DoubleTree by Hilton New York Times Square West

4.0 star property

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Photo gallery for DoubleTree by Hilton New York Times Square West

Rooftop bar
Terrace/patio
Reception
Exterior
City view

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Air conditioning
  • Breakfast available
  • Parking available
$110
$93 nightly
$110 total
Total with taxes and fees
Feb 8 - Feb 9

Explore the area

View in a map
350 W 40th St, New York, NY, 10018
  • Place, Times Square
    ‪6 min walk‬
  • Place, Jacob K. Javits Convention Center
    ‪6 min walk‬
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪32 min drive‬

Room options

Standard Room, 2 Double Beds, Non Smoking

  • 246 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(186 reviews)
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, City View

7.8 out of 10
Good
(41 reviews)
  • City view
  • 246 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking, City View

  • City view
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking, City View

8.0 out of 10
Very good
(18 reviews)
  • City view
  • 246 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Non Smoking, City View

7.4 out of 10
Good
(8 reviews)
  • City view
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • City view
  • 246 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)

7.8 out of 10
Good
(24 reviews)
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-in Shower)

7.8 out of 10
Good
(9 reviews)
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, City View (Hearing)

  • City view
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

Accessible King Room with Shower

  • Sleeps 2

Room, 1 King Bed, Accessible, River View (Hearing Accessible)

  • River view
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, River View, Corner

  • River view
  • 246 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard King Hearing Accessible

  • Sleeps 2

Urban King-Hearing Accessible

  • Sleeps 2

Standard King Room

  • Sleeps 2

King Room With City View

  • Sleeps 2

King Room With Downtown River View

  • Sleeps 2

Two Double Room With City View

  • Sleeps 4

Deluxe Two Double Corner With Uptown River View

  • Sleeps 4

Standard Two Double Room

  • Sleeps 4

Freedom Tower View Premium King Room

  • Sleeps 2

City View Premium King Room

  • Sleeps 2

City View Premium Two Double Room

  • Sleeps 4

Similar properties

About the neighborhood

New York

A stay at DoubleTree by Hilton New York Times Square West places you in the heart of New York, within a 10-minute walk of Times Square and Madison Square Garden. .This hotel is 0.5 mi (0.7 km) from Jacob K. Javits Convention Center and 0.6 mi (0.9 km) from Bryant Park.

What's nearby

  • New York Times Building - 3 min walk - 0.2 miles
  • Times Square - 6 min walk - 0.4 miles
  • Jacob K. Javits Convention Center - 6 min walk - 0.4 miles
  • Madison Square Garden - 8 min walk - 0.4 miles
  • Bryant Park - 10 min walk - 0.6 miles

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 12 min walk
  • LaGuardia Airport (LGA) - 35 min drive

Restaurants

  • ‪Frames Bowling Lounge - ‬1 min walk
  • ‪Serafina - ‬2 min walk
  • ‪2 Bros Pizza - ‬1 min walk
  • ‪Capizzi - ‬1 min walk
  • ‪The Placery - ‬2 min walk

About this property

DoubleTree by Hilton New York Times Square West

Hotel with a rooftop terrace, 7-minute walk to Times Square
DoubleTree by Hilton New York Times Square West offers 612 air-conditioned accommodations with laptop-compatible safes and safes. 40-inch LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 612 air-conditioned rooms featuring LCD televisions. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. This hotel also features wireless internet access (surcharge), concierge services, and a banquet hall.
Enjoy American cuisine at Good Times, a restaurant which features a bar/lounge, or stay in and take advantage of the room service. Full breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include wired internet access (surcharge), a computer station, and dry cleaning/laundry services. Planning an event in New York? This hotel has 900 square feet (84 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Good Times - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
High Bar - Onsite rooftop bar. Happy hour is offered. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per day); wired internet (surcharge)

Parking and transportation

  • Self parking on site (USD 70 per day)
  • Valet parking on site (USD 90 per day)

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 25.99 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Good Times
  • High Bar

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 900 square feet of conference space
  • Computer station

