Aiden Austin City Hotel

4.0 star property

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Photo gallery for Aiden Austin City Hotel

Restaurant
Exterior
Outdoor pool
Pool
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
$148
$124 nightly
$148 total
Total with taxes and fees
Apr 12 - Apr 13

Explore the area

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2200 S I H 35, Austin, TX, 78704
  • Place, South Congress Avenue
    ‪15 min walk‬
  • Place, St. Edward's University
    ‪15 min walk‬
  • Place, Lady Bird Lake
    ‪2 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪10 min drive‬

Room options

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(8 reviews)
  • 324 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(36 reviews)
  • 288 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(47 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View

8.8 out of 10
Excellent
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Twin Bed, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Austin

A stay at Aiden Austin City Hotel places you in the heart of Austin, within a 5-minute drive of Lady Bird Lake and Governor's Mansion. .This hotel is 3.5 mi (5.6 km) from Texas State Capitol and 3.6 mi (5.8 km) from Zilker Park.

What's nearby

  • South Congress Avenue - 15 min walk - 0.8 miles
  • St. Edward's University - 15 min walk - 0.8 miles
  • Lady Bird Lake - 2 min drive - 1.7 miles
  • Rainey Street - 3 min drive - 2.6 miles
  • South First Street - 3 min drive - 1.4 miles

Getting around

  • Downtown Station - 10 min drive
  • Austin Station - 13 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 12 min drive

Restaurants

  • ‪Whataburger - ‬6 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪El Jacalito - ‬14 min walk
  • ‪Teal House Coffee & Bakery - ‬19 min walk
  • ‪Machi Sushi - ‬1 min walk

About this property

Aiden Austin City Hotel

Aiden Austin City Hotel offers 158 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

A children's pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 158 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as a hot tub and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a banquet hall.
Enjoy a satisfying meal at Machi Sushi serving guests of Aiden Austin City Hotel. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 7:00 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Austin? This hotel has 7200 square feet (669 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 7:00 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM.
Machi Sushi - Onsite sushi bar. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Machi Sushi

Things to do

  • Children's pool
  • Gym
  • Hot tub

Family friendly

  • Children's pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Conference center (7,200 square feet of space)
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (32 inch wide door)
  • Grab bar in shower (33 inches high)
  • Lever door handles
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per day
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Austin City Best Western
Austin City Hotel
Austin City Hotel Best Western
Austin City Hotel Best Western Plus
Best Western Austin City
Best Western Austin City Hotel
Best Western Austin City Plus
Best Western Plus Austin City
Best Western Plus Austin City Hotel
Best Western Plus City Hotel
Aiden Austin City Hotel Hotel
Aiden Austin City Hotel Austin
Aiden Austin City Hotel Hotel Austin
Aiden by Best Western Austin City Hotel
Aiden by Best Western @ Austin City Hotel

Aiden Austin City Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1200 out of 1779 reviews
Rating 8 - Good. 348 out of 1779 reviews
Rating 6 - Okay. 144 out of 1779 reviews
Rating 4 - Poor. 45 out of 1779 reviews
Rating 2 - Terrible. 42 out of 1779 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ignacio

Stayed 2 nights in Dec 2025

10/10 Excellent

adam

Liked: Cleanliness, staff & service, amenities
Clean room, very comfortable beds, hot water was a bit of an issue, seemed like it took forever for it to get to our faucets and bathtub/shower. Continental breakfast was decent, staff was a retentive, it was very quiet during the New Year’s holiday, workout room was well equipped, plenty of parking, loved the sushi restaurant on site, would definitely stay again.
Stayed 5 nights in Dec 2025

8/10 Good

Ye

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
good breakfast, convenient location, free parking, close to downtown.
Stayed 3 nights in Dec 2025

10/10 Excellent

Payton

Stayed 1 night in Dec 2025

10/10 Excellent

Kira

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room, super comfortable beds and pillows, it’s hard to get out of the beds bc they are so comfortable. Cute property, great staff, decent breakfast w room rental.
Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Very nice excellent service
Stayed 1 night in Jan 2026

10/10 Excellent

Meghan

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Staff was amazing! Room was beyond my expectations and hot tub was perfection
Stayed 1 night in Jan 2026

10/10 Excellent

Terry

Stayed 1 night in Jan 2026

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, property conditions & facilities
David at the front desk was excellent. I would visit this hotel next time I’m in Austin.
Stayed 4 nights in Nov 2025

8/10 Good

Juanmiguel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room good location friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Chris

Stayed 1 night in Dec 2025

10/10 Excellent

Dustin

Stayed 1 night in Dec 2025

10/10 Excellent

vanessa

Stayed 3 nights in Dec 2025

10/10 Excellent

Justin

Stayed 1 night in Dec 2025

4/10 Poor

Kristin

Liked: Cleanliness, staff & service
The shower took anywhere from 20-30 minutes of straight running the water before it became hot. Also, the shower itself was kinda difficult to turn on. Mine took multiple attempts before the knob would catch and switch from bath to shower. The mattress was extremely firm and not very giving.
Stayed 1 night in Dec 2025

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. Good location
Stayed 2 nights in Nov 2025

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities
Clean room, rad staff, good breakfast!!
Stayed 1 night in Dec 2025

10/10 Excellent

Monica

Stayed 1 night in Dec 2025

10/10 Excellent

Ngoc Nhu Anh

Stayed 1 night in Dec 2025

10/10 Excellent

Jason, West Jordan

Stayed 4 nights in Nov 2025

8/10 Good

Angel R, Farmers Branch

Stayed 1 night in Dec 2025

10/10 Excellent

Kristi

Liked: Cleanliness, amenities, property conditions & facilities
We loved this place! The staff was super nice! The hot tub was a nice touch! Breakfast was awesome! Thank you! 😊
Stayed 1 night in Dec 2025

10/10 Excellent

Edy, PHOENIX

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I give it a 5 star but only thing is they need to add waters in the room and the lobby smelled but we love it there.
Stayed 2 nights in Dec 2025

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and smelled great!
Stayed 1 night in Dec 2025

10/10 Excellent

Kyle

Stayed 1 night in Dec 2025