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Quality Inn & Suites East Syracuse - Carrier Circle

2.5 star property

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Photo gallery for Quality Inn & Suites East Syracuse - Carrier Circle

Exterior
Free daily continental breakfast
Lobby
Room, 1 King Bed, Non Smoking | Desk, free WiFi, bed sheets
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Business services
$74
$63 nightly
$74 total
Total with taxes and fees
Feb 1 - Feb 2

Explore the area

View in a map
6555 OLD COLLAMER ROAD SOUTH, BLDG A, East Syracuse, NY, 13057
  • Place, Brooklawn Golf Course
    ‪19 min walk‬
  • Place, Destiny USA
    ‪7 min drive‬
  • Place, Syracuse University
    ‪10 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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Feb 2 - Feb 3
Total with taxes and fees
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About the neighborhood

East Syracuse

When you stay at Quality Inn & Suites East Syracuse - Carrier Circle in East Syracuse, you'll be near the airport, within a 10-minute drive of Syracuse University and Destiny USA. .This hotel is 6.6 mi (10.6 km) from JMA Wireless Dome and 9.8 mi (15.7 km) from New York State Fairgrounds.

What's nearby

  • Brooklawn Golf Course - 19 min walk - 1.1 miles
  • Destiny USA - 7 min drive - 7.6 miles
  • Syracuse University - 10 min drive - 12.0 miles
  • JMA Wireless Dome - 11 min drive - 8.2 miles
  • New York State Fairgrounds - 14 min drive - 14.0 miles

Getting around

  • Syracuse Regional Transportation Center - 12 min drive
  • Hancock Intl. Airport (SYR) - 11 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Cardinal Health - ‬4 min drive
  • ‪Taco Bell - ‬12 min walk
  • ‪Barbagallo's Express Mart - ‬3 min drive
  • ‪Burger King - ‬3 min drive

About this property

Quality Inn & Suites East Syracuse - Carrier Circle

Hotel in East Syracuse with free breakfast and a 24-hour business center
Quality Inn & Suites East Syracuse - Carrier Circle offers 88 air-conditioned accommodations with hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Make yourself at home in one of the 88 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature hair dryers and toothbrushes and toothpaste. Conveniences include desks and desk chairs, and housekeeping is provided on request.
Make use of convenient amenities such as complimentary wireless internet access, wedding services, and a television in a common area. This hotel also features a banquet hall and a vending machine.
A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Hardwood flooring in room
  • No elevator
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Air conditioning
  • Desk
  • Desk chair

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Quality Inn
Quality Inn East Syracuse Carrier Circle
Quality Inn Suites East Syracuse Carrier Circle
Quality Inn & Suites East Syracuse - Carrier Circle Hotel

Quality Inn & Suites East Syracuse - Carrier Circle Reviews

Reviews

6.4
Rating 10 - Excellent. 259 out of 980 reviews
Rating 8 - Good. 189 out of 980 reviews
Rating 6 - Okay. 185 out of 980 reviews
Rating 4 - Poor. 157 out of 980 reviews
Rating 2 - Terrible. 190 out of 980 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

6/10 Okay

Kathleen

Traveled with group
Staff very friendly and helpful. Hotel itself needs updating.
Stayed 1 night in Oct 2025

6/10 Okay

Susan

Disliked: Cleanliness, amenities, property conditions & facilities
Needs to be cleaner and not rin out of stuff hand towels and breakfast bar
Stayed 4 nights in Oct 2025

2/10 Terrible

Becca

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff was terrible. We waited 30 minutes before someone was even available to check us in. The sign at the desk left a number to call and when we did, the phone at the desk rang. He then returned and said he was gone for only 8 minutes, but it had been a total of 25 at least based on my call log to the number on the sign. When we asked if they could do anything for us, he said “it’s okay, I understand.” It made no sense. When we got to the room, the AC would not turn on, the TV remote was not working, and we were unable to connect to the wifi. When we called the front desk staff, the same guy said it’s state law that the AC isn’t on and he doesn’t watch TV so he can’t help. He did help us connect to wifi. He kept lying about different things which was frustrating because we were already tired. It couldn’t be state law that there’s no AC in hotels because as soon as we stepped into the hallway, it was cool. Our room was 78° overnight. We asked for the manager’s name, he said she’d be there in the morning. When we went to talk to her, we learned she’s not in today. We will be calling tomorrow. Do not stay here.
Stayed 1 night in Oct 2025

