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Grand Palladium White Sand Resort & Spa All Inclusive

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Photo gallery for Grand Palladium White Sand Resort & Spa All Inclusive

An aerial view of a resort with a large central pool, multiple smaller pools, and a beach area with umbrellas and lounge chairs.
Property video
An aerial view of a beach with white sand, palm trees, and a clear blue ocean.
A pool area with lounge chairs, a stone wall with carvings, and lush greenery.
A resort with thatched-roof buildings, a clear pool, and lush greenery.

Reviews

8.4 out of 10
Very good

Popular amenities

  • On private beach
  • Breakfast included
  • Parking included
The current price is $258
$214 nightly
$258 total
Total with taxes and fees
Sep 20 - Sep 21

Explore the area

View in a map
Carr Federal Chetumal - Puerto Juarez, Km 256-100 Municipio Solidaridad, Kantenah, QROO, 77710
  • Place, Cenote Azul
    ‪6 min drive‬
  • Place, Cenote Cristalino
    ‪6 min drive‬
  • Place, Ecopark Kantun Chi
    ‪7 min drive‬

Room options

View all photos for Junior Suite Garden View

A luxurious hotel room with a large bathtub, a dining area, and a bedroom with a bed and a desk.

Junior Suite Garden View

8.4 out of 10
Very good
(59 reviews)
  • Garden view
  • 571 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Garden View

A hotel room with a bed, a desk, a chair, a ceiling fan, and a view of greenery outside.

Suite Garden View

7.0 out of 10
Good
(6 reviews)
  • Garden view
  • 721 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Junior

Down comforters, minibar, in-room safe, desk

Suite Junior

  • 570 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite Superior

Down comforters, minibar, in-room safe, desk

Suite Superior

  • 731 sq ft
  • Sleeps 1
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite Junior

Down comforters, minibar, in-room safe, desk

Suite Junior

  • 570 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite Single use Garden View

A luxurious hotel room with a large bathtub, a dining area, and a bedroom with a bed and a desk.

Junior Suite Single use Garden View

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 566 sq ft
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Junior Suite Beachside

A hotel room with two beds, a ceiling fan, a desk, a chair, and a view of greenery through the window.

Junior Suite Beachside

7.0 out of 10
Good
(27 reviews)
  • Garden view
  • 566 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Romance Bungalow by the lake

A bedroom with a wooden ceiling, a bed, a desk, a chair, and a TV.

Romance Bungalow by the lake

7.8 out of 10
Good
(6 reviews)
  • Lake view
  • 743 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Romance Villa Suite Poolside

A hotel room with a bed, a sofa, a chair, a small table, and a balcony with a hammock.

Romance Villa Suite Poolside

  • Garden view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Poolside

A spacious bedroom with a large bed, a desk, and a chair. There is a balcony with curtains and a view of greenery.

Junior Suite Poolside

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Poolside Single Use

A spacious bedroom with a large bed, a desk, and a chair. There is a balcony with curtains and a view of greenery.

Junior Suite Poolside Single Use

  • Garden view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Romance Bungalow by the lake Single Use

A bedroom with a wooden ceiling, a bed, a desk, a chair, and a TV.

Romance Bungalow by the lake Single Use

  • Lake view
  • 743 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Romance Villa Suite Poolside Single Use

A modern living room with a glass door leading to a balcony, a white sofa, a glass coffee table, and a hammock.

Romance Villa Suite Poolside Single Use

  • Garden view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Suite Garden View Single Use

A hotel room with a bed, a desk, a chair, a ceiling fan, and a view of greenery outside.

Suite Garden View Single Use

  • Garden view
  • 721 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Beachside Single Use

A hotel room with two beds, a ceiling fan, a desk, a chair, and a view of greenery through the window.

Junior Suite Beachside Single Use

  • Garden view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Similar properties

Aerial view
Grand Palladium Kantenah Resort & Spa All Inclusive
Kantenah
  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
4.5 out of 5, Wonderful, 1,023 reviews
$198 nightly
The price is $240
Sep 12 - Sep 13
Total with taxes and fees
Grand Palladium Kantenah Resort & Spa All Inclusive

About the neighborhood

Kantenah

With a stay at Grand Palladium White Sand Resort & Spa All Inclusive in Kantenah, you'll be 4.7 mi (7.6 km) from Akumal Beach and 12.9 mi (20.7 km) from Xel-Há Park. .This all-inclusive property is 6.9 mi (11.1 km) from Puerto Aventuras Marina and 8.2 mi (13.1 km) from Half Moon Bay.
View more Resorts in KantenahOpens in a new window

