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DoubleTree by Hilton New York Times Square West

4.0 star property

Choose dates to view prices

Photo gallery for DoubleTree by Hilton New York Times Square West

Rooftop bar
Creator video - submitted by kaya gravitter
Terrace/patio
Reception
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Air conditioning
  • Breakfast available
  • Parking available
$120
$101 nightly
$120 total
Total with taxes and fees
Apr 12 - Apr 13

Explore the area

View in a map
350 W 40th St, New York, NY, 10018
  • Place, Times Square
    ‪6 min walk‬
  • Place, Jacob K. Javits Convention Center
    ‪6 min walk‬
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking

  • 246 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(204 reviews)
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, City View

City view

Room, 2 Double Beds, Non Smoking, City View

7.8 out of 10
Good
(41 reviews)
  • City view
  • 246 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking, City View

  • City view
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Double Beds, Non Smoking, City View

8.0 out of 10
Very good
(18 reviews)
  • City view
  • 246 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed, Non Smoking, City View

7.2 out of 10
Good
(9 reviews)
  • City view
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking

  • City view
  • 246 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)

View from room

Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)

7.4 out of 10
Good
(27 reviews)
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

View from room

Room, 1 King Bed, Accessible (Roll-in Shower)

7.8 out of 10
Good
(9 reviews)
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Hearing)

View from room

Room, 1 King Bed, Accessible, City View (Hearing)

7.0 out of 10
Good
(4 reviews)
  • City view
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible King Room with Shower

In-room safe, desk, laptop workspace, blackout drapes

Accessible King Room with Shower

  • Sleeps 2

View all photos for Room, 1 King Bed, Accessible, River View (Hearing Accessible)

View from room

Room, 1 King Bed, Accessible, River View (Hearing Accessible)

  • River view
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, River View, Corner

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, River View, Corner

  • River view
  • 246 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard King Room-Hearing Accessible

  • Sleeps 2

King Room With City View-Hearing Accessible

  • Sleeps 2

View all photos for Standard King Room

In-room safe, desk, laptop workspace, blackout drapes

Standard King Room

  • Sleeps 2

View all photos for King Room With City View

In-room safe, desk, laptop workspace, blackout drapes

King Room With City View

  • Sleeps 2

King Room With Downtown River View

  • Sleeps 2

View all photos for Two Double Room With City View

In-room safe, desk, laptop workspace, blackout drapes

Two Double Room With City View

  • Sleeps 4

View all photos for Deluxe Two Double Corner With Uptown River View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Two Double Corner With Uptown River View

  • Sleeps 4

View all photos for Standard Two Double Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Two Double Room

  • Sleeps 4

View all photos for Freedom Tower View Premium King Room

In-room safe, desk, laptop workspace, blackout drapes

Freedom Tower View Premium King Room

  • Sleeps 2

View all photos for City View Premium King Room

In-room safe, desk, laptop workspace, blackout drapes

City View Premium King Room

  • Sleeps 2

View all photos for City View Premium Two Double Room

In-room safe, desk, laptop workspace, blackout drapes

City View Premium Two Double Room

  • Sleeps 4

Similar properties

Exterior
Sheraton New York Times Square Hotel
Manhattan
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
3.7 out of 5, Good, 7,455 reviews
$192 nightly
The price is $224
Apr 12 - Apr 13
Total with taxes and fees
Sheraton New York Times Square Hotel

About the neighborhood

New York

A stay at DoubleTree by Hilton New York Times Square West places you in the heart of New York, within a 10-minute walk of Times Square and Broadway. .This hotel is 0.5 mi (0.7 km) from Jacob K. Javits Convention Center and 0.5 mi (0.8 km) from Bryant Park.

What's nearby

  • New York Times Building - 3 min walk - 0.2 miles
  • Times Square - 6 min walk - 0.4 miles
  • Jacob K. Javits Convention Center - 6 min walk - 0.4 miles
  • Madison Square Garden - 8 min walk - 0.4 miles
  • Broadway - 8 min walk - 0.5 miles

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 12 min walk
  • LaGuardia Airport (LGA) - 35 min drive

Restaurants

  • ‪Frames Bowling Lounge - ‬1 min walk
  • ‪2 Bros Pizza - ‬1 min walk
  • ‪Capizzi - ‬1 min walk
  • ‪Serafina - ‬2 min walk
  • ‪The Placery - ‬2 min walk

About this property

DoubleTree by Hilton New York Times Square West

DoubleTree by Hilton New York Times Square West offers 612 air-conditioned accommodations with laptop-compatible safes and safes. 40-inch LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 612 air-conditioned rooms featuring LCD televisions. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. This hotel also features wireless internet access (surcharge), concierge services, and a banquet hall.
Enjoy American cuisine at Good Times, a restaurant which features a bar/lounge, or stay in and take advantage of the room service. Full breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include wired internet access (surcharge), a computer station, and dry cleaning/laundry services. Planning an event in New York? This hotel has 900 square feet (84 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Good Times - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
High Bar - Onsite rooftop bar. Happy hour is offered. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per day); wired internet (surcharge)

