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Hotel Goldener Stern – Self check-in

Property class: 2.5

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Photo gallery for Hotel Goldener Stern – Self check-in

A view through a window with a mountain in the background.
A bed with white bedding in a room with a window.
A cityscape with a prominent mountain in the background, a clock tower, and various buildings with distinct architectural styles.
A staircase with a handrail leading to a bedroom with a bed and a nightstand.
A room with two orange chairs around a small table with a potted plant, large windows with curtains, and a radiator.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
The current price is $147
$136 nightly
$147 total
Total with taxes and fees
Nov 1 - Nov 2

Explore the area

View in a map
35 Burgerstrasse, Lucerne, LU, 6003
  • Place, Jesuit Church
    ‪3 min walk‬
  • Place, Chapel Bridge
    ‪5 min walk‬
  • Place, Lucerne Town Hall
    ‪6 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for City Double Room

A hotel room with a bed, a desk with a computer, a wardrobe, and a window with a view of buildings.

City Double Room

7.8 out of 10
Good
(13 reviews)
  • City view
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

A room with a bed, two chairs, a small table, and a radiator.

Superior Double Room

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Quadruple Room

A hotel room with two beds, a bedside table with glasses, a hanging coat rack, and a window with curtains.

Standard Quadruple Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Quadruple Room

A hotel room with two beds, a desk, a chair, a small table with a plant, and a TV mounted on the wall.

Superior Quadruple Room

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Quadruple Room

A modern, well-lit room with a bed, a sofa, a desk with a mirror, and a hanging rack.

Deluxe Quadruple Room

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Superior Double or Twin Room

A hotel room with a coffee maker, a glass, and a tray with various cups on the counter.

Superior Double or Twin Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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Nov 15 - Nov 16
Total with taxes and fees
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About the neighborhood

Lucerne

A stay at Hotel Goldener Stern – Self check-in places you in the heart of Lucerne, a short 5-minute drive from Swiss Transportation Museum. .This hotel is 0.2 mi (0.4 km) from Chapel Bridge and 0.1 mi (0.1 km) from Franciscan Church.

What's nearby

  • Museum Luzern - 3 min walk - 0.2 miles
  • Jesuit Church - 3 min walk - 0.2 miles
  • Chapel Bridge - 5 min walk - 0.3 miles
  • Lucerne Town Hall - 6 min walk - 0.4 miles
  • KKL Lucerne - 9 min walk - 0.5 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 9 min walk
  • Zurich Airport (ZRH) - 55 min drive

Restaurants

  • ‪Mill'Feuille - ‬5 min walk
  • ‪Penthouse - ‬4 min walk
  • ‪Hotel Anker - ‬2 min walk
  • ‪Restaurant Opus - ‬3 min walk
  • ‪Wirtshaus Taube - ‬2 min walk

About this property

Hotel Goldener Stern – Self check-in

Hotel Goldener Stern – Self check-in offers 18 air-conditioned accommodations with espresso makers and safes. Smart televisions are featured in guestrooms.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided weekly.

Make yourself at home in one of the 18 air-conditioned rooms featuring espresso makers and Smart televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include safes and electric kettles, and housekeeping is provided weekly.
Featured amenities include express check-in, express check-out, and an elevator.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Mini-fridge

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (weekly)

Accessibility

  • Area rugs in public areas
  • Area rugs in room
  • Elevator (24 inch wide door)
  • Hardwood flooring in public areas

More

  • Belle Époque architecture
  • Renovated entire property - December 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV

Food and drink

  • Electric kettle
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning
  • Fan
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

Property is also known as

Burgerstrasse 35
Hotel Goldener Stern contactless check in
Hotel Goldener Stern - contactless check-in Hotel
Boutique Hotel Goldener Stern contactless check in
Hotel Goldener Stern - contactless check-in Lucerne
Hotel Goldener Stern - contactless check-in Hotel Lucerne

Hotel Goldener Stern – Self check-in Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 57 out of 130 reviews
Rating 8 - Good. 45 out of 130 reviews
Rating 6 - Okay. 17 out of 130 reviews
Rating 4 - Poor. 5 out of 130 reviews
Rating 2 - Terrible. 6 out of 130 reviews

9.0/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and clean rooms!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. AC was great with heat wave.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a little tricky to navigate the self check in but the room was nice.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Location is great and convenient - easy walk from the train station. Surrounded by good restaurants and minutes away from the chapel bridge and other things to see in Lucerne. Room was clean and well equipped.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple room, great location. Had all you needed and with self check in and out, was extremely efficient.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great location. Entry was fairly easy. Rooms were small but clean. Lucerne is a fantastic city!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location- within 10 minute walk to the train station and less than 5 minute walk to the river and all the lovely restaurants and cafes located there. Pilatus base is a quick bus ride away. Comfortable beds, easy self check in and out, super clean, quiet street. Perfect for our family of four.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. The space was adequate despite being small. Self check in and internet were very easy to access and use. The hotel is close to the train station and most of the sites we wanted to visit. We had a lovely visit in Lucerne. AND the air conditioning in the room was great!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean room, and breakfast at the hotel restaurant was delicious. I only wish the room was slightly bigger or had less bulky furniture because you could not open 2 small luggages at the same time as there was no space
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and fantastic accommodation
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and nice room.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in a great location, and a good value by Lucerne standards. Just be aware that if you are getting a family room on the top floor, the AC is not big enough to condition the entire space in hot weather.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
the location was great.
Stayed 6 nights in May 2025
Verified review

4/10 Poor

Slept four but tiny room for us all. No place to really move around.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good location. The room was cozy. We enjoyed our stay.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful recommending nearby dining. The walkability to everything made our short visit so enjoyable.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the efficiency and the comfort during our stay at the Hotel Goldener Stern. It has a very convenient location to the areas we were hoping to visit. The self check-in procedures were easy to follow and our room was clean and ready on time. We did find a problem with our air-conditioning unit. I sent a email and the problem was fixed immediately. We appreciated the fast service! Again, we enjoyed our stay!
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Disliked: Amenities
Not worth city view, AC is not good enough to even think of moving the blinds just to take a peak outside
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, easy walk to/from the train station. The rooms are adequate size, not large but also not too small. We would stay again based on value and location.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Hotel Goldener Stern! It was about a 10 minute walk from the train station and lake lucerne. Good location to walk to restaurants and shops. It is self-check in. Everything was easily communicated on Expedia so you just have to check your messages. Someone always responds if you need something. The room was pretty spacious, clean, had AC. I think it was also pretty affordable for the area. I would definitely recommend this place!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

Great location. Very easy to self checkin
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness

Lucerne stay

Very comfortable and clean and quiet area. The room had air conditions as it was warm the week we stayed here. Very centrally located to all the shopping and resteurants.
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness
Nice location in the centre of Lucerne. Clean room and easy check-in. Only drawback was the small bathroom.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities
Clean, much smaller than expected
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
What a find! Great central location, clear check in instructions, everything you could need in the room including air con, kettle & mini-freezer. I would definitely recommend staying here.
Stayed 3 nights in Jul 2025