10/10 Excellent

Scott

Stayed 1 night in Oct 2025

6/10 Okay

Bobbi

Traveled with partner
Liked: Cleanliness
I think once done and staff is trained this will be a nice place. In the meantime i had to plunge my own toilet.
Stayed 3 nights in Oct 2025

8/10 Good

George

Yes
Stayed 1 night in Oct 2025

2/10 Terrible

Richard

Business traveler, Traveled with family
Disliked: Amenities
No heat
Stayed 1 night in Oct 2025

6/10 Okay

Adalia

Traveled with family
Noise from construction its annoying understand need some improvement the room was clean i wish they have some more option menu breakfast also complementary bottle of water will be nice.
Stayed 3 nights in Oct 2025

4/10 Poor

Danielle

Stayed 1 night in Oct 2025

8/10 Good

Danny

Everything good
Stayed 4 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Exceeded expectations good basic accommodation everything worked as it should hotel still under renovation but would stay again
Stayed 1 night in Oct 2025

2/10 Terrible

Laxmi

Stayed 1 night in Oct 2025

8/10 Good

Muhammad, Pickering

Traveled with family
Liked: Cleanliness, staff & service
My stay at this hotel was okay overall — not great, but not terrible either. The room was clean and comfortable, but a few things could have been better. The service was average, and the staff seemed polite. Breakfast and amenities were fine, nothing special. Overall, it’s a decent place for a short stay, but there’s definitely room for improvement.
Stayed 1 night in Oct 2025

2/10 Terrible

Cassidy

Stayed 1 night in Oct 2025

4/10 Poor

Linda

Disliked: Cleanliness
Ran out of toilet paper in middle of the night
Stayed 1 night in Oct 2025

2/10 Terrible

Karin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

2/10 Terrible

Landon, Hendersonville

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Was so dirty we checked out the 1st day of our 4 day stay. We were promised a refund and 4 days later still no update. Do not stay here.
Stayed 4 nights in Oct 2025

6/10 Okay

Manuel

Liked: Cleanliness
Room was noisy. Was part of a suite and door to other side was not sufficient to keep noise out. Laminate floor instead of carpeting.
Stayed 1 night in Oct 2025

4/10 Poor

Heather

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom had not been cleaned at all. Tub still had soap from prior occupant, toothpaste in sink, floors were filthy. The bed linens were badly stained. Floors throughout were in very unclean condition.
Stayed 1 night in Oct 2025

2/10 Terrible

Chris

Disliked: Cleanliness, property conditions & facilities, room comfort
The entire floor in our room was sticky. The type of sticky like someone spilled juice on the ground and just grabbed a wet wash cloth and spread it everywhere. You could hear and feel your shoes stick with each step. It was so bad that we didn’t even step on the floor in our socks because we were afraid they would get stuck to floor. The door to our room was warped and had about an inch gap along the left of the frame that you could see through. Dead bugs on the ground in our room. Didn’t seem like it was cleaned at all.
Stayed 2 nights in Oct 2025

2/10 Terrible

Denys

Stayed 1 night in Oct 2025

6/10 Okay

Kurt

Traveled with pets, Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room appeared clean. The hallways, floors, doors, high touch areas were grungy and stained. It doesn’t seem to have been cleaned or cared for in probably years. The grout was all stained and discolored, the carpets needed to be steam cleaned, windows needed to be cleaned. Doors open loudly, are stuck and show signs of rust.
Stayed 1 night in Oct 2025

10/10 Excellent

kirsten

Stayed 1 night in Oct 2025

2/10 Terrible

Narciso

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

4/10 Poor

Lori

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
First--the staff was GREAT!! No issues with them. Normally, I would write this type of review, but management needs to be aware Key cards were hit & miss-wouldn't work most of the time. Only 1 trash can in room. No "Do not disturb" signs Phone in room didn't work. So, if there was in issue with room (there was) we had to go to the front desk. Floors, in room, had not been mopped in a while, very dirty When 1 of the beds was turned down there was blood on the sheet. Staff brought new (clean sheets). Shower worked very well. We stayed 2 nights, no one came to the room to collect trash or dirty linens until after 4PM. We put everything in the hall so they would see it.
Stayed 2 nights in Oct 2025