Compare Hotels with Pools in Gruene

"Very clean "

"The staff were all exceptional. The room was clean and comfortable. Our only complaint was the pool area. The adults only pool area hot tub had dead bugs floating in it and so many leaves in the main pool. I would think charging what you charge you would have a full time maintenance/ groundskeeper skimming the pool and hot tubs a couple times a day. "

"We had RAT POOP in the pull out bed and under it. Beds had dirt in them. Old toilet paper was on the floor and sticking to my sons feet. So gross. Very "

"Cleanliness "

"The room was clean and comfortable. The staff was friendly and welcoming. "

"No issues with property. Need a refund for my room because Expedia charged me $250 to change my date and never changed it with the hotel so we did not have a room when we got there. Had to spend another $200 to purchase a room with hotel directly. Will never use Expedia again! "