When i arrive to the hotel it was abround 3:30pm , when i walk to the check in are the employee setting by the computer did not say a word , no hello , welcome , nothing ,So i approach to him after standing at the counter for 3 minutes and i say i need to check in , and with a attitude he say you have to wait 😓 and there is a line in front of you , i say why ? He mentioned to me that the housekeeping dint have rooms clean and the sytstem to update the cleaning room was down 😫😫 i say ok , so i waited like 40 minutes and finally got my room