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citizenM New York Times Square

4.0 star property

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Photo gallery for citizenM New York Times Square

Bar (on property)
Bar (on property)
View from property
Lobby lounge
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
$168
$143 nightly
$168 total
Total with taxes and fees
Feb 1 - Feb 2

Explore the area

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218 West 50th Street, New York, NY, 10019
  • Place, Broadway
    ‪1 min walk‬
  • Place, Times Square
    ‪2 min walk‬
  • Place, Radio City Music Hall
    ‪5 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪54 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed (View)

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

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$146 nightly
The price is $171
Feb 8 - Feb 9
Total with taxes and fees
CIVILIAN Hotel

About the neighborhood

New York

With a stay at citizenM New York Times Square, you'll be centrally located in New York, steps from Broadway and 3 minutes by foot from Times Square. .This boutique hotel is 0.3 mi (0.5 km) from Radio City Music Hall and 0.4 mi (0.7 km) from Rockefeller Center.

What's nearby

  • Broadway - 1 min walk - 0.1 miles
  • Times Square - 2 min walk - 0.1 miles
  • Broadway Theatre - 3 min walk - 0.2 miles
  • Radio City Music Hall - 5 min walk - 0.3 miles
  • Rockefeller Center - 8 min walk - 0.5 miles

Getting around

  • 50 St. Station (Broadway) - 1 min walk
  • Grand Central - 42 St. Station - 17 min walk
  • John F. Kennedy Intl. Airport (JFK) - 61 min drive

Restaurants

  • ‪Din Tai Fung - ‬2 min walk
  • ‪Junior's Restaurant - ‬2 min walk
  • ‪Ellen's Stardust Diner - ‬2 min walk
  • ‪Carnegie Diner & Cafe - ‬1 min walk
  • ‪McDonald's - ‬2 min walk

About this property

citizenM New York Times Square

Boutique hotel with a 24-hour fitness center, steps from Broadway
CitizenM New York Times Square offers 230 accommodations with iPads and laptop-compatible safes. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 230 guestrooms featuring iPads and iPod docking stations. Your pillowtop bed comes with premium bedding. 43-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a communal living room.
Satisfy your appetite with vegetarian cuisine at CanteenM - open 24/7, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6 AM to 11 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
CanteenM - open 24/7 - This restaurant specializes in vegetarian cuisine. Guests can enjoy drinks at the bar. Open 24 hours.
CloudM - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • CanteenM - open 24/7
  • CloudM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (38 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - MRMDUS33
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM Hotel New York Times Square
citizenM New York Times Square
citizenM New York Times Square Hotel
citizenM Times Square Hotel
citizenM Times Square
citizenM New York Times Square Hotel
citizenM New York Times Square New York
citizenM New York Times Square Hotel New York

citizenM New York Times Square Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1540 out of 2019 reviews
Rating 8 - Good. 332 out of 2019 reviews
Rating 6 - Okay. 83 out of 2019 reviews
Rating 4 - Poor. 38 out of 2019 reviews
Rating 2 - Terrible. 26 out of 2019 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Jefferson

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Room too small
Stayed 3 nights in Oct 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel for a weekend break in NYC. Super friendly staff, excellent rooms and a quirky vibe that we loved! We will definitely be coming back!
Stayed 3 nights in Oct 2025

10/10 Excellent

Nicole

Stayed 3 nights in Oct 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms,amazing staff and amazing location
Stayed 3 nights in Oct 2025

10/10 Excellent

Jere

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room, clean and great location.
Stayed 2 nights in Sep 2025

10/10 Excellent

Stuart

Stayed 2 nights in Oct 2025

10/10 Excellent

Szu-Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great location, nice staff!
Stayed 6 nights in Oct 2025

10/10 Excellent

Evony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Glasses and elevator

Please provide cups or glasses in the hotel room. Unhappy with only one elevator working during part of my stay.
Stayed 3 nights in Oct 2025

6/10 Okay

Troy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Ihab

Liked: Cleanliness, staff & service, property conditions & facilities
Room clean, beautiful property
Stayed 4 nights in Oct 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great the staff were wonderful but what stood out to me the most was the cleanliness. I will be back in the future!
Stayed 3 nights in Oct 2025

10/10 Excellent

philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Oct 2025

10/10 Excellent

Dawn Margot

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our hotel stay exceeded my expectations. Check in was quick and efficient. Our room was lovely packed with storage space. I downloaded the app so was able to do everything from my phone. The hotel is centrally located to many local attractions including The Gershwin Theatre, Timesquare, multiple subway intrance, a lovely bagel shop and so much more.
Stayed 7 nights in Oct 2025

10/10 Excellent

Sofia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a great area close to broadway but not right in the middle of all the chaos. The staff were incredibly helpful and friendly. The rooms were very clean and comfortable for 2 people. I will definitely be coming back to CitizenM for my next NYC trip.
Stayed 3 nights in Oct 2025

10/10 Excellent

Misty

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 5th trip to NYC and my favorite hotel so far! The shower was hot with great pressure! The bed was comfy. The room was a little larger than a lot of the NYC hotel “closets” I’ve stayed in. Location was amazing but the best part…the blackout shades worked like a dream and the room was VERY quiet which is impressive for a hotel in NYC close to Times Square. I didn’t need my eye mask or ear plugs! ONLY complaint was the expensive, subpar breakfast but I just would chose not to eat it again, no biggie! Overall a FANTASTIC hotel and would 10000% stay again!
Stayed 3 nights in Oct 2025

6/10 Okay

Jeffrey, Dana Point

Liked: Cleanliness
Gym had 1 treadmill that worked. Don't pre-pay for breakfast or they will double charge you. Rooms don't have irons. Temp control in the room doesn't work.
Stayed 2 nights in Oct 2025

10/10 Excellent

manuel Estevan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel and perfect area for it! Highly highly recommend
Stayed 3 nights in Oct 2025

10/10 Excellent

Brian

Stayed 4 nights in Oct 2025

10/10 Excellent

jon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good shower, clean, quiet and comfortable. Most time spent not in my room
Stayed 4 nights in Oct 2025

10/10 Excellent

Jonnifer Kaye

Traveled with family
Liked: Cleanliness
Cute room, great location to Times Square
Stayed 3 nights in Oct 2025

10/10 Excellent

Lisa Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean hotel and the bed was super comfortable!
Stayed 4 nights in Oct 2025

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Close to M&M building where stop number 1 is for the Big Red Bus. We were on the 7th floor but did not hear any street noise, and there was no noise heard from other rooms. Very comfortable big bed. Great shower. Breakfast buffet was fresh and had plenty to choose from. Loved our trip to New York and staying at Citizem M was perfect. Thank you to all the amazing staff. We would without a doubt stay here again.
Stayed 4 nights in Oct 2025

10/10 Excellent

Robin Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Citizen M will definitely see us across the globe. This place was so clean and smelled like heaven. Comfortable bed and pillow. Just overall 10/10!
Stayed 2 nights in Oct 2025

10/10 Excellent

Rea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room! Great service
Stayed 2 nights in Oct 2025