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Des Alpes Luzern

3.0 star property

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Photo gallery for Des Alpes Luzern

Exterior
Terrace/patio
Double Room, Balcony, River View (21m²) | In-room safe, desk, blackout drapes, free WiFi
Lobby
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
Furrengasse 3, Lucerne, 6004
  • Place, Hertensteinstrasse
    ‪2 min walk‬
  • Place, Lucerne Town Hall
    ‪2 min walk‬
  • Place, Chapel Bridge
    ‪2 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Double Room, Balcony, River View (12m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, River View (12m²)

8.6 out of 10
Excellent
(9 reviews)
  • River view
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, River View (19m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, River View (19m²)

8.0 out of 10
Very good
(1 review)
  • River view
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, River View (16m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, River View (16m²)

  • River view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, City View (12m²)

Double Room, Balcony, City View (12m²) | In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, City View (12m²)

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, City View (12m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, City View (12m²)

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, City View (10m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, City View (10m²)

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 108 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony, River View (16m²)

Double Room, Balcony, River View (16m²) | In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, River View (16m²)

8.6 out of 10
Excellent
(4 reviews)
  • River view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (10m²)

Double Room, Balcony, River View (10m²) | In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, River View (10m²)

9.6 out of 10
Exceptional
(4 reviews)
  • River view
  • 108 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, River View (19m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, River View (19m²)

  • River view
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, River View (17m²)

Double Room, River View (17m²) | In-room safe, desk, blackout drapes, free WiFi

Double Room, River View (17m²)

8.0 out of 10
Very good
(1 review)
  • River view
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, River View (12m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, River View (12m²)

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (17m², big balcony)

Double Room, Balcony, River View (17m², big balcony) | In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, River View (17m², big balcony)

  • River view
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (14m², big balcony)

In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, River View (14m², big balcony)

8.0 out of 10
Very good
(3 reviews)
  • River view
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (12m², big balcony)

In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, River View (12m², big balcony)

9.4 out of 10
Exceptional
(6 reviews)
  • River view
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, 1 Queen Bed, City View (10m²)

In-room safe, desk, blackout drapes, free WiFi

Single Room, 1 Queen Bed, City View (10m²)

  • City view
  • 108 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Single Room, City View (9m²)

In-room safe, desk, blackout drapes, free WiFi

Single Room, City View (9m²)

  • City view
  • 97 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, City View (10m²)

In-room safe, desk, blackout drapes, free WiFi

Single Room, City View (10m²)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 108 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, City View (7m²)

In-room safe, desk, blackout drapes, free WiFi

Single Room, City View (7m²)

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 75 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, Balcony, River View (14m²)

In-room safe, desk, blackout drapes, free WiFi

Single Room, Balcony, River View (14m²)

10.0 out of 10
Exceptional
(4 reviews)
  • River view
  • 151 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, River View (9m²)

In-room safe, desk, blackout drapes, free WiFi

Single Room, River View (9m²)

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 97 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Similar properties

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4.8 out of 5, Exceptional, 888 reviews
$278 nightly
The price is $296
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Hotel Des Balances

About the neighborhood

Lucerne

With a stay at Des Alpes Luzern, you'll be centrally located in Lucerne, steps from Chapel Bridge and a short 4-minute drive from Swiss Transportation Museum. .This hotel is 0.2 mi (0.3 km) from The Swiss Path and 0.3 mi (0.4 km) from Museum Sammlung Rosengart.

What's nearby

  • Hertensteinstrasse - 2 min walk - 0.1 miles
  • Lucerne Town Hall - 2 min walk - 0.1 miles
  • Chapel Bridge - 2 min walk - 0.1 miles
  • KKL Lucerne - 6 min walk - 0.4 miles
  • Lake Side Promenade - 6 min walk - 0.4 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 7 min walk
  • Geneva International Airport (GVA) - 175 min drive

Restaurants

  • ‪Confiseur Bachmann AG - ‬3 min walk
  • ‪Rathaus Brauerei - ‬1 min walk
  • ‪Zum Weissen Kreuz - ‬1 min walk
  • ‪Tchibo - ‬2 min walk
  • ‪Mr. Pickwick Pub Luzern - ‬1 min walk

