Compare Cheap Downtown Columbus Extended Stay America

"The front desk did an excellent job under the circumstances. There was a huge concert at the Shoe that night. We arrived at 3:30 and the check in line was wrapped out the door. Unfortunately they only had 2 elevators working so after check in, you had to wait in another line for the elevator. We had booked a room with 2 beds. When we got to our room, it was a king, for 3 people. We weren't going to wait in the line again to get into another room as there was still a line of 50 people waiting to check in. We were able to let the front desk know to just send up pillows and a blanket and we'd make do. By the time we returned, the pillows and blanket had been delivered. The front desk were champs that night. They did let us use the service elevators which eased some of the frustration of waiting. Management should have anticipated and planned better. The room was a typical hotel room. Nothing special. It wasn't dirty but wasn't spotless either. If pressed for a night's sleep and this is what was available I would stay again. We didn't use any of the other amenities."

"staff was very good and helpful, rooms were spacious and clean. you could use better pillows they were bad. but beds were comfortable. i would suggest adding a pull out couch to the room. and offering breakfast for the cost of the room would be nice...."

"Staying at the Junto is always a first class experience. The staff is engaging and extremely helpful."

"The check in experience was absolutely horrible. We waited for 2.5 hours AFTER our check in time to finally be given a room. The lobby was full of other guests also waiting. "

"Rooms were clean and nice. "

"The staff were incredibly helpful and friendly, great spread for breakfast. Hotub was clean and nice. Wish we would have spent more time at the hotel"