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Hotel Goldener Stern – Self check-in

Property class: 2.5

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Photo gallery for Hotel Goldener Stern – Self check-in

A view through a window with a mountain in the background.
A room with two orange chairs around a small table with a potted plant, large windows with curtains, and a radiator.
A cityscape with a prominent mountain in the background, a clock tower, and various buildings with distinct architectural styles.
A bed with white bedding in a room with a window.
A staircase with a handrail leading to a bedroom with a bed and a nightstand.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
The current price is $237
$222 nightly
$237 total
Total with taxes and fees
Aug 30 - Aug 31

Explore the area

View in a map
35 Burgerstrasse, Lucerne, LU, 6003
  • Place, Chapel Bridge
    ‪5 min walk‬
  • Place, Lucerne Town Hall
    ‪6 min walk‬
  • Place, KKL Lucerne
    ‪9 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for City Double Room

A hotel room with a bed, a desk with a computer, a wardrobe, and a window with a view of buildings.

City Double Room

7.8 out of 10
Good
(11 reviews)
  • City view
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room

A room with a bed, two chairs, a small table, and a radiator.

Superior Double Room

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Quadruple Room

A hotel room with two beds, a bedside table with glasses, a hanging coat rack, and a window with curtains.

Standard Quadruple Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Quadruple Room

A hotel room with two beds, a desk, a chair, a small table with a plant, and a TV mounted on the wall.

Superior Quadruple Room

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Quadruple Room

A modern, well-lit room with a bed, a sofa, a desk with a mirror, and a hanging rack.

Deluxe Quadruple Room

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds
  • Free WiFi

View all photos for Superior Double or Twin Room

A hotel room with a coffee maker, a glass, and a tray with various cups on the counter.

Superior Double or Twin Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

DOUBLE QUEEN SIZE BED

  • Sleeps 4
  • Free WiFi

DOUBLE SUPERIOR QUEEN BED

  • Sleeps 4
  • Free WiFi

DOUBLE STANDARD

  • Sleeps 4
  • Free WiFi

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Aug 30 - Aug 31
Total with taxes and fees
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About the neighborhood

Lucerne

A stay at Hotel Goldener Stern – Self check-in places you in the heart of Lucerne, a short 5-minute drive from Swiss Transportation Museum. .This hotel is 0.2 mi (0.4 km) from Chapel Bridge and 0.1 mi (0.1 km) from Franciscan Church.

What's nearby

  • Jesuit Church - 3 min walk - 0.2 miles
  • Chapel Bridge - 5 min walk - 0.3 miles
  • Lucerne Town Hall - 6 min walk - 0.4 miles
  • KKL Lucerne - 9 min walk - 0.5 miles
  • Chateau Guetsch - 12 min walk - 0.7 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 9 min walk
  • Zurich Airport (ZRH) - 55 min drive

Restaurants

  • ‪Zum Weissen Kreuz - ‬6 min walk
  • ‪Mill'Feuille - ‬5 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Bacio Della Mamma - ‬6 min walk
  • ‪Burger King - ‬9 min walk

About this property

Hotel Goldener Stern – Self check-in

Hotel Goldener Stern – Self check-in offers 18 air-conditioned accommodations with espresso makers and safes. Smart televisions are featured in guestrooms.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided weekly.

Make yourself at home in one of the 18 air-conditioned rooms featuring espresso makers and Smart televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include safes and electric kettles, and housekeeping is provided weekly.
Featured amenities include express check-in, express check-out, and an elevator.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Mini-fridge

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (weekly)

Accessibility

  • Area rugs in public areas
  • Area rugs in room
  • Elevator (24 inch wide door)
  • Hardwood flooring in public areas

More

  • Belle Époque architecture
  • Renovated entire property - December 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV

Food and drink

  • Electric kettle
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning
  • Fan
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

Property is also known as

Burgerstrasse 35
Hotel Goldener Stern contactless check in
Hotel Goldener Stern - contactless check-in Hotel
Boutique Hotel Goldener Stern contactless check in
Hotel Goldener Stern - contactless check-in Lucerne
Hotel Goldener Stern - contactless check-in Hotel Lucerne