What's nearby

  • Cenote Azul - 6 min drive - 5.3 miles
  • Cenote Cristalino - 6 min drive - 5.5 miles
  • Ecopark Kantun Chi - 7 min drive - 5.9 miles
  • Xpu-ha Beach - 7 min drive - 5.5 miles
  • Puerto Aventuras Golf Club - 9 min drive - 7.7 miles

Getting around

  • Tulum Intl. Airport (TQO) - 71 min drive

Restaurants

  • ‪Pueblito Lindo - ‬9 min drive
  • ‪Oishi Japanese Restaurant - ‬9 min drive
  • ‪Aurum (Lobby Bar) - ‬1 min walk
  • ‪Lobby Bar White Sand - ‬1 min drive
  • ‪Churchill Bar - ‬11 min walk

About this property

Grand Palladium White Sand Resort & Spa All Inclusive

Grand Palladium White Sand Resort & Spa All Inclusive offers 425 air-conditioned accommodations with indoor private hot tubs and minibars. Rooms open to furnished balconies. Each accommodation is individually decorated. Beds feature down comforters. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with jetted bathtubs, complimentary toiletries, and hair dryers.

This Kantenah property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zentropia Palladium Spa & Wellness has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Treat yourself to a stay in one of the 425 individually decorated guestrooms, featuring indoor private hot tubs and flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 5 outdoor pools, you can spend some time at the private beach. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 6 bars/lounges, or 2 swim-up bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Event facilities at this property consist of a conference center and 3 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Grand Palladium White Sand Resort & Spa All Inclusive has 5 restaurants on site.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball
Kids club

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 swim-up bars
  • 5 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Magnifying mirror
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 14 buildings
  • 3 floors
  • Banquet hall
  • Built in 2005
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Grand Palladium White Sand Kantenah
Grand Palladium White Sand Resort
Grand Palladium White Sand Solidaridad
Grand Palladium White Sand Resort All Inclusive Kantenah
Grand Palladium White Sand All Inclusive Kantenah
Pallaum White d Inclusive Kan
Grand Palladium White Sand Resort & Spa All Inclusive Kantenah

Grand Palladium Select White Sand Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 563 out of 1001 reviews
Rating 8 - Good. 242 out of 1001 reviews
Rating 6 - Okay. 87 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 61 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff / food and drinks ! Had the best time and reccomend to anyone
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Katerine

Liked: Cleanliness
Great resort
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bars, staff and food selection were excellent!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay and enjoy people are really nice and helpful and polite tank you very much for you service
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing, facilities are excellent, great service!
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Christopher S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay loved the service, sunshine and all the amenities on sight. Would definitely recommend!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent, and the property was beautiful.
White Sands lobby
Villa 56 courtyard
Bedroom
Living room with a sofabed
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Leticia Garcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great place to stay. The staff is amazing and the food was great. Property was kept perfect and the pool is really nice.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from the room, golf cart transportation, swim up bar etc was excellent - very kid friendly too
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Resort is perfect
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
We recently stayed here for a week and had the absolute best experience. It’s a beautiful resort with lots of amenities and the staff is the best! Would recommend to friends and family.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely attentive. Raul was our concierge and made us feel right at home! Best vacation ever! Thanks White Sands
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Deniz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was one of the best hotels i have been
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Andew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding vacation once again. This was our second trip here and it wont be our last.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property! Food was amazing! Staff was friendly and consistent!
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Rodney Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet had a great selection of items to choose from. Our villa concierge team was very helpful!
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Paige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time here. We came for a wedding and the property had everything we could imagine and more. The concierge made the experience even more seamless, David and Cielo were lovely and so helpful. We cant wait to come back
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Elisa Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our from was nice. The resort was beautiful and well kept. The dining options were great. We enjoyed the pool and other amenities.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Benjamin Reuben

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were great and the staff was wonderful
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it!! The staff was amazing and very friendly, excellent amenities with several pools, sports, waterslides, trampolines, and the spa was phenomenal.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Brent Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Bar selection good as well.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Rick

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, excellent service and amenities throughout.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Gerbrant

Liked: Cleanliness, amenities, property conditions & facilities
Clean, amenities, hospitality
Stayed 6 nights in Feb 2026