Hilton Orlando Buena Vista Palace - Disney SpringsĀ® Area

4.0 star property

Choose dates to view prices

Photo gallery for Hilton Orlando Buena Vista Palace - Disney SpringsĀ® Area

View from room
6 restaurants, breakfast, lunch, dinner served; American cuisine
Presidential Suite, 1 Bedroom | Living area | 50-inch LCD TV with cable channels, TV, pay movies
View from room
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Air conditioning
  • Gym
$233
$207 nightly
$233 total
Total with taxes and fees
Feb 12 - Feb 13

Explore the area

View in a map
1900 East Buena Vista Drive, Lake Buena Vista, FL, 32830
  • Place, Walt Disney WorldĀ® Resort
    ‪1 min walk‬
  • Place, Disney Springsā„¢
    ‪8 min walk‬
  • Place, Disney's Lake Buena Vista Golf Course
    ‪15 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪22 min drive‬

Room options

Presidential Suite, 1 Bedroom

  • 1798 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Resort View

8.4 out of 10
Very good
(75 reviews)
  • 400 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Bathtub)

7.4 out of 10
Good
(14 reviews)
  • 400 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(12 reviews)
  • 398 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Disney Springs View)

8.4 out of 10
Very good
(15 reviews)
  • 400 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Fireworks View)

8.0 out of 10
Very good
(28 reviews)
  • 400 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Bathtub (Mobility & Hearing)

  • 800 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 Bedroom, Accessible (Mobility & Hearing, Roll-in Shower)

  • 800 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • 800 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 2 Bedrooms, Tower

9.0 out of 10
Wonderful
(2 reviews)
  • 1650 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Resort View

8.6 out of 10
Excellent
(102 reviews)
  • 400 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Resort View (Mobility & Hearing, Bathtub)

8.8 out of 10
Excellent
(13 reviews)
  • 398 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Disney Springs View)

8.6 out of 10
Excellent
(19 reviews)
  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Fireworks View)

8.2 out of 10
Very good
(21 reviews)
  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 398 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 797 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Tower

8.8 out of 10
Excellent
(3 reviews)
  • 797 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Twin Bed, Tower (Parlor)

  • 797 sq ft
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 797 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Roll-in Shower)

  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Disney View)

8.8 out of 10
Excellent
(6 reviews)
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Island)

10.0 out of 10
Exceptional
(2 reviews)
  • 797 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Pool View

8.8 out of 10
Excellent
(28 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Pool View (Mobility & Hearing)

7.0 out of 10
Good
(4 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)

  • 797 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

Penthouse, 1 Bedroom, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Pool View (Island)

  • 797 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom (1 KING BED AND PARLOR)

  • 797 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms (1 KING BED/ 2 QUEEN BEDS)

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed

Suite, 1 Bedroom (2 QUEEN BEDS AND PARLOR)

8.0 out of 10
Very good
(1 review)
  • 797 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom

  • 797 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • 797 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms

  • Sleeps 4
  • 2 King Beds

Family Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds

Family Suite, 2 Bedrooms

  • Sleeps 8
  • 3 Queen Beds

Room, 1 King Bed (Pink Ribbon Retreat)

  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (Holiday)

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Holiday)

  • Sleeps 6
  • 2 Double Beds

Similar properties

About the neighborhood

Lake Buena Vista

When you stay at Hilton Orlando Buena Vista Palace - Disney SpringsĀ® Area in Lake Buena Vista, you'll be connected to a shopping center, within a 5-minute drive of Splitsville Luxury Lanes & Dinner Lounge and Disney Springsā„¢. .This resort is 2.1 mi (3.5 km) from Disney's Typhoon Lagoon Water Park and 3.2 mi (5.2 km) from Orlando Vineland Premium Outlets.