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 34 floors
  • Banquet hall
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 25.99 to 30.00 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per day (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 per day (rates may vary)
  • Self parking fee: USD 70 per day
  • Valet parking fee: USD 90 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton New York Times Square West Hotel
DoubleTree Hilton Times Square West Hotel
DoubleTree Hilton New York Times Square West
DoubleTree Hilton Times Square West
DoubleTree by Hilton New York Times Square West 
DoubleTree Hilton Times Squar
DoubleTree by Hilton New York Times Square West Hotel
DoubleTree by Hilton New York Times Square West New York
DoubleTree by Hilton New York Times Square West Hotel New York

DoubleTree by Hilton New York Times Square West Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1490 out of 3619 reviews
Rating 8 - Good. 809 out of 3619 reviews
Rating 6 - Okay. 626 out of 3619 reviews
Rating 4 - Poor. 303 out of 3619 reviews
Rating 2 - Terrible. 391 out of 3619 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Bahia Aseel

Stayed 3 nights in Nov 2025

4/10 Poor

Doraliz

Traveled with partner
Liked: Cleanliness, amenities
The toilet was running all the time. The shower curtain was short and the water leak outside so much that we used so many towels to contain the water that reached the front door. The shower had a water bubble on the ceiling. He was not ideal. I know they’re doing construction right now. I hope everything that we mention gets clear.
Stayed 3 nights in Oct 2025

2/10 Terrible

Jean

Traveled with family
Disliked: Amenities, property conditions & facilities
They didnt have room availablae
Stayed 1 night in Sep 2025

6/10 Okay

Joseph

Traveled with family
Liked: Cleanliness, staff & service
No hot water for shower or sink last night. Very disappointing.
Stayed 1 night in Oct 2025

10/10 Excellent

James

Staff at check-in made the whole experience much better than otherwise would’ve been
Stayed 1 night in Oct 2025

10/10 Excellent

Joel

Stayed 2 nights in Sep 2025

8/10 Good

Casandra

Liked: Cleanliness, amenities, property conditions & facilities
Good location, decent rooms
Stayed 4 nights in Oct 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful.
Stayed 2 nights in Oct 2025

8/10 Good

Tyrone

Traveled with partner, Traveled with family
Liked: Cleanliness
A "NYC" hotel...Room good; Lobby/elev. 'NYC' rush; Frt Desk staff personable; Bar/Rest. Staff friendly. Location: Great for planned itinerary; 5-15+m walk to Times Sq./Madison Sq. Gard.; Intrepid/River/Lincoln Tunnel, etc.; Subway entry on corner. Taxi from NWK under $100/45m. Overall: It's "NYC".
Stayed 4 nights in Oct 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities
Es un Hotel con muy buena localización, muy limpio, personal atento con muy buena actitud!
Stayed 5 nights in Oct 2025

6/10 Okay

Bermia

Traveled with family and small children
Beds were NOT Queen size. They were full size.
Stayed 3 nights in Oct 2025

6/10 Okay

Joyce

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No bar scene another building that could look in
Stayed 2 nights in Oct 2025

8/10 Good

Michelle, Bronx

Stayed 2 nights in Oct 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great hotel in a good location with extremely friendly staff xx
Stayed 5 nights in Oct 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff were amazing and really friendly. The rooms were really clean and made up everyday!
Stayed 5 nights in Oct 2025

8/10 Good

Emma

Stayed 7 nights in Oct 2025

10/10 Excellent

Lissa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 7 nights in Oct 2025

10/10 Excellent

Mitch

Everything was great. Elevators are small and slow so be patient.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tami

Traveled with family
Liked: Cleanliness, staff & service, amenities
Rooms were cleaned. I appreciated that they handled my transportation back to the airport.
Stayed 3 nights in Oct 2025

8/10 Good

Janice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2025

10/10 Excellent

Julio, Los Fresnos

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room! Great place
Stayed 3 nights in Oct 2025

2/10 Terrible

Chloe

Stayed 3 nights in Oct 2025

10/10 Excellent

Marsha, WAPPINGERS FALLS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Fabulous views ❤️
Stayed 1 night in Oct 2025

8/10 Good

brian

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Daniel

Stayed 2 nights in Oct 2025