See all properties

Altstadt Hotel Krone Luzern

3.0 star property

Choose dates to view prices

Photo gallery for Altstadt Hotel Krone Luzern

Standard Twin Room | Minibar, in-room safe, desk, blackout drapes
Standard Single Room, 1 Twin Bed | Bathroom | Free toiletries, hair dryer, towels, soap
Front of property
Daily buffet breakfast (CHF 23 per person)
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Business services
$224
$210 nightly
$224 total
Total with taxes and fees
May 3 - May 4

Explore the area

View in a map
Weinmarkt 12, Lucerne, CH-6004
  • Place, Lucerne Town Hall
    ‪2 min walk‬
  • Place, Chapel Bridge
    ‪3 min walk‬
  • Place, Hertensteinstrasse
    ‪3 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Standard Single Room, 1 Twin Bed

Standard Single Room, 1 Twin Bed | Minibar, in-room safe, desk, blackout drapes

Standard Single Room, 1 Twin Bed

8.0 out of 10
Very good
(5 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, blackout drapes

Standard Twin Room

9.0 out of 10
Wonderful
(80 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, blackout drapes

Triple Room

8.6 out of 10
Excellent
(7 reviews)
  • 334 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, blackout drapes

Quadruple Room

8.8 out of 10
Excellent
(13 reviews)
  • 355 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

Similar properties

Exterior
Ambassador Self Check-in Hotel
Lucerne
  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Housekeeping
4.1 out of 5, Very Good, 405 reviews
$194 nightly
The price is $208
Apr 30 - May 1
Total with taxes and fees
Ambassador Self Check-in Hotel

About the neighborhood

Lucerne

With a stay at Altstadt Hotel Krone Luzern, you'll be centrally located in Lucerne, a 3-minute drive from Chapel Bridge and 7 minutes from Swiss Transportation Museum. .This historic hotel is 0.1 mi (0.1 km) from Lucerne Town Hall and 0.1 mi (0.1 km) from Rosengart Collection.

What's nearby

  • Lucerne Town Hall - 2 min walk - 0.1 miles
  • Chapel Bridge - 3 min walk - 0.2 miles
  • Hertensteinstrasse - 3 min walk - 0.2 miles
  • KKL Lucerne - 8 min walk - 0.4 miles
  • Lake Side Promenade - 9 min walk - 0.5 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 8 min walk
  • Zurich Airport (ZRH) - 61 min drive

Restaurants

  • ‪Zum Weissen Kreuz - ‬2 min walk
  • ‪Rathaus Brauerei - ‬3 min walk
  • ‪Mill'Feuille - ‬2 min walk
  • ‪Bierliebe & Friends - ‬3 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Altstadt Hotel Krone Luzern

Altstadt Hotel Krone Luzern offers 29 accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Televisions come with premium digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Treat yourself to a stay in one of the 29 guestrooms, featuring heated floors. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and shopping on site.
At Altstadt Hotel Krone Luzern, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Altstadt Hotel Krone Luzern has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (CHF 32 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: CHF 23 for adults and CHF 16 for children
  • A restaurant

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Built in 1800
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium digital channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 50.00

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel des Balances, Weinmarkt, Lucerne]
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in 11 PM-6:30 AM takes place at the Hotel des Balance across the street. The Hotel Krone Lucerne is located in a pedestrian-only zone. Cars are allowed to park in front of the hotel only during arrival and departure.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 10 per pet, per day

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 23 for adults and CHF 16 for children
  • Valet parking fee: CHF 32 per day
  • Pet fee: CHF 10 per pet, per day
  • Late check-out fee: CHF 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Best Western Hotel Krone
Best Western Hotel Krone Lucerne
Best Western Krone
Best Western Krone Lucerne
Best Western Lucerne
Lucerne Best Western
Hotel Krone Lucerne
Krone Lucerne
Hotel Krone
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel Lucerne

Altstadt Hotel Krone Luzern Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 529 out of 1004 reviews
Rating 8 - Good. 359 out of 1004 reviews
Rating 6 - Okay. 88 out of 1004 reviews
Rating 4 - Poor. 16 out of 1004 reviews
Rating 2 - Terrible. 12 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Mario

Stayed 1 night in Jan 2026

10/10 Excellent

steppanie

Stayed 2 nights in Jan 2026

10/10 Excellent

Shanna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything about this hotel was excellent! Great location, spacious and clean room, kind and helpful staff. Highly recommend!!
Stayed 1 night in Jan 2026

10/10 Excellent

M Vickneswaran, Melbourne

Liked: Cleanliness
Stayed 2 nights in Jan 2026

8/10 Good

Megan Zoe

Liked: Cleanliness
Great location! The room was clean and nice.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ferry

Liked: Cleanliness, staff & service, amenities
Great experience
Stayed 3 nights in Jan 2026

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved this hotel! Beautiful room overlooking a quaint street. Super friendly staff. It made me happy!
Stayed 1 night in Dec 2025

10/10 Excellent

AZUCENA

Traveled with family
Liked: Cleanliness, property conditions & facilities
The room was absolutely clean and the beds very comfortably, the staff amazing
Stayed 2 nights in Jan 2026

10/10 Excellent

Ethel May

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, fresh sheets and friendly staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Claudia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is austere in comparison to what we are used to in the use and part of Europe, however, it was very clean and functional. The staff was, unlike more Swiss, very friendly and helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Love it! Super clean
Stayed 1 night in Dec 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location in the heart of Lucern. Super cute hotel with great service.
Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Stayed 1 night in Dec 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great price for a single bed place in a convenient area. Friendly staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Jenny

Stayed 1 night in Dec 2025

8/10 Good

Olivia

Traveled with partner
Liked: Cleanliness, staff & service
Hotel was lovely and the location was perfect! Only con was the shower.
Stayed 3 nights in Dec 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Modern clean room in a central location in Lucern - Just a short walk to the river and not too far from the train station.
Stayed 3 nights in Dec 2025

4/10 Poor

Dale S

Liked: Cleanliness
The room was cold even though the heater was turned on high. The water pressure for the shower was very low at times only spraying about three inches from the nozzle while on high.
Stayed 2 nights in Dec 2025

10/10 Excellent

Denise

Traveled with group
Liked: Cleanliness, property conditions & facilities
Location excellent. Room clean, large and had great view. Got a kettle and adapter from reception and held for the stay. Would highly recommend
Stayed 3 nights in Dec 2025

10/10 Excellent

JUAN

Stayed 2 nights in Dec 2025

10/10 Excellent

petronella

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The check in and out is smooth, very clean rooms, extremely close to all sites, train station, restaurants. Storage room for luggage was helpful.
Stayed 2 nights in Dec 2025

8/10 Good

Gina

Liked: Staff & service, amenities
Staff very friendly, excellent location, ideal valet parking (save dragging suitcases across the city). Only minor issue was dirty in the bathroom in front of the toilet bowl which due to it being late at night we just covered with a hand towel.
Stayed 1 night in Dec 2025

10/10 Excellent

MARIA

Liked: Cleanliness, amenities, property conditions & facilities
Accessible to everything , beautiful hotel and friendly staff
Stayed 3 nights in Nov 2025

8/10 Good

Maureen

Traveled with group
Liked: Cleanliness, staff & service
Super location, nice staff. Very clean. Hot breakfast buffet was great. The downside the bathroom had a very tiny square curtained shower
Stayed 5 nights in Dec 2025

8/10 Good

Tami

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The location is a 10 out of 5
Stayed 3 nights in Dec 2025