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voco The Franklin New York by IHG

Property class: 3.5

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Photo gallery for voco The Franklin New York by IHG

A tall building with a distinctive architectural style, featuring multiple windows and a curved facade.
A covered outdoor dining area with tables and chairs, a potted plant, and a view of the outside.
A coffee machine and two cups on a table with a sofa and a plant in the background.
A theater marquee with the name 'The Franklin' and a brick facade with a large window.
A modern living room with a sofa, a bench, a coffee table with a vase of flowers, and a large window with curtains.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Air conditioning
  • Housekeeping
The current price is $345
$298 nightly
$345 total
Total with taxes and fees
Nov 8 - Nov 9

Explore the area

View in a map
164 E 87th St, New York, NY, 10128
  • Place, Madison Avenue
    ‪6 min walk‬
  • Place, Central Park
    ‪8 min walk‬
  • Place, Metropolitan Museum of Art
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪55 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Accessible (Communications)

A hotel room with a large bed, a bench, a chair, a chandelier, and a large window with sheer curtains.

Premium Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(14 reviews)
  • 220 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Communications)

A room with a bathroom, a desk, and a TV.

Room, 1 Queen Bed, Accessible (Communications)

8.8 out of 10
Excellent
(9 reviews)
  • 130 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Double Bed, Accessible (Cosy, Mobility)

A hotel room with a large bed, a flat-screen TV mounted on the wall, a bedside table with a lamp, and a window with sheer curtains.

Room, 1 Double Bed, Accessible (Cosy, Mobility)

8.8 out of 10
Excellent
(14 reviews)
  • 130 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Mobility Accessible)

A bedroom with a bed, a desk, a chair, a chandelier, and a window with curtains.

Standard Room, 1 Double Bed, Accessible (Mobility Accessible)

7.8 out of 10
Good
(8 reviews)
  • 150 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Cosy)

A room with a bathroom, a desk, and a TV.

Room, 1 Double Bed (Cosy)

9.0 out of 10
Wonderful
(11 reviews)
  • 130 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed

A hotel room with a large bed, a bench, a chair, a chandelier, and a large window with sheer curtains.

Premium Room, 1 King Bed

8.6 out of 10
Excellent
(34 reviews)
  • 220 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed

A bedroom with a large bed, a TV mounted on the wall, and a desk with a lamp.

Premium Room, 1 Queen Bed

8.6 out of 10
Excellent
(17 reviews)
  • 150 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Cosy)

A room with a bathroom, a desk, and a TV.

Room, 1 Queen Bed (Cosy)

8.6 out of 10
Excellent
(37 reviews)
  • 130 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(55 reviews)
  • 220 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

A bed with white bedding and two pillows.

Standard Room

8.8 out of 10
Excellent
(6 reviews)
  • 130 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

New York

A stay at voco The Franklin New York by IHG places you in the heart of New York, within a 10-minute walk of Central Park and Metropolitan Museum of Art. .This boutique hotel is 0.7 mi (1.1 km) from Mount Sinai Hospital and 1.8 mi (2.8 km) from 5th Avenue.

What's nearby

  • 92nd Street Y - 5 min walk - 0.3 miles
  • Solomon R. Guggenheim Museum - 6 min walk - 0.4 miles
  • Madison Avenue - 6 min walk - 0.4 miles
  • Central Park - 8 min walk - 0.5 miles
  • Metropolitan Museum of Art - 8 min walk - 0.5 miles

Getting around

  • 86 St. Station (Lexington Av.) - 2 min walk
  • New York Harlem 125th St. Station - 5 min drive
  • LaGuardia Airport (LGA) - 26 min drive

Restaurants

  • ‪Krispy Kreme - ‬2 min walk
  • ‪Paris Baguette - ‬2 min walk
  • ‪Panera - ‬1 min walk
  • ‪HEYTEA teabar - ‬2 min walk
  • ‪Mimi's Pizza - ‬3 min walk

About this property

voco The Franklin New York by IHG

Voco The Franklin New York by IHG offers 49 accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Make yourself at home in one of the 49 individually decorated guestrooms. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Enjoy a meal at Coffee Shop or snacks in the hotel's coffee shop/cafe.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Coffee Shop - Onsite coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 60 per day)
  • Secured self parking on site (USD 60 per day)

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Coffee Shop

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch TV with premium cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individually decorated
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 67 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 44.76 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Secured self parking fee: USD 60 per day
  • Nearby parking fee: USD 60 per day(10 ft away; open 24 hours)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Franklin Hotel
Franklin Hotel New York
Franklin New York
Hotel Franklin

voco The Franklin New York by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 680 out of 958 reviews
Rating 8 - Good. 197 out of 958 reviews
Rating 6 - Okay. 46 out of 958 reviews
Rating 4 - Poor. 19 out of 958 reviews
Rating 2 - Terrible. 16 out of 958 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay loved it so clean
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the Franklin. Helpful, friendly staff, clean and hospitable, and close to the museums and good restaurants.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, perfect for a few nights out in NYC
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly staff
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite place to stay especially due to proximity of the Met.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great stay, location and service!
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property! Super friendly, helpful and accommodating staff. Rooms are cozy and well maintained with comfy beds. Would stay here again!!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location, fun/helpful staff. Absolutely first rate for the price.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, quiet and the front desk staff was really nice
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you 🌹All good Super
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The staff was fantastic and the location was walkable
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at The Franklin. The staff is especially friendly and helpful. The rooms are small, which is typical for NYC but they were quiet and clean, and the beds were comfortable. I’ll definitely stay there again.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great accommodations and staff
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Friendly staff, clean room, great location.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Love this place. Amazing architecture and warm and cozy.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Very nice staff! Great location.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy clean hotel good location friendly staff
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff here. They’re so friendly and helpful
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a wonderful neighborhood with easy access to many things. Staff here is fantastically friendly and attentive. Highly recommend.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

clean and excellent location.. great shower and comfortable bed
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The room was nice, the staff was tremendous, and this is a perfect UES location with easy access to the subway and the FDR.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
It was clean and well appointed. I would definitely stay again.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and the rooms were clean. Also, loved the seltzer fountain!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone are wonderful.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was easy, staff is super friendly, colorful/well designed room, comfortable bed, excellent location.
Stayed 2 nights in Oct 2025