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voco The Franklin New York by IHG

3.5 star property

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Photo gallery for voco The Franklin New York by IHG

Exterior
Hiking
Premium bedding, pillowtop beds, in-room safe, individually decorated
Point of interest
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Pet friendly
  • Air conditioning
  • Free WiFi
$278
$239 nightly
$278 total
Total with taxes and fees
Jan 5 - Jan 6, 2026

Explore the area

View in a map
164 E 87th St, New York, NY, 10128
  • Place, Solomon R. Guggenheim Museum
    ‪6 min walk‬
  • Place, Central Park
    ‪8 min walk‬
  • Place, Metropolitan Museum of Art
    ‪10 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪35 min drive‬

Room options

Standard Double Room

  • Sleeps 2

Standard Queen Room

  • Sleeps 2

View all photos for Standard Two Double Room

Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Two Double Room

  • Sleeps 4

View all photos for Premium Corner Queen Room

Premium bedding, pillowtop beds, in-room safe, individually decorated

Premium Corner Queen Room

  • Sleeps 2

Premium King Room

  • Sleeps 2

View all photos for Mobility Accessible Double Room with Roll in Shower

Premium bedding, pillowtop beds, in-room safe, individually decorated

Mobility Accessible Double Room with Roll in Shower

  • Sleeps 2

View all photos for Mobility Accessible Double Room with Tub

Premium bedding, pillowtop beds, in-room safe, individually decorated

Mobility Accessible Double Room with Tub

  • Sleeps 2

View all photos for Hearing Accessible Queen Room

Premium bedding, pillowtop beds, in-room safe, individually decorated

Hearing Accessible Queen Room

  • Sleeps 2

Hearing Accessible Premium King Room

  • Sleeps 2

View all photos for Premium Room, 1 King Bed, Accessible (Communications)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Premium Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(12 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Communications)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 Queen Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(8 reviews)
  • 130 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Double Bed, Accessible Bathtub (Cosy, Mobility)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 Double Bed, Accessible Bathtub (Cosy, Mobility)

8.4 out of 10
Very good
(11 reviews)
  • 130 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Roll-in Shower (Mobility Accessible)

Standard Room, 1 Double Bed, Roll-in Shower (Mobility Accessible) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 1 Double Bed, Roll-in Shower (Mobility Accessible)

7.6 out of 10
Good
(5 reviews)
  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Cosy)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 Double Bed (Cosy)

9.0 out of 10
Wonderful
(11 reviews)
  • 130 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Premium Room, 1 King Bed

8.6 out of 10
Excellent
(30 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Premium Room, 1 Queen Bed

8.4 out of 10
Very good
(15 reviews)
  • 150 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Cosy)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 Queen Bed (Cosy)

8.6 out of 10
Excellent
(34 reviews)
  • 130 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(48 reviews)
  • 220 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room

8.4 out of 10
Very good
(5 reviews)
  • 130 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Courtyard New York Manhattan/Upper East Side
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
4.2 out of 5, Very Good, 1,202 reviews
$179 nightly
The price is $209
Jan 4 - Jan 5, 2026
Total with taxes and fees
Courtyard New York Manhattan/Upper East Side

About the neighborhood

New York

A stay at voco The Franklin New York by IHG places you in the heart of New York, within a 15-minute walk of Central Park and Metropolitan Museum of Art. .This boutique hotel is 0.7 mi (1.1 km) from Mount Sinai Hospital and 1.8 mi (2.8 km) from 5th Avenue.

What's nearby

  • Solomon R. Guggenheim Museum - 6 min walk - 0.4 miles
  • Madison Avenue - 6 min walk - 0.4 miles
  • Central Park - 8 min walk - 0.5 miles
  • Metropolitan Museum of Art - 10 min walk - 0.5 miles
  • Mount Sinai Hospital - 12 min walk - 0.7 miles

Getting around

  • 86 St. Station (Lexington Av.) - 2 min walk
  • New York Harlem 125th St. Station - 4 min drive
  • LaGuardia Airport (LGA) - 27 min drive

Restaurants

  • ‪Krispy Kreme - ‬2 min walk
  • ‪Panera - ‬1 min walk
  • ‪Shake Shack - ‬2 min walk
  • ‪Chick-fil-A - ‬1 min walk
  • ‪Bocado - ‬1 min walk

About this property

voco The Franklin New York by IHG

Hotel with a coffee shop, 9-minute walk to Central Park
Voco The Franklin New York by IHG offers 49 accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Make yourself at home in one of the 49 individually decorated guestrooms. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Enjoy a meal at Coffee Shop or snacks in the hotel's coffee shop/cafe.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Coffee Shop - Onsite coffee shop.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 45 per day)
  • Secured self parking on site (USD 45 per day)

