Compare Arcade Hotels in Midtown

"Best way to explain this experience is to say if you’re a city girl and your use to a certain type of living this will not be the place you want to be in.I wish I could show people what they are really offering you as a 5star hotel. Upon Arrival stepping into the elevator it smells like urine so that was the walk up welcome to Georgian Terrace. Cleanliness I tell you is of no importance at this hotel and I’ve stayed at motel 6 and found it to be much cleaner than this. Also who still has rundown old and when I say old I mean old white refrigerator and stoves? The utensils like the spatula should have been thrown in the trash years ago. The light fixture inside the kitchen was busted up, in the restroom there was a patched hole above the toilet and the floor wooden slabs were sliding to the point where you could trip fall and severely hurt yourself, if you ask me it’s a lawsuit waiting to happen. However outside of the room is where you would want to be during your stay. NEVER AGAIN!"

"Horrible stay! The water was not working. I was told I could move to a different room. Turns out, the water wasn’t working in the entire building. Staff didn’t even offer a bottle of water and the only recourse was to check out. Which I did. No refund, the manager refused to comp anything. I will not stay at this location again. I can’t believe Marriott put their name on this."

"The room was nice. Was it perfectly clean now I saw a few imperfections. The number one complaint I’ll say is that the staff was not very nice in particular there was this one woman who checked me in and she was extremely rude. She would make rude comments, rude, smirks rude scoffs animated for a very uncomfortable and unfortunate situation when checking in and made our experience un enjoyable. I would never come back because of that woman which goes to show you how important customer services is. My flight arrive late so we checked in around one in the morning so it was someone who works the late night shift. I do not know her name but stay away at all costs. She should not be working there."

"Great stay"

"Stayed for one night. The room was very spacious and clean, the bed was incredibly comfortable, and the decor was beautiful! The bathrobe located in the room was a nice touch. "

"Our room air condition was not working and the room was at 74! I had to call our second night and they had to send maintenance up to fix it. It worked then made a loud sound for the rest of our stay. Disrupted our sleep. Billing through Expedia was also not accurate. A part of the amenities in the listing said free breakfast but there is no buffet only a restaurant which is not free, this is part of why we chose this hotel so that was super frustrating. "