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CheapTickets Verified Reviews
Excellent!
4.3 of 5 guest rating
Room type Options Nightly price Book
Premium Junior Suite
484.3 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Other room types
Junior Suite
441.3 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Premium Ocean View Junior Suite
Room with view
484.3 square feet
1 King Bed
Room sleeps 3 guests
Select dates to see price
Luxury Junior Suite
530.5 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Swim Up Junior Suite
441.3 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Beachfront Junior Suite
Room with view
387.5 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Premium Swim Up Junior Suite
484.3 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Elegant adults-only property on the beach

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Smoke-free property
24-hour front desk

Located in Kantenah, El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma is by the ocean, within a 15-minute drive of CEDAM Museum and Kantenah Lagoon. This 4.5-star property is 9 mi (14.5 km) from Akumal Beach and 2.5 mi (4.1 km) from Xpu-ha Beach.

Treat yourself to a stay in one of the 380 guestrooms, featuring indoor private spa tubs and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a lazy river, and a sauna. Additional features at this property include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Arrecifes, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. When you are in need of a refreshing drink, visit the beach bar or one of 7 bars/lounges, or 3 swim-up bars. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma

Km 95 Carretera Cancun, Tulum Kantenah, Kantenah, QROO 77710

Hotel Amenities

All-Inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • A la carte meals, snacks, and beverages included
  • 24-hour room service

  • All available beverages included
  • Taxes included
  • 24-hour room service
  • A la carte dining included
  • Gratuities included
  • Additional gratuities accepted

Hotel Amenities

El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 6 restaurants. Guests can unwind with a drink at one of the property's bars, which include 3 swim-up bars and 7 bars/lounges. Wireless Internet access is complimentary. This all-inclusive property also offers a steam room, a fitness center, and a garden. Guests can use the outdoor pool at a partner property. Limited complimentary onsite parking is available on a first-come, first-served basis.

El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma is a smoke-free property.

  • Picnic area
  • Lazy river
  • Daily
  • Couples/private dining
  • Private picnics
  • Number of outdoor pools - 4
  • Fitness facilities
  • Number of bars/lounges - 7
  • Full-service spa
  • Number of beach bars - 1
  • Number of swim-up bars - 3
  • Access to nearby outdoor pool
  • 24-hour front desk
  • Beach umbrellas
  • Free breakfast
  • Free beach cabanas
  • Uncovered parking
  • Tours/ticket assistance
  • Free pool cabanas
  • Free self parking
  • Beach sun loungers
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Smoke-free property
  • Spa services on site
  • Terrace
  • Luggage storage
  • Proposal/romance packages available
  • Wheelchair accessible – no
  • Hair salon
  • Free cooked-to-order breakfast
  • Number of restaurants - 6
  • Concierge services
  • Gift shops or newsstand
  • Pool umbrellas
  • Parking (limited spaces)
  • Beach towels
  • Total number of rooms - 380
  • Number of floors - 6
  • Wedding services
  • Garden
  • Multilingual staff
  • Outdoor furniture

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • Spanish

Parking

Free self parking , Parking (limited spaces)

Room Amenities

El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma offers 380 accommodations with indoor private spa tubs and free minibar items. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Separate bathtub and shower
  • Satellite TV service
  • Free WiFi
  • LCD TV
  • Deep soaking bathtub
  • Private spa tub
  • Minibar (stocked, free items)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Restaurant dining guide
  • Wardrobe or closet
  • Toothbrush and toothpaste available on request
  • Private spa tub (indoor)
  • Dining table

Where to Eat

A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 11:00 AM.

Arrecifes - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Culinarium - This restaurant serves dinner only. Open daily.

La Carreta - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

MIA CASA PALMS - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

KLAY TALAY - This restaurant serves dinner only. Open daily.

24-hour room service is available.

Nearby Things to Do

4 outdoor swimming pools are on site along with a lazy river and a sauna. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Horse riding nearby
  • Ecotours nearby
  • Parasailing nearby
  • Fitness classes on site
  • Motor boating nearby
  • Beach volleyball on site
  • Kayaking on site
  • Fishing nearby
  • Swimming nearby
  • Scuba diving nearby

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa, NÁAY SPA. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. The spa is equipped with a sauna and a steam room. The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Steam room in spa
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Caters to adults only

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Service animals not allowed

Minimum guest age is 18

Debit cards

No gap period between guest stays

Hotel Names

  • Sensimar Resort Riviera Maya Gourmet All Inclusive Kantenah
  • Sensimar Resort Riviera Maya Gourmet All Inclusive
  • Sensimar Riviera Maya Gourmet All Inclusive Kantenah
  • Sensimar Riviera Maya Gourmet All Inclusive
  • Sensimar Resort Riviera Maya Gourmet All Inclusive Kantenah
  • Sensimar Resort Riviera Maya Gourmet All Inclusive
  • Sensimar Riviera Maya Gourmet All Inclusive Kantenah
  • Sensimar Resort Riviera Maya Gourmet All Inclusive Karisma
  • Hotel Sensimar Resort Riviera Maya, Gourmet - All Inclusive
  • Sensimar Resort Riviera Maya, Gourmet - All Inclusive Kantenah
  • Sensimar Riviera Maya Gourmet All Inclusive Karisma Kantenah
  • Sensimar Riviera Maya Gourmet All Inclusive Karisma
  • Sensimar Resort Riviera Maya Gourmet All Inclusive
  • El Dorado Seaside Palms Adults Only by Karisma
  • El Dorado Seaside Suites Palms by Karisma Adults only
  • Sensimar Resort Riviera Maya Gourmet All Inclusive by Karisma
  • El Dorado Seaside Palms – Adults Only All Inclusive by Karisma

We should mention

Reservations are required for massage services. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

Guests under 18 years old are not permitted at this adults-only property.

No pets and no service animals are allowed at this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).