Compare Hotels with Air Conditioning in Cuyahoga Falls

"The staff of the property is nice and hospitality friendly and nice place to stay…"

"Elevators were broke had to walk up to the 4th floor ! Pool was closed ! Paid extra for breakfast at 9:3 when we got down there all the food was gone we waited 20 mins for refill until we just left .. "

"Rooms are clean, lots of towels and staff friendly and helpful Breakfast was good and check in and out easy Convenient to our location for competition Would stay here again!!"

"I’ve stayed here twice and both times there was an issue. Both times the issues were kind of out of their control but how the front desk staff handled them was really unacceptable. This last time, there was a power outage so they couldn’t honor reservations when I arrived to try to check in. Ok, no big deal, this stuff happens but they told me they tried to call a couple hours ago but no one answered. Again fine, but I asked why they didn’t leave a voicemail and I was just told it was because they were trying to everyone. It only takes 10-15 second to leave a voicemail and say they are having power issues and have to cancel the reservation and if there are any questions to call back. Simple and basic customer service. Instead of giving me plenty of time to make other arrangements I’m left with my metaphorical pant down. Please, just leave a voice mail next time. Easy. "

"Hotels common areas were very clean with the exception of the pool area. On Saturday evening the pool area and lots of towels laying all over the floor with pooled up water on the sides. Granted the pool are was very overcrowded and never saw staff except to bring in more requested towels."

"Clean room"