Had to wait for hot water to come through, like 10 min of running shower on straight hot, couch was very uncomfortable, very very firm. Quoted $679 for 3 day stay from hotels.com but did the pay at hotel option and was over charged for $821 instead. Parking is not free, 3 days parking cost right at $100, and no it’s not valet. It’s the Sheraton, you’d expect more. Balcony? Yes, all 2ft by 3ft, lol. If you want it cool in the room the set ac to 70 and on high all day and night, never turns off and is loud. I got the king suite, never again!