Compare Hotels with an Indoor Pool in Hanover

"Apparently a staff member called out for work. I'm assuming it was the person in charge who kept complaining to any employee within earshot about this person calling out. Offended she had blocked her call. This person obviously needed the day off for personal reasons and did not want to take your call harrassing her to come in anyway. And as a guest, I definitely didn't need to hear about the situation through my entire breakfast. Unprofessional."

"Don't waste your money staying here! We ended up at another hotel because of the lack of help and the horrible room. The toilet felt like the height of one in a pre-school and the climate control of the room was terrible. The bathroom was very small and not very friendly to use. The sound of the traffic was not good either. Could not reach any staff to discuss our concerns had to send an email to get answered 2 days later. Lock to main house door was supposed to be kept locked and was not. Hot tub was also out of order and was not told until the day before arrival. Again don't waste your time with these people, go somewhere else!"

"Staff was great and very pleasant. There was no access to water at all which was very disturbing. Had to go to the bar and wait to get water. The exercise room could use a solid cleaning and update to some equipment, would do wonders if it was cleaned daily when they do the rooms."

"Rooms were great, staff is friendly breakfast is a nice touch "

"Pleasant staff. Clean rooms. Great breakfast. Walking distance to downtown attractions. Grateful that the Inn sold stamps for my postcards and mailed them out! Definitely going to rebook."

"Everything was excellent . Only suggestion for improvement would be to have a higher commode seat."