Compare Hotels with Suites in Cuyahoga Falls

"The rooms needed to be updated. It smelled like mildew and Indian food. The whole reason we chose to stay here is because it had a pool. We checked in, then was told the pool is broken. My kiddo was super unhappy. The lady (Monica) then told us dont worry, we have rec passes and that we could go over to the rec to go swimming. I asked what time the rec closed and she said it was open until 10:00. I said great, we will be back by 8:00 to get ready because we had a choir concert to go to. I then looked online when we got up to the room and the rec was only open until 8:00. So then, once again, my kiddo was so upset. I called down to inform her the rec closed at 8:00, just so she was aware and wasnt telling other kids that came in that it was open later than it really is and she said okay thanks and that was it. I then spoke with an agent from Hotels.com and he asked them for a partial refund and they refused. So therefore, the one and only reason we statey there and intown that night was the pool and everyone ended up being disappointed."

"There was no hot breakfast"

"Beautiful hotel! Breakfast was delicious!"

"Great location for hopping around the city. Fun place Great for shopping movies and dinner. Will definitely be back"

"Booked here because of the indoor pool, which was closed. Disappointed. There was garbage all over in front from one of the garbage cans & still like that the next day. Horrible loud guests until 3 am, which I complained about 3 times & it took 3-4 calls each time to get the front desk to answer & nothing was done about it & smelled marijuana. Traveling with a child & got no sleep & no swim. "

"It was decently clean. The bathroom had some dust. There was no drinking water in the room. Breakfast was excellent!"