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Ambassador Self Check-in Hotel

Property class: 3

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Photo gallery for Ambassador Self Check-in Hotel

A modern building with multiple windows and balconies, featuring a glass facade and a flat roof.
A hallway with framed artwork on the walls, a carpeted floor, and a person walking in the distance.
A modern indoor space with seating arrangements and informational posters on the walls.
A deli counter with various cheeses, cured meats, and deli items.
A modern multi-story building with balconies, large windows, and a rooftop garden.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Housekeeping
The current price is $163
$152 nightly
$163 total
Total with taxes and fees
Nov 4 - Nov 5

Explore the area

View in a map
Zürichstrasse 3, Lucerne, LU, 6004
  • Place, Lion Monument
    ‪3 min walk‬
  • Place, Lucerne Town Hall
    ‪6 min walk‬
  • Place, Chapel Bridge
    ‪8 min walk‬
  • Airport, Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Business Room

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Business Room

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

A hotel room with a bed, a desk with a chair, a television, and a wardrobe.

Standard Double or Twin Room

8.4 out of 10
Very good
(21 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

A hotel room with a bed, a chair, a table, a bedside lamp, a picture on the wall, and a window.

Superior Double or Twin Room

8.6 out of 10
Excellent
(11 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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The price is $109
Nov 15 - Nov 16
Total with taxes and fees
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About the neighborhood

Lucerne

With a stay at Ambassador Self Check-in Hotel, you'll be centrally located in Lucerne, steps from Loewenplatz and within a 5-minute walk of Lion Monument. .This hotel is 0.9 mi (1.4 km) from Chapel Bridge and 1.3 mi (2.1 km) from Musegg Wall.

What's nearby

  • Loewenplatz - 2 min walk - 0.1 miles
  • Lion Monument - 3 min walk - 0.2 miles
  • Lake Side Promenade - 3 min walk - 0.2 miles
  • Lucerne Town Hall - 6 min walk - 0.4 miles
  • Chapel Bridge - 8 min walk - 0.5 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 10 min walk
  • Zurich Airport (ZRH) - 70 min drive

Restaurants

  • ‪Alpineum Kaffehaus & Bar - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Heini Conditorei - ‬5 min walk
  • ‪Wilhelm Tell Schiffrestaurant - ‬3 min walk
  • ‪Max Chocolatier - ‬1 min walk

About this property

Ambassador Self Check-in Hotel

Ambassador Self Check-in Hotel offers 31 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 31 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include shopping on site and tour/ticket assistance.
Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and multilingual staff.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (CHF 25 per day)
  • Street parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: CHF 20 for adults and CHF 10 for children
  • Coffee and tea in common areas

Things to do

  • Library
  • Shopping

Family friendly

  • Soundproofed rooms

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

Pets allowed for an extra charge of CHF 20 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CHF 100 per stay
  • A tax is imposed by the city: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CHF 20 for adults and CHF 10 for children
  • Nearby parking fee: CHF 25 per day(262 ft away; open 24 hours)
  • Pet fee: CHF 20 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 31 May

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Ambassador Hotel Lucerne
Ambassador Lucerne
Ambassador Lucerne Hotel
Hotel Ambassador Lucerne
Lucerne Ambassador Hotel
Hotel Ambassador
Ambassador Self Check In
Ambassador Self Check-in Hotel Hotel
Ambassador Self Check-in Hotel Lucerne
Ambassador Self Check-in Hotel Hotel Lucerne

Ambassador Self Check-in Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 165 out of 455 reviews
Rating 8 - Good. 205 out of 455 reviews
Rating 6 - Okay. 61 out of 455 reviews
Rating 4 - Poor. 18 out of 455 reviews
Rating 2 - Terrible. 6 out of 455 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to check in, delicious breakfast, and great location.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great and overall we has everything we needed.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, very central location, very professional staff.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was fantastic!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place to stay. Much much better than expected. Big rooms. Excellent location. 100% recommended!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, easy self check in! Lockers to use for free. I would stay there again!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice facility close to downtown
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within walking distance of city centre. Parking garage is next door if you have a vehicle (special hotel parking rate is 25 Francs per night). Breakfast was good and staff were always pleasant. Coop right next door.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, well run property- self check was great as we arrived late. Room generally clean, breakfast good. Only issues were a noisy bathroom fan, which kicked in when it wanted to and stayed on for ages (20mins??).
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge at the attached Hotel de la Paix was very friendly and helpful. Rooms were pleasant and clean. Great central location. (Just five minutes to the lion!)
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we did not try the breakfast but all shops are walkable.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, walking distance to train station & sights, highly recommend
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, centrally located. Has fridge, a/c, small patio, next door to mall with 2 grocers and train station.Everything at your fingertips at a decent price. Would definitely recommend. Self serve check-in but staff very responsive.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The location was easy to access by transport and stop. They don't have reception (self-check in) so if you come earlier put the luggages in a coin's locker or if they are all full, you may try to ask the reception for help at the Hotel de la Paix (just next to the hotel). They have a pantry for opens which having microwaves, coffee/ hot water machine, plates, forks and tea-bags provided.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Family friendly Great location
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first time we were at a hotel which didn't have staff. But they put tech to good use to be able to do things remotely.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. would stay here again
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Nice hotel, lovely breakfast, nice location for centre of Lucerne
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The self check out was a bit confusing, otherwise all good.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a close walk to restaurants and attractions in Lucerne
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location for everything
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Property conditions & facilities
nice and convenient place to stay
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in process, close to city center!
Stayed 1 night in Aug 2025