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Waldstaetterhof Swiss Quality Hotel

Property class: 3.5

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Photo gallery for Waldstaetterhof Swiss Quality Hotel

A modern lobby with seating areas, a large floor lamp, and a view into the restaurant area.
A modern interior with a bar area, seating, and a kitchen in the background.
A spacious restaurant with high ceilings, large windows, and a green sofa in the seating area.
Bar (on property)
A neatly made bed with a dark headboard, a framed picture on the wall, and a shelf with a small item.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Business services
$170 nightly
The current price is $183 total
Total with taxes and fees
Nov 22 - Nov 23

Explore the area

View in a map
Zentralstrasse 4, Lucerne, LU, 6004
  • Place, Chapel Bridge
    ‪3 min walk‬
  • Place, KKL Lucerne
    ‪3 min walk‬
  • Place, Lucerne Town Hall
    ‪5 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Single Room, 1 Twin Bed

A neatly arranged hotel room with a bed, a desk with a lamp, a chair, a framed cityscape picture on the wall, and built-in storage units.

Single Room, 1 Twin Bed

9.0 out of 10
Wonderful
(13 reviews)
  • 150 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Triple Room

9.6 out of 10
Exceptional
(7 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Junior Suite

A modern living room with a sofa, a small table with a vase, a green armchair, a flat-screen TV, and a large window with sheer curtains.

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Single Room Courtyard Side

A neatly arranged hotel room with a bed, a desk with a lamp, a chair, a framed cityscape picture on the wall, and built-in storage units.

Comfort Single Room Courtyard Side

9.0 out of 10
Wonderful
(4 reviews)
  • 150 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room Courtyard Side

A modern bedroom with a large bed, a headboard with built-in shelves, a framed picture on the wall, and a bedside lamp.

Comfort Double Room Courtyard Side

8.8 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Comfort Room

A modern bedroom with a large bed, a headboard with built-in shelves, a framed picture on the wall, and a bedside lamp.

Comfort Room

9.0 out of 10
Wonderful
(37 reviews)
  • 193 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Suite

A modern living room with a sofa, a small table with a vase, a green armchair, a flat-screen TV, and a large window with sheer curtains.

Suite

9.0 out of 10
Wonderful
(11 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Room

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Premium Room

8.0 out of 10
Very good
(12 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

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  • Breakfast included
  • Free WiFi
  • Parking available
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$189 nightly
The price is $203
Nov 10 - Nov 11
Total with taxes and fees
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About the neighborhood

Lucerne

With a stay at Waldstaetterhof Swiss Quality Hotel, you'll be centrally located in Lucerne, within a 5-minute walk of Chapel Bridge and The Swiss Path. .This hotel is 0.2 mi (0.3 km) from KKL Lucerne and 0.2 mi (0.3 km) from Modern Art Museum.

What's nearby

  • Chapel Bridge - 3 min walk - 0.2 miles
  • KKL Lucerne - 3 min walk - 0.2 miles
  • Lucerne Arts Museum - 3 min walk - 0.2 miles
  • Lucerne Town Hall - 5 min walk - 0.3 miles
  • Jesuit Church - 5 min walk - 0.3 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 2 min walk
  • Zurich Airport (ZRH) - 68 min drive

Restaurants

  • ‪Joe & The Juice - ‬5 min walk
  • ‪Tibits - ‬4 min walk
  • ‪LUZ Seebistro - ‬5 min walk
  • ‪Heini - ‬4 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Waldstaetterhof Swiss Quality Hotel

Waldstaetterhof Swiss Quality Hotel offers 91 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and fans. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 91 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Enjoy local and international cuisine at Gleis 1, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Gleis 1 - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Self parking on site (CHF 40 per day)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CHF 25 for adults and CHF 25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gleis 1

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in public areas
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Banquet hall
  • Built in 1898
  • Comprehensive food waste policy
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - September 2024
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Desk
  • Energy-saving switches used
  • Fan
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15.00 per pet, per night

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.50 per person, per night
  • Resort fee: CHF 2.60 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 25 for adults and CHF 25 for children
  • Self parking fee: CHF 40 per day
  • Pet fee: CHF 15.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a fire extinguisher

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Hotel Waldstaetterhof
Waldstaetterhof
Waldstaetterhof Hotel
Waldstaetterhof Swiss Quality
Waldstaetterhof Swiss Quality Hotel
Waldstaetterhof Swiss Quality Hotel Lucerne
Waldstaetterhof Swiss Quality Lucerne
Waldstaetterhof Swiss Quality
Waldstaetterhof Swiss Quality Hotel Hotel
Waldstaetterhof Swiss Quality Hotel Lucerne
Waldstaetterhof Swiss Quality Hotel Hotel Lucerne

Waldstaetterhof Swiss Quality Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 542 out of 1015 reviews
Rating 8 - Good. 343 out of 1015 reviews
Rating 6 - Okay. 89 out of 1015 reviews
Rating 4 - Poor. 31 out of 1015 reviews
Rating 2 - Terrible. 10 out of 1015 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and good staff in a convenient location
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was located is located at a great location. The breakfast was very good and the staff was helpful and professional. I would definitely recommend this hotel and will stay there again the next time I am in Lucerne.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the heart of the city with short walks to all places of interest. Staff were very helpful and room was big and modern. Would highly recommend for a stay in Lucerne which is a lovely city. Also has car park round back so great if you drive.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, decent breakfast, and great location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Guest service manager, Naeem, thank you so much for your excellent hospitality.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
Good hotel in an excellent location. In summer though need air conditioning.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent value and would stay again. only issue is that they don't have air conditioning and the weather was very hot when we stayed.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast very clean rooms
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location directly across the street from the main train station. Very nice staff, great breakfast buffet.
Stayed 1 night in May 2026
Verified review

8/10 Good

Clean rooms basic breakfast overall a good stay.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect and the staff are very sincere.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of the hotel
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, great location and nice interiors. Thanks
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Easy to have your lunch, easy to get to Main train station.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely stay at this hotel. Everything was awesome. The place, the team, everything. I would love to stay there again. <3
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Always remember what you pay and what you get .... this hotel is 2 minute walk from Lucerne main Station and all thing are very near and walkable from this hotel ... hotel location excellent .... breakfast ok .... everything in hotel is perfect .... room was great .
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near Lucerne station as well as restaurants and migros.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to see the city center and next to train stations. There is NO AIR Conditioning, which is hot on the 4th floor in August
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great! We had a nice experience in Luzer.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location!!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonder two night stay Verr good location. Right across from train station Very close to Old Town & Chapel Bridge. Room was good & clean Excellent breakfast selection Can't wait to come back
Stayed 2 nights in May 2026