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Coffee Shop

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Renovated entire property - October 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch TV with premium cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 67 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 11.48 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Secured self parking fee: USD 45 per day
  • Nearby parking fee: USD 45 per day(10 ft away; open 24 hours)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Franklin Hotel
Franklin Hotel New York
Franklin New York
Hotel Franklin

voco The Franklin New York by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 595 out of 849 reviews
Rating 8 - Good. 181 out of 849 reviews
Rating 6 - Okay. 40 out of 849 reviews
Rating 4 - Poor. 18 out of 849 reviews
Rating 2 - Terrible. 15 out of 849 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eric, Oxnard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location nice clean property
Stayed 3 nights in Sep 2025

8/10 Good

Jane, Farmington

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to museums. Staff is very proficient and helpful. Parking next door is convenient and staff friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Lillian A.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

A night at the franklin

Staff was a lady at the desk and she was very nice and carried an ice bucket for me to my room. The AC wasn’t working properly - and the system to change the AC is very complicated - the room was teeny tiny as was bathroom. It was all okay but more like a holiday inn than a hotel. I had very noisy neighbors throughout the night and was woken up numerous times-I wouldn’t choose that hotel again.
Stayed 1 night in Sep 2025

10/10 Excellent

Denean

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Close proximity to Central Park and museums.
Stayed 3 nights in Aug 2025

8/10 Good

james

Disliked: Cleanliness
Stayed 2 nights in Aug 2025

6/10 Okay

Herman

Liked: Cleanliness
Disliked: Room comfort

T

Stayed 1 night in Aug 2025

10/10 Excellent

Elan

Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
The property was convenient to where we needed to be. Staff very helpful. Entrance was not handicap accessible. Bit noisy on streetside. But room was comfortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Stayed 3 nights in Aug 2025

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities
Prefect hotel for my visit in UES. Staff was nice, Rooms arent huge but they were clean and the bed was extremely comfortable. Plus there was a nespresso machine and complimentary bottled water so convenient for an early cup of coffee. I would definitely stay here again. Note that there are at least 4 steps to enter lobby.
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was small but very clean and the staff were extremely helpful, friendly and helpful
Stayed 2 nights in Aug 2025

10/10 Excellent

Georgiena

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location on Manhattan's Upper East Side. Museums, restaurants, Central Park are all close by. We stayed here because its 10 short blocks to Lenox Hill Hospital. For out-of-towners -- know that the rooms are small, but hopefully you will be out exploring this great city. Very welcoming staff, cozy. We will stay there again.
Stayed 2 nights in Aug 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Good Trip

Stayed 3 nights in Aug 2025

6/10 Okay

Cindy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Elevator kept breaking. Front desk very friendly. Should not talk politics with guests!!!
Stayed 2 nights in Aug 2025

8/10 Good

Jina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel location is convenient. The price is good for NYC. The rooms are very small. The bed is comfortable and the employees are helpful and polite.
Stayed 3 nights in May 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived at the hotel at 3:30pm ( 30 minutes past check-in). Our room was not ready and they couldn’t tell us when it would be… we were there to attend a shiva service so were forced to get ready in a public bathroom and leave our luggage in another families accommodations. We were told we would be called when the room was ready but did not receive a call. We had to go back to the front desk to find out our when we could get into the room ( past the time of our service). We were not able to get into our room till the evening when we arrived back only to find out that they had overbooked many rooms during our day. The rooms are extremely small and the AC stopped working in the middle of the night. Will not book again in the future.
Stayed 1 night in Aug 2025

8/10 Good

Zion

Liked: Cleanliness, staff & service
Nice
Stayed 1 night in Jul 2025

8/10 Good

Reza, Kirkland

Small room
Stayed 3 nights in Aug 2025

10/10 Excellent

juanita

Stayed 2 nights in Jul 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Nice staff. Small rooms. Will come back.
Stayed 6 nights in Jul 2025

10/10 Excellent

Andy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot in Upper East Side

Terrific little hotel. Clean, very well located. Just extremely tight.
Stayed 7 nights in Jul 2025

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a small hotel with great staff and excellent location. Rooms are very small so if you're someone who likes to spend a lot of time in your room, this is probably not for you if you're more than 1 person. But we were out and about most of the time so it was perfect for us. Two suggestions: the outdoor patio needs attention in order for guests to use and it would be helpful if the room with multiple tables could be opened before 9am since the available tables around the coffee area filled up quickly. We will definitely stay here on our next visit.
Stayed 2 nights in Jul 2025