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Hotel Monopol

Property class: 4

Choose dates to view prices

Photo gallery for Hotel Monopol

A historic hotel with a prominent dome and multiple flags, including a Swiss flag.
Property video
A modern kitchen with dark cabinetry, a countertop, and a bench in a hallway.
A historic hotel with a classic facade, a Starbucks, and a McDonald's.
A historic building with multiple balconies and a green dome.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
The current price is $447
$424 nightly
$447 total
Total with taxes and fees
Aug 31 - Sep 1

Explore the area

View in a map
Pilatusstrasse 1, Lucerne, LU, 6003
  • Place, Chapel Bridge
    ‪3 min walk‬
  • Place, KKL Lucerne
    ‪3 min walk‬
  • Place, Lucerne Town Hall
    ‪5 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Single Room

Hypo-allergenic bedding available, minibar, in-room safe, desk

Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room

A hotel room with a double bed, a bedside table, a mirror, and a red carpeted floor.

Double Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed
  • Free WiFi

View all photos for Standard Single Room

A hotel room with a bed, a desk with a laptop, a chair, a TV, and a window with curtains.

Standard Single Room

8.0 out of 10
Very good
(5 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room

A hotel room with a bed, desk, chair, and a TV.

Standard Double Room

8.6 out of 10
Excellent
(27 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room

A hotel room with a bed, a desk with a chair, a red armchair, a bedside table with a lamp, and a large mirror.

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Triple Room

A hotel room with two beds, a desk, a chair, and a small table. There are lamps on either side of the room.

Standard Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Junior Room

A hotel room with a bed, a desk with a television, a chair, a lamp, and a window with curtains.

Junior Room

8.0 out of 10
Very good
(10 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed OR 1 Queen Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Design Zimmer

A modern hotel room with a large bed, a desk with a chair, a television, and a minibar.

Deluxe Design Zimmer

9.0 out of 10
Wonderful
(11 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Quadruple Room

A hotel room with bunk beds, a desk with a television, and a chair.

Quadruple Room

  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed, 1 Twin Sofa Bed and 1 Double Bed OR 1 Twin Bunk Bed and 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite

Hypo-allergenic bedding available, minibar, in-room safe, desk

Junior Suite

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Similar properties

A nighttime view of a historic building with ornate balconies and a church spire.
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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
3.9 out of 5, Good, 500 reviews
$289 nightly
The price is $306
Aug 31 - Sep 1
Total with taxes and fees
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About the neighborhood

Lucerne

With a stay at Hotel Monopol, you'll be centrally located in Lucerne, steps from Chapel Bridge and Museum Sammlung Rosengart. .This hotel is 0.1 mi (0.1 km) from The Swiss Path and 0.1 mi (0.2 km) from KKL Lucerne.

What's nearby

  • The Swiss Path - 2 min walk - 0.1 miles
  • Chapel Bridge - 3 min walk - 0.2 miles
  • KKL Lucerne - 3 min walk - 0.2 miles
  • Lucerne Town Hall - 5 min walk - 0.3 miles
  • Lake Side Promenade - 9 min walk - 0.5 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 2 min walk
  • Zurich Airport (ZRH) - 67 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Zum Weissen Kreuz - ‬7 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Bacio Della Mamma - ‬1 min walk
  • ‪Burger King - ‬2 min walk

About this property

Hotel Monopol

Hotel Monopol offers 79 air-conditioned accommodations with minibars and espresso makers. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 79 air-conditioned rooms featuring minibars and espresso makers. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a nightclub or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a hair salon.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Relax with a refreshing drink at one of the 4 bars/lounges. Continental breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Lucerne? This hotel has 689 square feet (64 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Hotel Monopol has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CHF 35 per night); reservations required
  • Street parking available
  • Onsite parking available only on request
  • Uncovered self parking on site (CHF 35 per night)
  • Limited onsite self parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:00 AM for a fee: CHF 25 to 30 for adults and CHF 15 to 30 for children
  • 4 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Nightclub