About this property

Des Alpes Luzern

Des Alpes Luzern offers 45 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 45 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and shopping on site. This hotel also features tour/ticket assistance and a banquet hall.
At Des Alpes Luzern, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Des Alpes Luzern has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Desk
  • Free daily newspapers
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 25.00 per pet, per day
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 25.00 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Alpes Lucerne Hotel
Alpes Hotel
Alpes Lucerne
Des Alpes Lucerne
Des Alpes Hotel
Alpes Luzern Hotel
Alpes Luzern
Des Alpes
Alpes Luzern Hotel Lucerne
Alpes Luzern Lucerne
Des Alpes Luzern
Des Alpes Luzern Hotel
Des Alpes Luzern Lucerne
Des Alpes Luzern Hotel Lucerne

Des Alpes Luzern Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 480 out of 788 reviews
Rating 8 - Good. 207 out of 788 reviews
Rating 6 - Okay. 70 out of 788 reviews
Rating 4 - Poor. 19 out of 788 reviews
Rating 2 - Terrible. 12 out of 788 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

PADMANABHAN, TRACY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay in this hotel was memorable. Excellent amenities and very good accessibility to transportation options; best view from the windows; very good breakfast and dinner.
Stayed 3 nights in Nov 2025

10/10 Excellent

william

staff and cleanliness. and
Stayed 3 nights in Nov 2025

8/10 Good

Linyu

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, location, very friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities
It had a great location right next to Chapel Bridge. The staff was tremendously friendly and helpful. I couldn’t be happier with my choice of hotel.
Stayed 3 nights in Nov 2025

10/10 Excellent

Kortney

Liked: Cleanliness, staff & service, amenities
What a beautiful hotel! They upgraded our room and it was gorgeous!
Stayed 1 night in Nov 2025

10/10 Excellent

Ekaterina

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place to stay! Hanna at front desk and was very helpful and kind. Will highly recommend
Stayed 1 night in Nov 2025

10/10 Excellent

Rick

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was so friendly. Incredible view of water/bridge. So close to train station.
Stayed 2 nights in Nov 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was fantastic
Stayed 3 nights in Nov 2025

10/10 Excellent

Lee

Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Hard to beat. Lakefront location, buzzy area yet rooms quiet and spotless. Excellent breakfast served at table. Top marks to housekeeping and reception - an item left in the room was found and returned safely by post. Everyone was kind and helpful. Swiss efficiency at its best. Recommended.
Stayed 1 night in Oct 2025

10/10 Excellent

Darren

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great view of the river. Very good restaurant.
Stayed 3 nights in Oct 2025

10/10 Excellent

Brett

Liked: Amenities
Great location great staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Priscilla

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Great location! Enjoyed our little balcony. Breakfast was delicious!
Stayed 2 nights in Oct 2025

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in a great location.
Stayed 1 night in Oct 2025

10/10 Excellent

Kanja

Stayed 2 nights in Oct 2025

10/10 Excellent

Maura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the Chapel Bridge! Loved the balcony. Sweet and helpful staff!
Stayed 1 night in Sep 2025

10/10 Excellent

Aaron

Stayed 1 night in Oct 2025

10/10 Excellent

jeffrey, tampa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great! Location is superb!
Stayed 2 nights in Oct 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view. Wonderful restaurant. Very helpful staff. 100% recommend!
Stayed 2 nights in Oct 2025

6/10 Okay

alex

Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This lovely property along the river was so quaint and comfy. Hannah at the front desk was extremely helpful with all of our questions about things to do in the area. We definitely plan to stay here again.
Stayed 3 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Jeff

Stayed 1 night in Sep 2025

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Lucerne

Very nice and clean hotel in the heart of Lucerne. If you can, splurge for the balcony rooms. A beautiful view. The breakfast vouchers were nice for each morning as well. The staff was super friendly.
Stayed 2 nights in Sep 2025