2/10 Terrible
Miguel
Traveled with family and small children
Dec 13, 2025
We are a family of four, Mom, Dad and 2 kids. The only selling point for choosing this hotel over the hundreds here in Vegas was the pools. We checked did the pre check in through my phone before arriving and specified that I wanted 2 beds for parents and 2 kids. I also specified that I wanted a no. Smoking room near the pool. So when we arrived I went up to the front desk to check in with myself and my wife and kids, the employee Oscar never once mentioned the new rules the owner of this place had made up. NO CHILDREN UNDER THE AGE OF 16 ALLOWED IN POOL AREA! The ONLY reason I chose this place! I went to the pool with my daughter while my wife and son got ready to join us and as my daughter was ankle deep in the water we were met with security. He told me he apologized but that anyone under 16 years of age isn’t allowed in this area even if they’re with an adult. He said it was a rule the owner just changed. I was in disbelief. Seeing my daughters smile just fade away was so upsetting and heartbreaking. This was the ONLY thing she was looking forward to on this whole trip. I feel like our trip is ruined now and all because Tuscany suites couldn’t inform us of this ahead of time. No where on their website does it state these new pool rules so believe me when I say I’m very upset.
Miguel
Stayed 1 night in Dec 2025



















