.
Stayed 5 nights in Dec 2025