Compare Hotels with Hot Tubs in Costa Rica

"The staff was great. When they saw how bad my husband's walking was, they switched us to a closer room, without us even asking. The room was very nice, modern and clean. Pools were beautiful and clean. Pool bars had excellent service, and drinks as you like them. My only concern was how thoroughly the non- disposable drink cups were washed? My favorite part was seeing the monkeys playing in the trees near the pools! The food was ok. Steakhouse was very good. Asian restaurant was excellent. Mexican restaurant was not good. Italian was good,and the buffet had a wide variety so you could find foods to your liking. It was a very enjoyable vacation, hot and sunny while at home it was frigid and snowy."

"Extremely expensive for what you get. 1st come 1st serve for shuttle and hard to access the city by walk (uphill). Allowing guests to smoke in the pool. Hotel and amenities falling apart (not well kept or maintained). Drinks majorly diluted. Had curdle milk in my coffee, was told by staff that was normal and we're adamant on not changing it. Completely dismissed for 375$ a night we we're expecting alot more. I would rate this hotel a 2-3 star max. "

"This place is horrible and has no customer service! Would not recommend this place to anyone. I fell and nobody said sorry asked if I was ok or offered a dr. I was told a manager would talk with me today at 10 then they are in meetings all day. Now they have to send in a request for possibly gettin their insurance to go to the dr. That should have been offered at the time of the fall not the next day when I have to catch a flight"

"It’s a dated hotel in need of an update. My room was right out of the 80’s and while it was high end dark wood and marble just know. The inclusive breakfast was great but the restaurant at dinner was not. Pretty grounds and pool area "

"Excellent as always. Make sure you ask for a room with workspace if you need it - some of the smaller rooms don’t have desks."

"Clean property and welcoming staff. "