With a stay at The Lubo - self check-in in Lucerne (Old Town Lucerne), you'll be a 4-minute drive from Chapel Bridge and 7 minutes from Swiss Transportation Museum. .This hotel is 0.1 mi (0.1 km) from Lucerne Town Hall and 0.1 mi (0.1 km) from Rosengart Collection.
What's nearby
Lucerne Town Hall - 2 min walk - 0.1 miles
Chapel Bridge - 3 min walk - 0.2 miles
Hertensteinstrasse - 3 min walk - 0.2 miles
KKL Lucerne - 8 min walk - 0.4 miles
Lake Side Promenade - 9 min walk - 0.5 miles
Getting around
Lucerne (QLJ-Lucerne Train Station) - 8 min walk
Zurich Airport (ZRH) - 62 min drive
Restaurants
Zum Weissen Kreuz - 2 min walk
Rathaus Brauerei - 2 min walk
Heini Conditorei - 2 min walk
Mill'Feuille - 2 min walk
Bierliebe & Friends - 3 min walk
About this property
The Lubo - self check-in
The Lubo - self check-in offers 41 air-conditioned accommodations with safes and hair dryers. 43-inch flat-screen televisions come with cable channels.
Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided daily.
Make yourself at home in one of the 41 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Featured amenities include express check-out and a safe deposit box at the front desk.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Conveniences
Guidebooks
Safe at front desk
Guest services
Housekeeping (daily)
Accessibility
No elevator
More
1 building
6 floors
Renovated entire property - November 2022
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
43-inch flat-screen TV with cable channels
Food and drink
Restaurant dining guides
More
Air conditioning
Desk
Electrical adapters
Heating
Mobile key entry
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
Information provided by the property may be translated using automated translation tools
Access methods
Private entrance, smart lock
Pets
Pets allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: CHF 2.50 per person, per night
We have included all charges provided to us by the property.
Optional extras
Pet fee: CHF 20 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
We should mention
This property does not have elevators
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Property is also known as
The LUBO
The Lubo - self check-in Hotel
The Lubo - self check-in Lucerne
The Lubo self check in New Opening
The Lubo - self check-in Hotel Lucerne
The Lubo - self check-in Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 207 out of 408 reviews
10 - Excellent
207
Rating 8 - Good. 110 out of 408 reviews
8 - Good
110
Rating 6 - Okay. 54 out of 408 reviews
6 - Okay
54
Rating 4 - Poor. 21 out of 408 reviews
4 - Poor
21
Rating 2 - Terrible. 16 out of 408 reviews
2 - Terrible
16
8.8/10
Cleanliness
8.0/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
Reviews
10/10 Excellent
Matthew
Jan 15, 2026
Matthew
Stayed 1 night in Jan 2026
10/10 Excellent
Yan
Jan 4, 2026
Yan
Stayed 1 night in Jan 2026
6/10 Okay
Kate
Jan 3, 2026
Great location with seamless check in process. Rooms and toilets were considered dark for us, could do more with better lightings. There were also many stairs for this accommodation might be challenging if you’re coming with suitcases.
Overall: 9/10; Location: 10/10; Amenities: 7/10; Communication: 10/10
Great location within old town – close to the station, Chapel Bridge, and shopping areas, but also got very loud at night with outside noises. The kitchen supplies could have been better but it was helpful to have that facility. There is a check in/reservation code that was to be provided. This was booked through Expedia and the hotel was not able to provide this by email. This process needs to be improved. Hotel call support was able to walk us through it. For the first time, you will need to go up a flight of stairs (with luggage) - after that you can get to the elevator. Once checkin is done, you can enter/exit from the other side without needing to go up the stairs.
The room we had was nothing like the picture that we had reserved. It was a lot smaller than the original picture. They also had a policy that you cannot check in to until 1500 hrs. even if you are early and the room is available. There was an elevator available to be used but no sighs indicating as to where it was, thus we had to carry our luggage up and down several chairs. The elevator was found by accident on the ground floor and it would have been very helpful at the time of check in. The kitchen was on not really suitable for use. With only two medium sized plates, bowls and two sets of kfs. There were 2 coffee cups but there was no kettle to make coffee or a toaster. Eventually we did get a kettle and toaster though. Since there were only two hot plates there was a frying pan and large pot. Don't how the hotel staff thought how we could actually use the kitchen but we did. There also was not microwave. When you are out touring the area every day, it would have been nice to be able to make something quick for dinner. The hotel was clean and the cleaning staff were helpful. The best part about the hotel was its location to the transportation hub which was on 9 minutes away. It was conveniently located for touring the city.
Clean modern rooms in a great area in old town. Everything worked well. We loved the layout, almost felt designed by escher with the up and down hallways.
Bed was huge and comfortable, kitchenette and bathroom/shower worked great.
We're glad we stayed at the LUBO.
Room was not well equipped- kitchenette had minimal equipment. Couldn’t make coffee unless you bought instant coffee and heated water in a pan- no microwave, few silverware. Staff was not responsive as there is no front desk. Location is very convenient. Cooling system made a vibrating noise.
I recently stayed at this hotel and there were definitely some strong positives. The location was fantastic, making it super convenient to get around. The staff were incredibly friendly and welcoming, and there was a really nice café on the bottom floor that added a great touch to the overall experience.
The only downside was the room size. The rooms were very, very small, to the point where there wasn’t really anywhere to put luggage comfortably. So while it's a great spot with wonderful staff, just be aware that the space is a bit tight.
minerva
Stayed 1 night in Sep 2025
8/10 Good
Kathryn
Traveled with family
Sep 18, 2025
Liked: Cleanliness, staff & service, amenities
LUBO Staff and Coffee House Girls were outstanding - The Parking was difficult with a 5KM walk off site!
Kathryn
Stayed 2 nights in Sep 2025
8/10 Good
T
Business traveler
Sep 15, 2025
Liked: Property conditions & facilities
Located in the very center of the old town pretty much every part of the city is in walking distance. The hotel is nice and the rooms are ok. Not too fancy, the furniture has had a few spots and scratches but in general the room was clean. Over all I would say it’s just too expensive. Something one could say about the whole city
T
Stayed 3 nights in Aug 2025
6/10 Okay
Devon
Business traveler, Traveled with family
Sep 13, 2025
Liked: Cleanliness
A poorly designed air conditioning system had a condensate pump clicking very loudly every minute or two - which kept us awake for most of the trip.
Devon
Stayed 3 nights in Jun 2025
8/10 Good
Alexander
Sep 9, 2025
Liked: Cleanliness, staff & service
The location of this hotel is the main selling point
Website was down and we got locked out of our room. The rooms are noisy, you can hear everyone leaving and entering the hotel. The pillows and air conditioning leave a lot to be desired.