What's nearby

  • Walt Disney WorldĀ® Resort - 1 min walk - 0.0 miles
  • Disney Springsā„¢ - 8 min walk - 0.5 miles
  • Disney's Lake Buena Vista Golf Course - 15 min walk - 0.8 miles
  • House of Blues Orlando - 15 min walk - 0.8 miles
  • Disney's Typhoon Lagoon Water Park - 3 min drive - 2.1 miles

Getting around

  • Orlando Station - 23 min drive
  • Orlando Intl. Airport (MCO) - 25 min drive

Restaurants

  • ‪Ghirardelli Ice Cream & Chocolate Shop - ‬11 min walk
  • ‪T-Rex Cafe - ‬11 min walk
  • ‪Rainforest Cafe - ‬9 min walk
  • ‪The Boathouse - ‬13 min walk
  • ‪Ice Cave - ‬11 min walk

About this property

Hilton Orlando Buena Vista Palace - Disney SpringsĀ® Area

Pet-friendly resort with 6 restaurants connected to a shopping center in Lake Buena Vista
Hilton Orlando Buena Vista Palace - Disney SpringsĀ® Area offers 1011 air-conditioned accommodations with laptop-compatible safes and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 50-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Lake Buena Vista resort provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a lazy river and a fitness center.
Make yourself at home in one of the 1011 air-conditioned rooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with Egyptian cotton sheets. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a lazy river and a fitness center. Additional amenities at this resort include wireless internet access (surcharge), concierge services, and a ballroom.
Enjoy American cuisine at LetterPress, one of the resort's many dining establishments, which include 6 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. To-go breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of a conference center and 70 meeting rooms. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
LetterPress - This buffet restaurant specializes in American cuisine and serves breakfast, brunch, and dinner.
Shades - This poolside family restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open select days.
Citrus28 - This cafƩ serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
Sunnies - This restaurant specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Blue - This sports bar serves dinner and light fare. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Self parking on site (USD 38 per day; includes in/out privileges)
  • Valet parking on site (USD 48 per night)
  • Onsite parking includes off-street options

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 30 per person
  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Blue
  • Citrus28
  • LetterPress
  • Shades
  • Sunnies

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Games
  • Gym
  • Heated pool
  • Lazy river

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 70 meeting rooms
  • Conference center
  • Coworking space

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (41 inch wide door)
  • Handrails in stairways (31 inches high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (41 inches high)

More

  • 2 buildings
  • 27 floors
  • Ballroom
  • Banquet hall
  • Built in 1983
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 46.13 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Pool access
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 10 to 30 per person
  • Fee for in-room wireless internet: USD 0.00 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 0.00 per day (rates may vary)
  • Self parking fee: USD 38 per day (in/out privileges)
  • Valet parking fee: USD 48 per night
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Buena Vista Hotel
Buena Vista Hotel Palace
Hilton Orlando Buena Vista Palace Disney Springs Area Hotel
Buena Vista Palace Hotel
Hotel Buena Vista
Hotel Buena Vista Palace
Palace Buena Vista
Palace Buena Vista Hotel
Buena Vista Palace Hotel Lake Buena Vista
Buena Vista Palace Lake Buena Vista
Buena Vista Palace Resort Lake Buena Vista
Hilton Orlando Palace Disney Springs Area Hotel
Hilton Orlando Palace Disney Springs Area
Hilton Orlando Buena Vista Palace Disney Springs Area
Hilton Orlando Buena Vista Palace Disney SpringsĀ® Area
Hilton Orlando Buena Vista Palace - Disney SpringsĀ® Area Resort

Hilton Orlando Buena Vista Palace - Disney SpringsĀ® Area Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1004 out of 1685 reviews
Rating 8 - Good. 284 out of 1685 reviews
Rating 6 - Okay. 195 out of 1685 reviews
Rating 4 - Poor. 101 out of 1685 reviews
Rating 2 - Terrible. 101 out of 1685 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony Peter

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property that was perfect for my family on our trip to Orlando and Disney. Hotel staff was super nice. Property was very clean and the pool/lazy river was incredible. My family loved it! Plus Disney Springs area is great and shuttle bus to Disney World was easy. Highly recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

Luis

Stayed 3 nights in Oct 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2025

4/10 Poor

William

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We expected a much nicer stay from a Hilton hotel. We booked a room with a Disney Springs view which cost more than the Fireworks view. When we checked in the lady handed us our keys and I asked if this is the Disney Springs view, she said no I gave you a free upgrade to the fireworks view. We asked her to change it to what we booked, it didn’t leave us with a good feeling and she wasn’t very friendly from the start. She didn’t seem like she wanted to be there. The room was fair, some ash or dirt on the bed. We had a hard time locating a working outlet for the phone charger. The one next to the night stand didn’t work. I found an extension cord behind the bed and used that. The towels were like card board and the shower was very narrow. The prices in the grab and go restaurant was ridiculous, do they really need to charge $8 for one cookie? We almost booked the place for three nights and were very happy that we didn’t and left after one night.
Stayed 1 night in Oct 2025