Family friendly

  • Children's games
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 689 square feet of conference space
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Hardwood flooring in room
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 7 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 1899
  • Comprehensive food waste policy
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Early check-in subject to availability
Early check-in fee: CHF 100
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 44 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 80.0 per day
Cribs (infant beds) are available for CHF 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CHF 25 to 30 for adults, and CHF 15 to 30 for children
  • Uncovered self parking fee: CHF 35.00 per night
  • Nearby parking fee: CHF 35 per night (1148 ft away)
  • Pet fee: CHF 20.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: CHF 100 (subject to availability)
  • Late check-out fee: CHF 100 (subject to availability)
  • Crib (infant bed) fee: CHF 30.0 per night
  • Rollaway bed fee: CHF 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Lucerne Mobility Ticket Guest Card is available at this property and includes use of public transportation (buses and trains; excludes boats) in the town of Lucerne during stay.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Monopol
Hotel Monopol Lucerne
Hotel Monopol Hotel
Monopol Hotel
Monopol Lucerne
Monopol Swiss q Lucerne
Hotel Monopol Lucerne
Hotel Monopol Hotel Lucerne

Hotel Monopol Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 390 out of 789 reviews
Rating 8 - Good. 236 out of 789 reviews
Rating 6 - Okay. 98 out of 789 reviews
Rating 4 - Poor. 39 out of 789 reviews
Rating 2 - Terrible. 26 out of 789 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very close to train station.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very helpful staff. Great location near train station.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Lester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfectly located to access everything. Train station and marina across street. Shopping a block away.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, excellent and convenient location next to train station. Starbucks downstairs and easy access to underground mall right in front of hotel.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Donny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is perfect. Crew and staff are all accommodating.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Farasley

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional location, spotless room and very friendly staff.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, amazing location and helpful staff
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Sharyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely, staff were understanding and attentive. I had a few small issues which were handled promptly. Great position to walk everywhere and if doing a tour, the pick up is right around the corner. Breakfast was good. The only thing was that there was a toddler above us who was running around and the floor seems very noisy.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

lindsay

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding place. Safe, clean, convenient fir travel, food, walking. Phenomenal stay !!!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just round the corner at the train station. There was Coop and Migros nearby. Love the coffee machine that was provided in the room. Will definitely stay there again.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Ting-Yi

Liked: Staff & service, amenities
We had a very enjoyable stay at Hotel Monopol. The location is excellent — right next to the train station and within easy walking distance of the Old Town, city walls, lake piers, restaurants, and grocery stores, which made exploring Lucerne very convenient. Breakfast was delicious with plenty of options, and the staff were especially friendly and helpful, even assisting us with contacting the airport about our delayed luggage. The only minor downside is that the building is older and some of the furniture feels a bit dated. Like many hotels in Switzerland, the rooms rely mainly on opening the windows for cooling instead of air conditioning, so street noise from the busy area can sometimes be noticeable at night. Overall, the great location, excellent service, and good breakfast made this a very pleasant stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very knowledgeable and very friendly. The hotel is just next to main train stations. Breakfast is fantastic and lots of options. Just happened we are assigned on the window under construction, we didnt see anyting at all but still the room is clean and very cozy.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room in nice hotel.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room overlooked the town, but it was covered in scaffolding and tarps, so we didn’t get fresh air when we opened the window and couldn’t see anything out the windows. Otherwise, the location was great, hotel was clean and staff was nice. Beds were a little hard. Housekeeping services were great. The Nespresso machine and water in the room everyday was a nice bonus.
Stayed 4 nights in May 2026
Verified review

4/10 Poor

Rodrigo

Liked: Cleanliness
The hotel data base was hacked
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, highly recommended.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
Amenities includes Internet. You couldn’t sign on to WiFi without a working cellphone they could text a code to.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Victoria

Liked: Cleanliness, staff & service, amenities
Staff were helpful
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Ida

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room. Front desk staff was friendly and it was just walking distance to the places of interest.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in May 2025
Verified review

8/10 Good

Lynda

Liked: Cleanliness, amenities
Perfect location close to transport.
Stayed 3 nights in Nov 2025
Verified review

2/10 Terrible

moumita

Disliked: Property conditions & facilities
The only positive about Hotel Monopol is the prime location right across from the train station. Other than that, the hotel was very below standard for the price we paid. As Americans, I would compare the overall quality more to a Motel 6. We paid around $1,350 for 2 nights without breakfast, which was absolutely not worth it. The room was extremely basic with old furniture, and the bathroom amenities were minimal !!!! shampoo only, no conditioner. Overall, very disappointing value for the money and not a hotel I would stay at again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Olga

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was excellent, and the location near the train station and the pier is perfect for travelers who want to explore rather than just stay in the hotel. The rooms are spacious, and the staff are very friendly and helpful.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our time there was fantastic!
Stayed 1 night in Sep 2025