We’ve stayed here multiple times. We like the pool/lazy river, and location to downtown disney. We arrived at 11pm, used the virtual check in, room wasn’t ready so we went by the pool. We had dinner reservations at 6. About 330 it downpoured which we is not the hotel or staffs fault, so we sat in the lobby. The only inconvenience was although check in was 4PM, the room wasn’t ready until 530. So we had to get changed for dinner in the bathrooms. Maybe some communication from the staff, we asked the front desk twice for an update. Even if it’s “we’re short staffed with housekeeping” and an estimated time would help. The lazy river needed to be cleaned. The other main thing to keep in mind about this property is there is no easy way to get to your parked car. The self parking has no direct path. So your choices are to walk through the convention center portion, then across another parking lot and around a duck pound or down the main vehicle driveway ramp from the entrance and around the duck pound thing. This is super fun when its pouring rain btw and the parking lot is flooded and with squishy shoes and socks. There are some spots where they could make a more direct line of access across the duck pound thing by building more little bridges versus the one spot to cross or walk around. Just keep that in mind, that access to the car isn’t great. Or even better offer a golf cart shuttle or especially when its down pouring. But they do offer valet as well.