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Grayson Hotel in the Unbound Collection by Hyatt

Property class: 4

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Photo gallery for Grayson Hotel in the Unbound Collection by Hyatt

Exterior
Exterior
Lobby
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Fitness facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
$246
$211 nightly
$246 total
Total with taxes and fees
Apr 19 - Apr 20

Explore the area

View in a map
30 West 39th Street, New York, NY, 10018
  • Place, Bryant Park
    ‪1 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Grand Central Terminal
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪52 min drive‬

Room options

View all photos for Room, 2 Double Beds, City View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, City View

8.4 out of 10
Very good
(18 reviews)
  • City view
  • 220 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

View from room

Room, 1 King Bed, City View

8.4 out of 10
Very good
(17 reviews)
  • City view
  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Empire View)

View from room

Room, 1 King Bed (Empire View)

8.4 out of 10
Very good
(10 reviews)
  • City view
  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Roll-In Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 230 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

8.8 out of 10
Excellent
(36 reviews)
  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

View from room

Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(15 reviews)
  • 210 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Apr 26 - Apr 27
Total with taxes and fees
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About the neighborhood

New York

With a stay at Grayson Hotel in the Unbound Collection by Hyatt, you'll be centrally located in New York, steps from Bryant Park and New York Public Library. .This hotel is 0.5 mi (0.8 km) from Times Square and 0.5 mi (0.8 km) from Rockefeller Center.

What's nearby

  • Bryant Park - 1 min walk - 0.1 miles
  • New York Public Library - 2 min walk - 0.1 miles
  • Times Square - 6 min walk - 0.4 miles
  • Grand Central Terminal - 6 min walk - 0.4 miles
  • Rockefeller Center - 8 min walk - 0.5 miles

Getting around

  • 42 St. - Bryant Pk. Station - 2 min walk
  • Grand Central - 42 St. Station - 6 min walk
  • LaGuardia Airport (LGA) - 32 min drive

Restaurants

  • ‪Blue Bottle Coffee - ‬4 min walk
  • ‪Parker & Quinn - ‬1 min walk
  • ‪Lady M Cake Boutique - ‬4 min walk
  • ‪Cocina Del Sur - ‬4 min walk
  • ‪The Kati Roll Company - ‬3 min walk

About this property

Grayson Hotel in the Unbound Collection by Hyatt

Grayson Hotel in the Unbound Collection by Hyatt offers 296 accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch Smart televisions come with premium digital channels and pay movies. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 296 guestrooms featuring Smart televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour health club, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a living plant wall and a banquet hall.
Grab a bite at Harta, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Harta - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Bar Harta - Onsite bar. Open daily.
Tacalle - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open select days.
CIMA - This rooftop bar specializes in American cuisine and serves light fare only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (USD 60 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bar Harta
  • CIMA
  • Harta
  • Tacalle

Things to do

  • 24-hour health club

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 28 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation (varies based on length of stay), plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 34.43 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 60.00 per night(984 ft away; open 24 hours)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

The Grayson
Grayson Hotel
Grayson THE Unbound Collection BY Hyatt
Grayson Hotel in the Unbound Collection by Hyatt Hotel
Grayson Hotel in the Unbound Collection by Hyatt New York
Grayson Hotel in the Unbound Collection by Hyatt Hotel New York

Grayson Hotel in the Unbound Collection by Hyatt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 709 out of 996 reviews
Rating 8 - Good. 187 out of 996 reviews
Rating 6 - Okay. 58 out of 996 reviews
Rating 4 - Poor. 28 out of 996 reviews
Rating 2 - Terrible. 14 out of 996 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Richard

Stayed 3 nights in Dec 2025

10/10 Excellent

Robert

Stayed 1 night in Jan 2026

8/10 Good

TONI

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Mostly...the shower had hair in it
Stayed 2 nights in Jan 2026

8/10 Good

Shawn

Stayed 1 night in Jan 2026

10/10 Excellent

Chasity

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely book again. Location was everything.
Stayed 5 nights in Dec 2025

10/10 Excellent

Lashana

Stayed 1 night in Dec 2025

4/10 Poor

Helen

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Ok
Stayed 2 nights in Jan 2026

8/10 Good

Michelle

Traveled with partner
Great location! Super fast elevators! Tremendous views from rooftop bar! Room was nice and modern but the mattress was hard, lumpy and the linens, towels, and complimentary robe were all stiff and quite scratchy. A bit of fabric softener would go a long way. Reception staff was pleasant and helpful but we had trouble receiving the items we requested. We asked for non-feather pillows (on their list of available items) and it took 2 days to receive them. Also asked for 3 sets of towels but only received bath towels. Ordered room service once and the BLT toast was burnt, actually black on both sides. Picked up from the restaurant once but the risotto was so salty it was not edible. Also the cubby areas behind both bars were literally caked in dust and grime. Frankly, I expected more from a hotel in the Hyatt family.
Stayed 5 nights in Dec 2025

10/10 Excellent

FARMAN

Stayed 9 nights in Dec 2025

10/10 Excellent

Julianne

Stayed 2 nights in Dec 2025

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great stay. The hotel was fabulous and so accommodating for our family!
Stayed 2 nights in Jan 2026

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very clean, updated, and comfortable. Courteous staff and good location to walk to Times Square, Grand Central, and Empire State Building etc.
Stayed 5 nights in Dec 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was very clean and accommodating.
Stayed 1 night in Jan 2026

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Manny on the front desk was a super star and always went above and beyond to help.
Stayed 4 nights in Dec 2025

2/10 Terrible

rachel riley

Terrible room. Not room paid for
Stayed 1 night in Dec 2025

4/10 Poor

rachel riley

Traveled with family
Disliked: Amenities
Definitely no room upgrade. Wasted my money for 7 days In a room where I could not open our suit cases without tripping over them.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jan

Stayed 1 night in Dec 2025

8/10 Good

Joseph, Montebello

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel amenities were nice. The room was clean and the staff were very friendly. The few drawbacks were you could hear people walking and talking as they walk near your room and the shower constant dripping.
Stayed 2 nights in Dec 2025

10/10 Excellent

Cindy, Miller Place

Stayed 1 night in Dec 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean and friendly
Stayed 3 nights in Dec 2025

10/10 Excellent

Jeanne

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Dec 2025

8/10 Good

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is clean, staff is helpful, location is great. Limited elevators makes for long wait times, especially during holiday party season.
Stayed 5 nights in Dec 2025

10/10 Excellent

Bryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room good room service.
Stayed 4 nights in Dec 2025

10/10 Excellent

Yneka

Traveled with family
Liked: Cleanliness
Hotel was clean, rooms were nice and clean, hotels location was perfect.
Stayed 2 nights in Dec 2025

10/10 Excellent

Harry

Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff was really helpful and very friendly Room was very nice Breakfast in the restaurant was delicious Will definitely stay again
Stayed 1 night in Dec 2025