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CheapTickets Verified Reviews
Exceptional!
4.7 of 5 guest rating
Room type Options Nightly price Book
Superior Room (Thermal)
452 square feet
2 Double Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Other room types
Junior Suite
581 square feet
2 Double Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Superior Room, 1 King Bed
452 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
Select dates to see price
Junior Suite, 1 King Bed
581 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
Select dates to see price
Superior Room, 1 King Bed (Thermal)
Room with view
517 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
Select dates to see price
Superior Room, 2 Double Beds
452 square feet
2 Double Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
4-star family-friendly lodge near Ecotermales Fortuna

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Restaurant
Laundry facilities

Located in La Fortuna, Volcano Lodge Hotel & Thermal Experience is in the mountains, within a 5-minute drive of Ecotermales Fortuna and Ecoglide Arenal Park. This 4-star lodge is 2.2 mi (3.6 km) from Arenal Volcano National Park and 5.3 mi (8.5 km) from Arenal Adventure World.

Make yourself at home in one of the 66 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private patios. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers.

Relax and unwind with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, hot springs, and a sauna. Additional amenities at this lodge include complimentary wireless Internet access, concierge services, and a television in a common area.

Satisfy your appetite for lunch or dinner at the lodge's restaurant, Restaurante Sura, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the swim-up bar or one of the 2 bars/lounges. A complimentary full breakfast is served daily from 6:30 AM to 10 AM.

Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Volcano Lodge Hotel & Thermal Experience

7 Km West From La Fortuna, La Fortuna, Alajuela 50-4417

Renovations & Closures

This property is closed from June 30 2020 to August 31 2020 (dates subject to change).

Hotel Amenities

Hotel Amenities

Volcano Lodge Hotel & Thermal Experience features hot springs, 4 outdoor swimming pools, a sauna, and a children's pool. The lodge offers a restaurant. Guests can unwind with a drink at one of the lodge's bars, which include 2 bars/lounges and a swim-up bar. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This family-friendly lodge also offers spa services, a terrace, and tour/ticket assistance. Onsite self parking is complimentary. A total renovation of this property was completed in November 2014.

Volcano Lodge Hotel & Thermal Experience is a smoke-free property.

  • Couples/private dining
  • Number of outdoor pools - 4
  • Number of bars/lounges - 2
  • Lockers available
  • 24-hour front desk
  • Swim-up bar
  • Free breakfast
  • Billiards or pool table
  • Spa treatment room(s)
  • Porter/bellhop
  • Tours/ticket assistance
  • Restaurant
  • Year Built - 1999
  • Free self parking
  • Dry cleaning/laundry service
  • Pool sun loungers
  • Free WiFi
  • Sauna
  • Free wired Internet
  • Smoke-free property
  • Children's pool
  • Spa services on site
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Concierge services
  • Pool umbrellas
  • Laundry facilities
  • Total number of rooms - 66
  • Television in common areas
  • Number of floors - 1
  • Airport transportation (surcharge)
  • Garden
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 4
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

Volcano Lodge Hotel & Thermal Experience offers 66 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to patios. 32-inch LCD televisions come with digital channels. Bathrooms include showers and hair dryers. This La Fortuna lodge provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Refrigerator
  • Free WiFi
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Iron/ironing board (on request)
  • Phone
  • Desk
  • Ceiling fan
  • Private bathroom
  • LCD TV
  • Patio
  • Hair dryer
  • In-room safe
  • Number of bathrooms - 1
  • Room service (limited hours)
  • Shower only
  • Free cribs/infant beds
  • Digital TV service

Where to Eat

A complimentary full breakfast is served each morning between 6:30 AM and 10 AM.

Restaurante Sura - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Arenal Lobby Bar - This bar serves lunch and dinner. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Things to Do

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Rafting nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Hot springs on site
  • Kayaking nearby
  • Scooter/moped rentals nearby

Spa Services

  • Deep tissue massage
  • Swedish massage
  • Number of treatment rooms 1
  • Reflexology
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages
  • Number of hot springs - 2

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 10 PM

Minimum check-in age is: 21

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Safety features at this property include a fire extinguisher and a smoke detector

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Personal protective equipment, including masks and gloves, will be available to guests

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer

Individually-wrapped food options are available through room service

Each guestroom is kept vacant for a minimum of 24 hours between bookings

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This hotel reserves the right to pre-authorize the credit card for any bookings where payment for the stay will be made on site instead of at the time of booking. The credit card used for booking must be presented upon arrival.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Individually-wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available through room service

Debit cards

Gap period enforced between guest stays 24 hours

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CRC 100 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Names

  • Volcano Lodge & Springs
  • Volcano Lodge & Springs Fortuna
  • Volcano Springs
  • Volcano Springs Fortuna
  • Volcano Lodge Springs La Fortuna
  • Volcano Lodge Hotel Thermal Experience La Fortuna
  • Volcano Springs La Fortuna
  • Volcano Lodge Hotel Thermal Experience
  • Volcano Thermal Experience La Fortuna
  • Volcano Thermal Experience
  • Volcano & Thermal Experience
  • Volcano Lodge Hotel & Thermal Experience Lodge
  • Volcano Lodge Hotel & Thermal Experience La Fortuna
  • Volcano Lodge Hotel & Thermal Experience Lodge La Fortuna

We should mention

Hot springs access available from 10:00 AM to 10:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the lodge prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

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