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DoubleTree by Hilton New York Times Square West

Star Rating
4 out of 5

Information

Reviews

4.0 / 5Good
2,066 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Times Square
    5 min walk
  • Popular Location
    Broadway
    11 min walk
  • Popular Location
    Macy's
    12 min walk
  • Airport
    New York, NY (LGA-LaGuardia)
    13 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Standard Room, 1 King Bed, Non Smoking

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 1 King Bed, Accessible, City View (Hearing)

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Premium Room, 1 King Bed, Non Smoking, City View

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 1 King Bed, Accessible (Roll-in Shower)

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Standard Room, 2 Double Beds, Non Smoking

    Room Amenities

    • Sleeps 4
    • 2 Double Beds
    More details
  • Room, 1 King Bed, Non Smoking, View (Freedom Tower View)

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 2 Double Beds, Non Smoking, City View

    Room Amenities

    • City view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Premium Room, 2 Double Beds, Non Smoking, City View

    Room Amenities

    • City view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Room, 1 King Bed, Non Smoking, City View

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details

About this area

New York

In the city center, DoubleTree by Hilton New York Times Square West is in New York's Midtown neighborhood, an area with good airport proximity. Times Square and Empire State Building are notable landmarks, and travelers looking to shop may want to visit Macy's and 5th Avenue. Looking to enjoy an event or a game? See what's going on at Madison Square Garden, or consider St. James Theatre for a night out. Our guests appreciate the hotel's central location for the sightseeing. It's also convenient to public transportation: Times Sq. - 42 St. Station is 7 minutes by foot and 42 St. - Bryant Pk. Station is 9 minutes.

What's nearby

  • Popular Location
    Times Square - 5 min walk
  • Popular Location
    Broadway - 11 min walk
  • Popular Location
    Macy's - 12 min walk
  • Popular Location
    Empire State Building - 16 min walk
  • Popular Location
    Radio City Music Hall - 19 min walk

Getting around

  • New York Penn Station - 11 min walk
  • Times Sq. - 42 St. Station - 7 min walk
  • New York, NY (LGA-LaGuardia) - 13 min drive

Restaurants

  • Tranzit – Restaurant with a bar offering American cuisine. Serves breakfast and dinner daily.
  • High Bar – Rooftop bar. Open daily.

About this property

DoubleTree by Hilton New York Times Square West

This smoke-free hotel features a restaurant, 2 bars/lounges, and a fitness center. WiFi in public areas is free. Additionally, a coffee shop/café, a rooftop terrace, and a 24-hour business center are onsite. All 612 rooms offer WiFi, room service, and LCD TVs with cable channels. Wired Internet, coffee makers, and hair dryers are among the other amenities available to guests.

Policies

Check-in

Check-in between 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 50.00 per stay
  • 1 per room (up to 25 lbs)
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day
  • Resort fee: USD 34.42 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Internet access

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 22.00 and USD 30.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 (rates may vary)
  • Valet parking fee: USD 72 per day
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Property is also known as

  • DoubleTree Hilton New York Times Square West Hotel
  • DoubleTree Hilton Times Square West Hotel
  • DoubleTree Hilton New York Times Square West
  • DoubleTree Hilton Times Square West
  • DoubleTree by Hilton New York Times Square West 
  • DoubleTree Hilton Times Squar
  • DoubleTree by Hilton New York Times Square West Hotel
  • DoubleTree by Hilton New York Times Square West New York
  • DoubleTree by Hilton New York Times Square West Hotel New York

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking: USD 72 per day

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11 AM: USD 22.00-30.00 per person
  • 1 restaurant and 1 coffee shop/café
  • 2 bars/lounges
  • Room service available

Things to do

  • Fitness center

Family friendly

  • Dry cleaning service
  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Chinese
  • English
  • French
  • Italian
  • Korean
  • Russian
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms
  • Conference space (1000 square feet)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • 40-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Turndown service

Nearby things to do

Where to eat

  • Tranzit – Restaurant with a bar offering American cuisine. Serves breakfast and dinner daily.
  • High Bar – Rooftop bar. Open daily.
5 - Excellent
702
4 - Good
886
3 - Okay
267
2 - Mediocre
128
1 - Poor
83
4.2
Cleanliness
4.2
Service and Staff
3.9
Amenities
4.0
Property condition

3/5

Do not expect a Hilton experience

I had a terrible check-in experience with a beeping alarm sound that did not let me sleep. I later was moved to a room with a dead and living roach, after which I was asked to move back to room number 1. I could live with a sound but not with a roaming pest around. On day 2, I was moved to a higher floor and decent room. I was told I could not change again (not that I needed to), as if the first two choices were my fault! On the last day, electricity was shut off but obviously not the hotel's fault, so elevators were off and the 25 floor down/up commute was not very fun. Overall, I chose the hotel for its price, but its location is not the best and neither is the price. You get what you pay for. I had stayed at a Hilton in midtown a couple weeks prior and you cannot even compare both. Even if it is marketed as a hotel by Hilton, there is no way the experience you have at this hotel is a Hilton experience. I remember on check out the lady was looking at me with the most uninterested look when I asked a simple question about my card. The staff seems to be unhappy about the long queues. Hotels are all about the experience and service. Your check in staff should be inspired by your staff attending the bags. Although their job is also very demanding, they are always smiling and welcoming and warm.

Stayed 7 nights in Jul 2019

4/5 Good

Continuing 21st B- day party trip for my daughter

Stayed for one night was day after my child 21 st B day we had to be up early next day to attend life taping of the Wendy’s show in the studio so we decided to stay the night in NYC Love the rooftop views and the experience was satisfactory overall... we love 25 min away from Manhattan so for us it’s easy to visit NYC... anyhow first time in this hotel 🏨 I would recommend it and maybe go back there for different occasions!

Stayed 1 night in Jul 2019

4/5 Good

The service was great and the room was comfortable. Easy access to the train. The bus terminal across the street attracted a large vagrant population

Stayed 1 night in Jul 2019

5/5 Excellent

This traveler didn’t leave comments with their review
Stayed 1 night in May 2019

1/5

Room was extremely small! No amenities what so ever. Room smelled as well.

Stayed 1 night in Jul 2019

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