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CheapTickets Verified Reviews
Exceptional!
4.7 of 5 guest rating

Get an overview of this hotel
Family-friendly New York hotel in Upper East Side, walk to Central Park

Popular property highlights

Free WiFi
Pets allowed
24-hour business center
Smoke-free property
Babysitting or childcare (surcharge)

With a stay at The Lowell, you'll be centrally located in New York, steps from Madison Avenue and 3 minutes by foot from Central Park. This 5-star hotel is 0.3 mi (0.4 km) from 5th Avenue and 0.4 mi (0.6 km) from Central Park Zoo.

Make yourself at home in one of the 74 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and Frette Italian sheets. Wired and wireless Internet access is complimentary, while iPod docking stations and cable programming provide entertainment. Private bathrooms have designer toiletries and hair dryers.

Enjoy recreation amenities such as a fitness center or take in the view from a terrace. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Enjoy American cuisine at Pembroke Room, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Dining is available at one of the hotel's 4 restaurants. A bar/lounge is on site where guests can unwind with a drink. This 5-star property offers access to a 24-hour business center and limo/town car service.

Public areas are equipped with complimentary wired and wireless Internet access. This luxury hotel also offers a fitness center, a library, and a terrace. Onsite parking is available (surcharge).

The Lowell is a smoke-free property.

  • Library
  • Bar/lounge
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Porter/bellhop
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 1927
  • Dry cleaning/laundry service
  • Free WiFi
  • Limo or Town Car service available
  • Free wired Internet
  • Valet parking (surcharge)
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Safe-deposit box at front desk
  • Terrace
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 4
  • 24-hour business center
  • Concierge services
  • Banquet hall
  • Total number of rooms - 74
  • Number of floors - 17
  • Multilingual staff
  • Fireplace in lobby
  • Free newspapers in lobby

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish
  • Japanese
  • Chinese
  • Portuguese
  • Russian
  • Danish
  • Dutch
  • Norwegian
  • Swedish
  • Thai
  • Arabic
  • Hindi
  • Hungarian
  • Polish
  • Romanian

Parking

Valet parking (surcharge)

Room Amenities

The Lowell offers 74 accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets, down comforters, and premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, coffee/tea makers, and minibars. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Free newspaper
  • Refrigerator
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Pay movies
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • DVD player
  • Microwave (on request)
  • In-room massage available
  • Slippers
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Free wired Internet
  • Down comforter
  • Frette Italian sheets
  • Individually furnished
  • Individually decorated
  • iPod docking station
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Number of bathrooms - 1
  • Bed sheets not available

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.

Pembroke Room - This restaurant specializes in American cuisine and serves breakfast and brunch.

Majorelle - Overlooking the garden, this fine-dining restaurant specializes in French cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open select days.

Jacques Bar - This cocktail bar specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. Happy hour is offered. Open daily.

The Club Room - This cocktail bar overlooks the garden and specializes in French cuisine. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at 1:30 AM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 60.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of USD 200 per accommodation, per stay

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

gap period enforced between guest stays 24 hours

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 34 and USD 89 per person (approximately)
  • Valet parking fee: USD 65 per night (in/out privileges)
  • Pet fee: USD 200 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Lowell Hotel
  • Lowell Hotel New York
  • Lowell New York
  • Lowell Hotel New York City
  • Lowell New York City
  • The Lowell Hotel
  • The Lowell New York
  • The Lowell Hotel New York

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Awards & Affiliations

Green / Sustainable Property
This property participates in Sustainable Tourism Education Program (STEP), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The Lowell is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay and the 2018 Travel + Leisure 500.

The property is a member of the Leading Hotels of the World.

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