El Dorado Seaside Palms, All & More Inclusive - Adults Only

Property class: 4.5

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4 outdoor pools
Property video
Beach bar
10 restaurants, breakfast, lunch, dinner served; international cuisine
Private beach, white sand, beach volleyball, 2 beach bars

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
The current price is $443
$366 nightly
$443 total
Total with taxes and fees
May 21 - May 22

Explore the area

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Km 95 Carretera Cancun, Tulum Kantenah, Riviera Maya, Carretera Playa, Kantenah, QROO, 77710
  • Place, Cenote Azul
    ‪5 min drive‬
  • Place, Cenote Cristalino
    ‪5 min drive‬
  • Place, Ecopark Kantun Chi
    ‪6 min drive‬

Room options

SWIM UP JUNIOR SUITE

9.0 out of 10
Wonderful
(12 reviews)
  • Garden view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

JUNIOR SUITE - MORE INCLUSIVE

9.2 out of 10
Wonderful
(16 reviews)
  • Garden view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

LUXURY JUNIOR SUITE

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 531 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

BEACHFRONT JUNIOR SUITE

9.8 out of 10
Exceptional
(8 reviews)
  • Bay view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

PREMIUM JUNIOR SUITE

8.0 out of 10
Very good
(4 reviews)
  • 487 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

PREMIUM OCEANVIEW JUNIOR SUITE

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

PREMIUM SWIM UP JUNIOR SUITE

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

ROYAL RETREAT BEACHFRONT SUITE

  • Partial ocean view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

ROYAL RETREAT SWIM UP SUITE

  • Partial ocean view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Kantenah

With a stay at El Dorado Seaside Palms, All & More Inclusive - Adults Only in Kantenah, you'll be within a 15-minute drive of Riviera Maya Golf Club and Ecopark Kantun Chi. .This all-inclusive property is 9.1 mi (14.7 km) from Akumal Beach and 14.7 mi (23.6 km) from Xel-Há Park.

What's nearby

  • Cenote Azul - 5 min drive - 3.5 miles
  • Cenote Cristalino - 5 min drive - 3.8 miles
  • Ecopark Kantun Chi - 6 min drive - 4.2 miles
  • Xpu-ha Beach - 6 min drive - 3.7 miles
  • Akumal Beach - 8 min drive - 6.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 75 min drive

Restaurants

  • ‪Xtra Time Sport Bar - ‬8 min drive
  • ‪La Hacienda - ‬9 min drive
  • ‪Lobby Bar White Sand - ‬10 min drive
  • ‪Arrecifes - ‬1 min drive
  • ‪Sandwicherie - ‬1 min drive

About this property

El Dorado Seaside Palms, All & More Inclusive - Adults Only

El Dorado Seaside Palms, All & More Inclusive - Adults Only offers 380 air-conditioned accommodations with safes and complimentary bottled water. Business-friendly amenities include desks, desk chairs, and phones. Bathrooms include bathrobes, slippers, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
4 outdoor swimming pools are on site along with a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Náay spa. Services include deep-tissue massages, facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 380 air-conditioned guestrooms. Bathrooms have hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 4 outdoor pools, you can spend some time at the private beach. This Colonial property also features complimentary wireless internet access, an arcade/game room, and tour/ticket assistance.
Enjoy international cuisine at GOURMET PUB, one of the property's 10 restaurants, or stay in and take advantage of the room service (during limited hours). Wind down with a drink at one of the 11 bars/lounges or 2 beach bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a 24-hour front desk and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
GOURMET PUB - This restaurant specializes in international cuisine and serves dinner only.
CULINARIUM - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Open daily.
ARRECIFES - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
GUACAMAYAS BAR - Onsite bar. Open daily.
LA CANTINA BAR - Onsite bar. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 restaurants
  • 11 bars/lounges
  • 2 beach bars

Restaurants on site

  • ARRECIFES
  • CULINARIUM
  • GOURMET PUB
  • GUACAMAYAS BAR
  • LA CANTINA BAR

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Full-service spa
  • Games
  • Gym
  • Nightclub

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • No elevator
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchairs on site

More

  • Colonial architecture
  • Humane treatment of captive wild animals
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Airport shuttle fee: MXN 1 per vehicle (roundtrip, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 08211392

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

Sensimar Resort Riviera Maya Gourmet All Inclusive Kantenah
Sensimar Resort Riviera Maya Gourmet All Inclusive
Sensimar Riviera Maya Gourmet All Inclusive Kantenah
Sensimar Riviera Maya Gourmet All Inclusive
Sensimar Resort Riviera Maya Gourmet All Inclusive Kantenah
Sensimar Resort Riviera Maya Gourmet All Inclusive
Sensimar Riviera Maya Gourmet All Inclusive Kantenah
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Sensimar Riviera Maya Gourmet All Inclusive Karisma
Sensimar Resort Riviera Maya Gourmet All Inclusive

El Dorado Seaside Palms, All & More Inclusive - Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 336 out of 520 reviews
Rating 8 - Good. 100 out of 520 reviews
Rating 6 - Okay. 51 out of 520 reviews
Rating 4 - Poor. 23 out of 520 reviews
Rating 2 - Terrible. 10 out of 520 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Kristi