Hotel Goldener Stern – Self check-in Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 47 out of 115 reviews
Rating 8 - Good. 42 out of 115 reviews
Rating 6 - Okay. 15 out of 115 reviews
Rating 4 - Poor. 5 out of 115 reviews
Rating 2 - Terrible. 6 out of 115 reviews

9.0/10

Cleanliness

7.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Renu

Liked: Cleanliness, amenities, property conditions & facilities
Location is great and convenient - easy walk from the train station. Surrounded by good restaurants and minutes away from the chapel bridge and other things to see in Lucerne. Room was clean and well equipped.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple room, great location. Had all you needed and with self check in and out, was extremely efficient.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Kendall

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in a great location, and a good value by Lucerne standards. Just be aware that if you are getting a family room on the top floor, the AC is not big enough to condition the entire space in hot weather.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and fantastic accommodation
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and nice room.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Katherine Joy

Liked: Cleanliness, amenities, property conditions & facilities
the location was great.
Stayed 6 nights in May 2025
Verified review

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Hotel Goldener Stern! It was about a 10 minute walk from the train station and lake lucerne. Good location to walk to restaurants and shops. It is self-check in. Everything was easily communicated on Expedia so you just have to check your messages. Someone always responds if you need something. The room was pretty spacious, clean, had AC. I think it was also pretty affordable for the area. I would definitely recommend this place!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Fabiano

Liked: Cleanliness, amenities, property conditions & facilities
Good location. The room was cozy. We enjoyed our stay.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, easy walk to/from the train station. The rooms are adequate size, not large but also not too small. We would stay again based on value and location.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Lorry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful recommending nearby dining. The walkability to everything made our short visit so enjoyable.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Rivkah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel self check in was simple. Which means no staff on the property overnight and no front desk. Although there is a supply closet if you need certain things. Its really close to the water Which was nice. The elevator is really small like 2ftx2ft sp can just barely fit in with a suitcase. But overall nice cute hotel
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

ernest

Liked: Cleanliness

Lucerne stay

Very comfortable and clean and quiet area. The room had air conditions as it was warm the week we stayed here. Very centrally located to all the shopping and resteurants.
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

James

Liked: Cleanliness, amenities
Clean, much smaller than expected
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

Great location. Very easy to self checkin
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Chris

Liked: Cleanliness
Nice location in the centre of Lucerne. Clean room and easy check-in. Only drawback was the small bathroom.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Since a self-checkin hotel there is no staff; all communication is via email, text, or phone. Was not a problem for us, but something to understand. There is a small elevator for heavy luggage. We had two beds. Everything was clean. These are older rooms, but everything worked well. Amenties included coffee maker, fridge, and safe.
Stayed 1 night in May 2026
Verified review

8/10 Good

Adrianus

Liked: Cleanliness, property conditions & facilities
Room was good. Heating too strong. There was no staff, it gives the place a deserted feeling.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Tammy

Liked: Cleanliness, amenities
Great place and nice and central. Wish the bartender had of told us that we had coupons in our room for a discount at the bar.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

haf

Liked: Cleanliness, amenities, property conditions & facilities
What a find! Great central location, clear check in instructions, everything you could need in the room including air con, kettle & mini-freezer. I would definitely recommend staying here.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Sonya

Liked: Cleanliness, property conditions & facilities
GREAT option for Lucerne. Just enough distance from the riverfront crowd. Great vibe at the bar downstairs (closes at 12:30). Clean. Parking is right there.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Randi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location and the room was clean with sufficient space for two persons. The bed was super comfortable and I didn't miss the human contact at all.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Agop

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Easy self check in using Goki app. Many bistros within walking distance for food and drink. Simple bus transportation from Luzern Barnhof
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last night we had the pleasure of staying at the Hotel Goldener Stern. The room was freshly and modernly furnished, and the digital access made everything more convenient. Located in the heart of Lucerne's old town, the hotel was an ideal base for our explorations. Overall, our stay provided a cozy and pleasant experience in this charming hotel!
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great hotel only 10 mins from the train station in Luzern. If you like connection then maybe its not the best hotel for you, but the contactless check in was simple and the service via Whats App was great. The xmas night market was just outside the hotel, which made it very magical. Highly recommend staying here.
Stayed 2 nights in Dec 2024