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Astoria Lucerne

4.0 star property

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Photo gallery for Astoria Lucerne

4 restaurants, Thai cuisine
Front of property
Reception
Terrace/patio
3 bars/lounges, rooftop bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Gym
$252
$236 nightly
$252 total
Total with taxes and fees
Dec 15 - Dec 16

Explore the area

View in a map
Pilatusstrasse 29, Lucerne, 6003
  • Place, Chapel Bridge
    ‪5 min walk‬
  • Place, Lucerne Town Hall
    ‪6 min walk‬
  • Place, KKL Lucerne
    ‪8 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, free cribs/infant beds, free WiFi

Standard Twin Room

8.4 out of 10
Very good
(17 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

In-room safe, desk, free cribs/infant beds, free WiFi

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

In-room safe, desk, free cribs/infant beds, free WiFi

Deluxe Twin Room

  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 King Bed (King)

In-room safe, desk, free cribs/infant beds, free WiFi

Standard Double Room, 1 King Bed (King)

8.6 out of 10
Excellent
(26 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Design Twin Room (Panoramic View)

Design Twin Room (Panoramic View) | In-room safe, desk, free cribs/infant beds, free WiFi

Design Twin Room (Panoramic View)

  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room, Multiple Beds

In-room safe, desk, free cribs/infant beds, free WiFi

Standard Triple Room, Multiple Beds

8.8 out of 10
Excellent
(3 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for Superior Triple Room

In-room safe, desk, free cribs/infant beds, free WiFi

Superior Triple Room

8.0 out of 10
Very good
(3 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, free cribs/infant beds, free WiFi

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(12 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Lucerne

With a stay at Astoria Lucerne in Lucerne, you'll be within a 5-minute walk of Museum Sammlung Rosengart and Franciscan Church. .This hotel is 0.4 mi (0.6 km) from Jesuit Church and 0.4 mi (0.6 km) from Chapel Bridge.

What's nearby

  • Jesuit Church - 3 min walk - 0.2 miles
  • Chapel Bridge - 5 min walk - 0.3 miles
  • Lucerne Town Hall - 6 min walk - 0.4 miles
  • KKL Lucerne - 8 min walk - 0.5 miles
  • Chateau Guetsch - 13 min walk - 0.7 miles

Getting around

  • Lucerne Station - 6 min walk
  • Zurich Airport (ZRH) - 58 min drive

Restaurants

  • ‪Penthouse - ‬1 min walk
  • ‪Thai Garden - ‬1 min walk
  • ‪Mövenpick - ‬2 min walk
  • ‪just a little brewpub - ‬3 min walk
  • ‪La Cucina - ‬1 min walk

About this property

Astoria Lucerne

Hotel in Lucerne with 4 restaurants and bars
Astoria Lucerne offers 252 air-conditioned accommodations with safes and complimentary bottled water. 55-inch flat-screen televisions come with cable channels.

Rooms have partially open bathrooms. Bathrooms include showers and hair dryers. This Lucerne hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
Make yourself at home in one of the 252 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including a nightclub and a health club. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy Thai cuisine at Thai Garden, one of the hotel's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Relax with a refreshing drink at one of the 3 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Thai Garden - This restaurant specializes in Thai cuisine.
La Cucina - This restaurant specializes in Italian cuisine.
Mekong - This restaurant specializes in Asian cuisine.
Pacifico - This restaurant specializes in Mexican cuisine.
Penthouse - Onsite rooftop bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (CHF 55 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 30 per person
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Restaurants on site

  • La Cucina
  • Mekong
  • Pacifico
  • Penthouse
  • Thai Garden

Things to do

  • Health club
  • Nightclub

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 40 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 30 per person
  • Covered self parking fee: CHF 55 per night
  • Pet fee: CHF 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Property Registration Number KZV-SLU-000100

We should mention

Parking height restrictions apply

Property is also known as

Astoria Lucerne Hotel
Astoria Lucerne Hotel
Astoria Lucerne Lucerne
Astoria Lucerne Hotel Lucerne

Astoria Lucerne Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 405 out of 820 reviews
Rating 8 - Good. 274 out of 820 reviews
Rating 6 - Okay. 82 out of 820 reviews
Rating 4 - Poor. 33 out of 820 reviews
Rating 2 - Terrible. 26 out of 820 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Reza

Traveled with family
Liked: Cleanliness, staff & service
We recently stayed at the Astoria Lucerne for three nights and found it to be a very busy hotel. While the location is excellent—clean and conveniently close to the station—there were some drawbacks that affected our comfort. Our room faced a bar that was particularly noisy on weekends, making it hard for us to sleep until the early morning. The walls are also quite thin, so we could hear movement from the room above us. On the positive side, the hotel was clean and the breakfast was decent, though nothing exceptional. Overall, the hotel is convenient if you need to be near the station and don’t mind a lively atmosphere, but light sleepers might want to consider other options.
Stayed 3 nights in Sep 2025