6/10 Okay

JOE

Liked: Cleanliness, staff & service
No hot water the afternoon of check in… shower Luke warm at best… next day early a.m. it was hot…staff excellent, very friendly!
Stayed 1 night in Oct 2025

10/10 Excellent

Camilla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We originally went for a room without a view, however they surprised us with an upgrade to a room on the 11th floor with a view of the pool/lazy river and all of Disney Springs. I HIGHLY recommend spending the extra money and booking a room with a view! It makes your entire trip feel unreal and it’s quite fun to see the Rainforest Cafe volcano erupt from the balcony. The view at night was definitely our favorite part! This hotel offers many options for dining, including convenient room service from 7am-11am and 4pm-11pm. Their breakfast buffet is a surcharge but it’s worth it. They have included an option to create your own omelet, where a chef will cook it in front of you, with PLENTY of options for toppings (including tofu)! The hotel has a pathway that leads you right to Disney Springs! It also offers shuttle buses to the Disney Theme Parks (however we did not utilize those on this trip). This hotel has really made our trip even more enjoyable!
Stayed 1 night in Oct 2025

8/10 Good

Abbigael

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Room was quite humid and the shower didn’t appear to me cleaned when we arrived. However, the room smelt clean and the hotel location was great.
Stayed 3 nights in Oct 2025

2/10 Terrible

Andrea

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Brian, Orange Park

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice as always
Stayed 2 nights in Aug 2025

10/10 Excellent

Vicki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every staff member I encountered from check in to valet at the end was fantastic. I don’t understand all the negative reviews on here. The room was spacious and very clean. We had a fireworks balcony view which was great. The bed was very comfortable as well. Pool was nice with the two sides and plenty of seating. The shades bar made great drinks with fast, friendly service as well. Of course, the ability to walk to Disney springs was nice as well! I would definitely stay here again. Only thing I didn’t care for was they had Hilton guest ambassadors in the lobby on Sunday. They had a great offer but it also required to sit through a presentation to become a grand vacations club member. The lady was friendly and didn’t mind that I declined the offer but I would have preferred to not be stopped and talked to for 5 minutes. But that doesn’t change that I would stay here again, I might just pretend to be on the phone when passing them LOL
Stayed 1 night in Sep 2025

10/10 Excellent

Kelli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to Disney Springs! Lots of food choices.
Stayed 1 night in Oct 2025

10/10 Excellent

Jorge, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

JACQUELINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the lazy river.
Stayed 2 nights in Aug 2025

8/10 Good

Diana

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Karen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Megan

Stayed 1 night in Aug 2025

10/10 Excellent

Lauren Daye

Liked: Cleanliness, amenities
Great dining staff, property was super clean. Could use housekeeping a bit more but other than that 10/10.
Stayed 5 nights in Sep 2025

10/10 Excellent

Christian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and friendly staff
Stayed 1 night in Sep 2025

6/10 Okay

Gary

Traveled with family
Disliked: Cleanliness, property conditions & facilities
This hotel is badly in need of updating. There were only a couple charging receptacles in the room and only one worked. So I tried my plugin charging accessory and the contacts in the wall receptacle were so loose that the plug would fall out. There were areas in the room that didn’t look like they had been cleaned or dusted for years. The shower head didn’t spray properly and the bathroom sink took forever to drain. They left us one roll of the cheapest possible toilet paper. It had a good location close to Disney Springs but I would not stay there again.
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Sep 2025

8/10 Good

Rose

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hotel clean and clos
Stayed 3 nights in Sep 2025

10/10 Excellent

Nishani

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, walking distance to Disney Springs, lots of shops and stores nearby
Stayed 2 nights in Sep 2025

10/10 Excellent

Christine, Manalapan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

6/10 Okay

Marla

Traveled with family
Disliked: Amenities
The Island Buliding is more of an inconvenience than an "upgrade" as the receptionist stated. All of the amenities are in the main building. It was quiet. We found it difficult to charge our phone as most of the outlets apart from those in the restroom areas were difficult yo access or did not work. The balcony door was also very difficult to open and close - often partially opened. once completely closed the A/C worked beautifully. Housekeeping was amazing and swiftly accommodated any requests. Stay was "meh".
Stayed 1 night in Sep 2025

8/10 Good

Le

Stayed 4 nights in Sep 2025