Stayed 3 nights in Jan 2026

4/10 Poor

Alberto

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We booked this resort for our honeymoon, and it was by far the worst experience I have ever had at a resort. Upon checking in we were told that there are only 2 restaurants that require a reservation, klay talay and Mia casa Italian. Well a few days later we go to have dinner at La Carreta, the Mexican restaurant and are told we need a reservation to which we replied that we were only told the 2 required reservations and even the resort app shows it doesn’t require a reservation. The employee we were speaking to was extremely rude telling us we are wrong and that we were informed of this at check out and was very disrespectful. Unfortunately the problems didn’t stop there, our room phone went out 3 times and was never fully fixed after multiple reports to the front desk and maintenance department. The food on property was very disappointing, and quite dangerous. we went to breakfast multiple times and each time without fail the sausage was very undercooked so much so it was pink inside and could cause people to be very sick. Even after having multiple conversations with one of the managers about the issues, all we were given was an apology and told they would see what they could do, Which was nothing as they never got back to us. Overall I would not recommend this resort to anybody and encourage you to book somewhere else. The only reason this is not a 1 star is because the staff excluding the one individual was very friendly and caring to us.
Stayed 13 nights in Jan 2026

4/10 Poor

Jessica Dawn

Stayed 4 nights in Jan 2026

10/10 Excellent

Janna

Stayed 5 nights in Dec 2025

8/10 Good

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place.
Stayed 5 nights in Jan 2026

10/10 Excellent

Jade

Stayed 2 nights in Jan 2026

10/10 Excellent

Alan W.

Liked: Cleanliness, property conditions & facilities
They were on top of everything and anything you needed they attended to it right away.. excellent place to relax and vacation!! I highly recommend.. we will be back for sure!!
Stayed 7 nights in Jan 2026

10/10 Excellent

Benjamin, Fort McMurray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our experience here.. just becareful of gifts. They told us theyd give us a free couples massage for our anniversary.. only to find out when we went to book we'd have to sit through a 90 minute sales pitch.
Stayed 4 nights in Jan 2026

10/10 Excellent

Akif

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , nice staff , rich food options.Nice beach.
Stayed 6 nights in Jan 2026

8/10 Good

Taylor Ray

Overall it was a good experience.
Stayed 5 nights in Jan 2026

6/10 Okay

Titannia

Traveled with family
Liked: Cleanliness
The bar in the room didn't have liquor, just beer, soft drinks, and water. My bed spread had stains on it upon my arrival. It took 3 different spreads to finally get a clean one. The phone in my room also did not work, but someone came to fix it the next day. Housekeeping threw away my toothbrush that was in a travel case and a new tube of scar removal cream. They also forgot to clean my room on one of the days I was there. The rooms at Seaside Palms are very outdated and need a major upgrade. The couches and chairs in the room had stains on them. The people at the front desk weren't the friendliest either.
Stayed 5 nights in Dec 2025

10/10 Excellent

Joshua Povi

Stayed 5 nights in Dec 2025

8/10 Good

james robert

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing. The phone in the room stopped working so no way to ordere room service or get in touch with front desk. House cleaning too the robe after day one and never brought a new one even after requesting a new one.
Stayed 6 nights in Dec 2025

4/10 Poor

Renee

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
There was only one person at the check in and it took a long time to get us checked in
Stayed 3 nights in Dec 2025

8/10 Good

Todd

Traveled with group, Traveled with family
Liked: Cleanliness, amenities
Clean room, friendly staff, great food (especially the Mexican food). The availability of cabanas was a welcome surprise.
Mexican night (Friday)
Great wildlife
Fantastic sunrises
New Years eve
Stayed 7 nights in Dec 2025

10/10 Excellent

Auralee

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exceptionally clean throughout, very courteous and friendly staff. Points off for lack of communication. The resort is quite spread out, we had to ask for a map because the website map was hard to find. Activities lists were on the room tv but, again, contained no details. Our personal concierge lost a restaurant reservation.
Stayed 7 nights in Dec 2025

10/10 Excellent

Nube Del Rocio

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The people that works there was very polite but food options was limited to certain hours and reservations which it makes inconvenient for people that decided to stay there just for a few days.
Stayed 4 nights in Dec 2025

10/10 Excellent

Davdrex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2025

8/10 Good

cammy Ann

Stayed 7 nights in Dec 2025

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly. Good breakfast and lunch. Dinner not so much.
Stayed 7 nights in Dec 2025

10/10 Excellent

Richard

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Everything was perfect! Highly recommended
Stayed 3 nights in Dec 2025

10/10 Excellent

Miguel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at this resort. Staff and customer service is top notch. We had a problem with are room when we arrived. The manager fixed the problem the next day and gave us an upgraded room. Lots of food options. Airport transfers were included and well organized. Clean rooms and well stocked refrigerator.
Stayed 7 nights in Dec 2025

10/10 Excellent

Beatriz

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was excellent
Stayed 3 nights in Dec 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
One of the best resorts we have stayed at! Loved the rooms; we stayed in the Palms side. The bed was comfortable and we didn’t wake up cramped and uncomfortable. The rooms AC can be adjusted to your liking. Food was fantastic, with so many options; we didn’t dislike any of them! The staff were so kind and helpful; they work hard to keep the place spotless and accommodating. Would definitely go back!
Stayed 7 nights in Dec 2025

10/10 Excellent

Larisa Elise

Stayed 6 nights in Dec 2025