8/10 Good

Marie-Josée

Stayed 2 nights in Sep 2025

10/10 Excellent

Julie, Cape Coral

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Teresa

Stayed 2 nights in Aug 2025

10/10 Excellent

Vandna

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable place to stay! Staff very helpful and professional! The breakfast was excellent! Very convenient location to see the town!
Stayed 1 night in Sep 2025

10/10 Excellent

Natalie M

Stayed 4 nights in Aug 2025

2/10 Terrible

ishvinderdeep

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Has been the worst stay so far in Switzerland. Motels around the world have better amenities than this hotel. The receptionist in the night of 1st September was very rude and sarcastic. Paper cups in the room for tea or coffee, no tea bag available in the room. Had to call reception to get it and in tern he said you must have used it . If you need more ask for it, whereas it was not there when we checked in, not replenished by housekeeping when preparing room for new check-ins. Would never stay in this location again or recommend it even.
Stayed 2 nights in Aug 2025

10/10 Excellent

Carol

Traveled with group
Excellent
Stayed 2 nights in Aug 2025

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was nice. The only complain I have was that I still hear noice 1 in the morning when I was trying to sleep. My room was on the sixth floor in building 2 and I want site if the noice was from the street or upstairs restaurant.
Stayed 1 night in Aug 2025

10/10 Excellent

Ajay

Stayed 1 night in Aug 2025

6/10 Okay

wilf

Its a nice hotel in a convenient location but its amenities are poor (fitness room is not usable), the breakfast is average, the rooms dated, and the staff, while professional, were a little too serious/dry. For the money I'd say its a pass next time
Stayed 2 nights in Aug 2025

6/10 Okay

Anthony

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We couldn’t have been more pleased with our stay at the Astoria Lucerne. The hotel was outstanding with incredible ambiance; the welcoming staff was professional and went above and beyond to make our stay as comfortable as possible. The room was impeccably clean and spacious while the restaurants and breakfasts were five stars. We strongly recommend this hotel to anyone looking for a relaxing and enjoyable stay. We had a fantastic experience with luxurious amenities and impeccable services. Everything was either walk-able or expressible by bus throughout the city. The hotel is well-maintained and provided a safe and secure environment.
Stayed 2 nights in Jul 2025

6/10 Okay

Maria

Liked: Cleanliness
Stayed 2 nights in Aug 2025

6/10 Okay

Evelyn, Wellington

Traveled with group
The coffee maker in our room did not work. The bed was hard.
Stayed 1 night in Aug 2025

8/10 Good

Dinakaran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Astoria is only 10 minute walk from the station and has quick access to buses. Nice shops and restaurants near by! The staff are friendly and the room was clean and comfortable..breakfast was ok.. I would recommend for a family stay..
Stayed 2 nights in Aug 2025

8/10 Good

JULIUS

Stayed 3 nights in Aug 2025

2/10 Terrible

Anil

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is no Astoria; the name is fake! Despite paying over $600 per night, what you get is tiny rooms, unfriendly staff and the restaurants are a total charade. They advertise they’re open till 11:00 PM and 11:30 PM, but they refused to seat us at 10:10 claiming “kitchen is closed”. The front desk team acted helpless as “they had nothing to do with the restaurant”. They told us this is standard practice in Switzerland as if it was our fault that we expected to eat at 10:00 PM. No one of the staff member ever apologized about the situation or offered a solution. Thankfully Uber Eats was available! They get you with an included breakfast, but not worth the hundreds you pay to stay here. On your convenient walk to the station you’ll pass at least five excellent bakeries as well as McD and BK! Keep 20 minutes extra and you’d be laughing to the bank. They can’t even afford to give you separate bath gel hand soap and shampoo (only all three-in-one)! Your shower area will make you think you’re in a dingy apartment. Just like everything in Switzerland, this is a nice way of robbing your wallet. Definitely not worth the price tag!!
Stayed 3 nights in Aug 2025

6/10 Okay

Surekha

Traveled with family
Disliked: Cleanliness, amenities
Very dingy rooms
Stayed 2 nights in Aug 2025

8/10 Good

Smitha Gopi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Daydí

Stayed 3 nights in Aug 2025

8/10 Good

Nila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Prem Thiyagarajan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front staff while checking in was not friendly…
Stayed 4 nights in Jul 2025

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Close to everything. Excellent breakfast buffet
Stayed 1 night in Aug 2025

2/10 Terrible

Fahad

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I would never stay here ever again. There is a rooftop bar on the seventh floor of the property, which is actually a full blown night club. They had me on the 6th floor and i could hear everything going on in the club until 4 am on Friday and Saturday night. I got 0 sleep and it completely ruined what plans I had for Saturday and Sunday morning, because of going out early i had to now catch up on sleep. I spoke to the front desk about it and the response was "I'm sorry, they are allowed to do it". Clearly whoever owns the property does not care, because people have been complaining about this issue for a long time. Avoid this hotel like the plague for weekend trips. The parking garage is also tight and can be difficult to maneuver. And the bathroom has a 3-in-one (hair, face, body) wash. Not sure how this hotel has 4 stars. I've stayed at 3 stars that were far more comfortable and at least i could get a good, quiet night of sleep.
Stayed 3 nights in Jul 2025