Parking and transportation

  • Self parking on site (USD 70 per day)
  • Valet parking on site (USD 90 per day)

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 25.99 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Good Times
  • High Bar

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 900 square feet of conference space
  • Computer station

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 34 floors
  • Banquet hall
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 25.99 to 30.00 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per day (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 per day (rates may vary)
  • Self parking fee: USD 70 per day
  • Valet parking fee: USD 90 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton New York Times Square West Hotel
DoubleTree Hilton Times Square West Hotel
DoubleTree Hilton New York Times Square West
DoubleTree Hilton Times Square West
DoubleTree by Hilton New York Times Square West 
DoubleTree Hilton Times Squar
DoubleTree by Hilton New York Times Square West Hotel
DoubleTree by Hilton New York Times Square West New York
DoubleTree by Hilton New York Times Square West Hotel New York

DoubleTree by Hilton New York Times Square West Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1599 out of 3800 reviews
Rating 8 - Good. 835 out of 3800 reviews
Rating 6 - Okay. 648 out of 3800 reviews
Rating 4 - Poor. 318 out of 3800 reviews
Rating 2 - Terrible. 400 out of 3800 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kailey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel! Very clean, and new / fresh towels daily. We didn’t spend much time in the hotel other than sleeping, but heard no noise from other rooms or outside. I assume we were in a renovated room. Plenty of outlets and floor space. Plenty of free water provided by staff as ice machine was out of order. Bell service was outstanding. Would stay again for sure.
Stayed 2 nights in Dec 2025

10/10 Excellent

Shakeel

Stayed 3 nights in Dec 2025

8/10 Good

Travis

Stayed 2 nights in Jan 2026

6/10 Okay

Dawn

Traveled with partner, Traveled with family
Liked: Staff & service, amenities
The staff was excellent service.
Stayed 6 nights in Dec 2025

10/10 Excellent

Jamal

Traveled with partner
Liked: Cleanliness
It’s an amazing time
Stayed 2 nights in Jan 2026

10/10 Excellent

li

Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 3 nights in Dec 2025

8/10 Good

Alina

Stayed 2 nights in Jan 2026

10/10 Excellent

Manuel, Garland

Liked: Cleanliness, property conditions & facilities
Yes room was very clean and love the location of it
Stayed 4 nights in Dec 2025

2/10 Terrible

Lakeisha

10/10 Excellent

Tim

Stayed 3 nights in Jan 2026

10/10 Excellent

Cara

Stayed 1 night in Jan 2026

2/10 Terrible

Lena

Disliked: Cleanliness
Stayed 1 night in Jan 2026

2/10 Terrible

Shemeka

Stayed 1 night in Jan 2026

10/10 Excellent

Jalen

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff and room service were great! They provided complimentary cookies and water which is always a plus. It was a great experience!
Stayed 6 nights in Dec 2025

4/10 Poor

Shannon

Disliked: Cleanliness, amenities
The lobby was crazy and it was hard to tell where the line started. After waiting in what I thought was the correct line, the person at the desk told me no, and to go wait in a different line. I did but as I was waiting another girl did exactly what I did, and he told her the same thing, but then ended up just checking her in without making her wait. When I got to the front, he didn’t acknowledge it and then told me they were out of complimentary cookies and water. Just a disappointing experience. The valets were great and friendly though.
Stayed 1 night in Jan 2026

10/10 Excellent

Gustavo

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, great staff. Convenient location, close to everything
Stayed 3 nights in Dec 2025

6/10 Okay

Harreshea

No place to relax besides your own room. The lobby area doesn’t have the relaxing lounge vibe. Great location. Friendly staff.
Stayed 2 nights in Dec 2025

6/10 Okay

Johanna

Traveled with family
Liked: Cleanliness, staff & service
The elevator situation was not good. It took way to long to get in the elevators. We liked the room and it was clean. However, the pipes and something in the walls made a loud noise through out the night. It was hard to sleep.
Stayed 4 nights in Dec 2025

8/10 Good

Hatira Ilknur

Stayed 2 nights in Dec 2025

8/10 Good

lauralee, jacksonville

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Staff was pleasant and helpful. Check in and elevator situation was hectic, but to be expected during a holiday week in this area. Housekeeping only emptied our trash one time in 4 visits to our room during our 6 night stay, so we had to leave it outside our room due to no trash cans within the hall spaces.
Stayed 6 nights in Dec 2025

8/10 Good

Saja

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Good but the room was small
Stayed 3 nights in Dec 2025

10/10 Excellent

amit

Stayed 2 nights in Dec 2025

10/10 Excellent

Rakesh

Stayed 1 night in Dec 2025

2/10 Terrible

Alexis

Disliked: Cleanliness, amenities, property conditions & facilities
Just bad 👎

2/10 Terrible

Marilyn

Disliked: Cleanliness, property conditions & facilities
The elevators were always full. It took 30 minutes to get to the lobby. The first room they assigned us was dilapidated and extremely small. I will not go back.
Stayed 3 nights in Dec 2025